Essential Ford of Stuart

My vehicle was damaged while in the care and custody of the dealership. Bodywork and paint repair was attempted in their parking lot, not a properly equipped body shop. Two body panels had to be painted. the dealership. Bodywork and paint repair was attempted in their parking lot, not a properly equipped body shop. Two body panels had to be painted. The repainted area looks dull and it is lacking the “depth” of the original clear-coat finish. More

Always does good and friendly staff to deal with And helpful if needed with other problems helpful if needed with other problems More

Knowledge and professionalism make this place, the best place, to bring your car in for repairs. place, to bring your car in for repairs. More

My salesman, Bernard was amazing to work with. He was very helpful in finding the car I wanted and never felt pressure from him to buy, which made the process so easy and even more to want to cont He was very helpful in finding the car I wanted and never felt pressure from him to buy, which made the process so easy and even more to want to continue the car buying journey with him. I will be going back to him when needed in the future. More

Friendly fast service from all points of Sales and F&I. Easy to work with. Easy to work with. More

Sarah Scoffone was wonderful to work with. She was thorough and driven. They provided everything needed on their side of the transaction, and when an issue with a lease return to Toyota threat She was thorough and driven. They provided everything needed on their side of the transaction, and when an issue with a lease return to Toyota threatened to derail our deal, Sarah and her management team worked with me to find a path to a solution. Most salespeople would give up and move on, but Sarah is great. More

I have purchased a few cars in my life. Essential ford made the buying experience a smooth experience. They were knowledgeable about the vehicle and the people involved were very profession Essential ford made the buying experience a smooth experience. They were knowledgeable about the vehicle and the people involved were very professional. Great job! More

My superduty went into limp mode in early October while I was working at St. Lucie nuclear power plant. I dropped the truck off and the service writer said he would call me later that day. And he didn’t. I w was working at St. Lucie nuclear power plant. I dropped the truck off and the service writer said he would call me later that day. And he didn’t. I went up there the next morning, he gave me an estimate of $16,000. xxx!!! Was told that the turbo was bad, the DPF was clogged, EGT sensors are bad. I told them to put the truck back together. Made some calls, had my truck towed to my dealership in Inverness Fl ($1100) tow bill. They replaced the reductant heater under warranty and the EGR valve. My dealership charged me $3400 and that’s including the $1100 tow bill. Not really sure what you guys are trying to pull in the way you do business and taking advantage of customers. Anyway you lost a customer. And just for the record YOU GUYS SUCK!!! More

Best sales person ever great customer service. Very knowledgeable sales person who knows how to treat customers Very knowledgeable sales person who knows how to treat customers More

John was an amazing service advisor. Got my recall and service done quickly on the mustang. He kept me updated and he ensured that everything went smoothly. Got my recall and service done quickly on the mustang. He kept me updated and he ensured that everything went smoothly. More