Essential Ford of Stuart

They couldn't do the alignment on my truck yesterday - some problem with the machine - when I brought it in for routine service. They said to come back this morning and they'd take care of it. Went back some problem with the machine - when I brought it in for routine service. They said to come back this morning and they'd take care of it. Went back this morning and they got it done right away, just like they said they would. More

My visit to Advantage Ford I have been coming to this dealership for sometime. Dustin Bauer was my service person he took my car right in called me to tell me what was wrong I t I have been coming to this dealership for sometime. Dustin Bauer was my service person he took my car right in called me to tell me what was wrong I told him to go ahead to take care of it. I asked how long it might take he told me and I said fine. He came and let me know when it was done. I thank him for the service he gave. I know he does a fine job at your dealership. Thank you Joseph L. Hayes More

Very professional, service was done in a timely fashion and competitive pricing ! Thank you for servicing my Ford F-150 ! I will come back again! and competitive pricing ! Thank you for servicing my Ford F-150 ! I will come back again! More

As promised - took truck in immediately! Dustin Bauer was wonderful to deal with- he was compassionate and caring in such a horrible situation - I really appreciate his service! Of course, I Dustin Bauer was wonderful to deal with- he was compassionate and caring in such a horrible situation - I really appreciate his service! Of course, I will stick with this dealership in the future for all needs concerning this truck. I know my husband was a customer for years and years! Heather Forman More

Great and thorough service! Brian A. Bailes was extremely helpful and went out of his way to ensure that my 2019 Bullitt was properly serviced and cared for considering its uniqu Brian A. Bailes was extremely helpful and went out of his way to ensure that my 2019 Bullitt was properly serviced and cared for considering its unique Oil SAE 5-20 and filter requirements. More

Best Service Visit of All I have used your service department for all of my maintenance (no problems with the truck) and Ben is a welcome addition to your staff. I have seen a I have used your service department for all of my maintenance (no problems with the truck) and Ben is a welcome addition to your staff. I have seen a lot of turnover in your service department and he will be an asset to the entire dealership. Put his name on the booth and don't let this one get away! More

Bad battery Went into service for a bad battery, which they swapped out for a new under warranty. At the same time they did the first oil change and other service Went into service for a bad battery, which they swapped out for a new under warranty. At the same time they did the first oil change and other services. All went very quickly and smooth. More

Did not meet the advertised standards Last warranty checkup/oil change. Shop compressor down so no tire rotation or pressure check. No wash and clean. Later found Air filter cover not la Last warranty checkup/oil change. Shop compressor down so no tire rotation or pressure check. No wash and clean. Later found Air filter cover not latched so was loud on acceleration and xxxxxxx unfiltered air. Windshield washer fluid ran dry 10 days later with out much usage. I refilled with 1+ Gal. Reported a leak from the center top front light console but unable to test because that person was not available. This complaint was supposed to have been noted on the service report which was close to the end of my bumper to bumper warranty. They said I could bring it back in to try to diagnose the roof leak later and still be covered under warranty, which was a good thing if it was done. Paperwork stated all tests were performed but obviously not. Technician was reported to be one of the better techs. Makes me wonder what an average tech is like. More

Very very courteous. Prompt attention to the recall service work that needed to be done. Thank you for the wash, my car really needed it! service work that needed to be done. Thank you for the wash, my car really needed it! More

Service was excellent and fast. I was told the recall service would take 2 hrs. It took 30 min. This service was for a recall on my battery terminal Enough said. I was told the recall service would take 2 hrs. It took 30 min. This service was for a recall on my battery terminal Enough said. More