
Eskridge Lexus
Oklahoma City, OK
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Traveling thru Oklahoma from California our new Lexus was burglarized and the rear passenger window was damaged. We were unable to operate the window due to a damaged motor. The service department service w burglarized and the rear passenger window was damaged. We were unable to operate the window due to a damaged motor. The service department service writer, manager and dealership GM went above and beyond in taking care of us. Not only were they professional they were friendly and compassionate. Although they didn’t have the parts available to repair the window they professionally patched it in such away that we were able to continue on our trip comfortably until we returned home. Our gratitude goes our to service advisor, Blythe; service manager Kara, GM Doug, and all those who provided us with outstanding service. More
Someone greeted me immediately upon arrival. The waiting area is very inviting. It didn't take long to complete the service of my vehicle. My vehicle was cleaned when done. The waiting area is very inviting. It didn't take long to complete the service of my vehicle. My vehicle was cleaned when done. More
They went above and beyond to make things right with our purchase. Customer service is definitely something this dealership takes pride in, which you don't receive everywhere else. This place is earning cus purchase. Customer service is definitely something this dealership takes pride in, which you don't receive everywhere else. This place is earning customer loyalty. Well done! More
Alan could not have been more patient, knowledgeable and respectful of my wishes while helping me thru the purchase process and ability to navigate thru the dealership. This is no reflection on Alan, but respectful of my wishes while helping me thru the purchase process and ability to navigate thru the dealership. This is no reflection on Alan, but Eskridge's make ready prep for a new car delivery to the buyer needs a lot of improvement. The previous car I purchased from this dealership had holograms and the latest one had dirty water spots in the door frame and outside mirrors. More