Essential Ford of Stuart

Friendly, professional staff! After our 1997 Mercury Marquis died . . . we began the search for a new car which we had not planned to do, anticipating the Marquis would survive ano After our 1997 Mercury Marquis died . . . we began the search for a new car which we had not planned to do, anticipating the Marquis would survive another 2 years! One of us wanted a sports car, and the other (more practical half of this couple) wanted another SUV (we already have a 2011 Explorer whichbwe both love for its comfort and ride. We spent the week test driving several sportier cars throughout Palm Beach County. We did agree that no matter what we bought we needed leg room in the back for our rapidly growing grandkids. We almost signed on a Dodge Charger from a dealer in North Palm Beach, but the intimidation tactics used by the sales manager - in addition to the bait and switch tactics used by dealership (3 cars we were interested in were no longer available though they were on the lot) totally turned us off and away from the deal. Ending up at Advantage Ford of Stuart, we met Jeff Kistler in the lot and he graciously showed us some of the vehicles on the lot. We saw the Ford Edge ST (sport model) and immediatly liked the look and features of the vehicle. It seemed a good compromise, satisfying both the need for speed and road handling, as well comfort and roominess for all. It took us no time at all to agree on our new Ford Edge ST. Jeff and the manager were very professional, calm and willing to work with us. We had a very positive experience with everyone we came into contact with at Advantage, (even the finaance guy” 😝) and will definitely recommend them. Although we live in PB County, it was worth the drive to Stuart to meet such nice, no pressure sales people. We highly recommend Advantage Ford. More

Fun Experience with a very Professional Young Man Great Dealership! Our Salesman, Tennyson (not sure if I spelled that correctly) was GREAT! He was fun to work with and we so thought we were dealing Great Dealership! Our Salesman, Tennyson (not sure if I spelled that correctly) was GREAT! He was fun to work with and we so thought we were dealing with a gentleman that has been working there for 20 years. He was a new Young Professional there, but will go far... Once our negotiated price was complete, we left with a Nissan Titan...Between the Salesman and the Finance Manager, we had so much fun laughing and cutting up. Thanks Ford for my Nissan (That sounds funny, but oh well.) We would recommend them any day. More

Great experience I’ve been a customer for several years and have had great customer service and the staff is friendly and always willing to work with you. I’m a loyal I’ve been a customer for several years and have had great customer service and the staff is friendly and always willing to work with you. I’m a loyal customer of Ford for over 20 years and have enjoyed all my vehicles. Advantage Ford is tops in my book and I would definitely recommend this dealership More

Droped on without an appointment with a tire going flat. Dropped in without an appointment with a tire going flat. They gave me a ride to work so I wasn't late, fixed my tire, did a couple other small things Dropped in without an appointment with a tire going flat. They gave me a ride to work so I wasn't late, fixed my tire, did a couple other small things that I wanted and had it all done in a couple hours fir a reasonable price. Saved me a lot of trouble. Well done. More

Excellent Was a very pleasant experience. Everyone was professional and nice. Several people checked on us as we waited during the process. No pressure during t Was a very pleasant experience. Everyone was professional and nice. Several people checked on us as we waited during the process. No pressure during the process. More

RESPECT THE SERVICE REP, DAVID HERNANDEZ WAS VERY COURTEOUS AND HELPFUL.. HE WAS VERY THOROUGH EXPLAINING MY CAR AND AND THE WEAR OF MY TIRES. THE SERVICE DE THE SERVICE REP, DAVID HERNANDEZ WAS VERY COURTEOUS AND HELPFUL.. HE WAS VERY THOROUGH EXPLAINING MY CAR AND AND THE WEAR OF MY TIRES. THE SERVICE DESK FOR PAYING WAS ALSO VERY COURTEOUS AND FRIENDLY. More

Bad managers and management of the store I don’t have issues with the service ppl I have issues with your managers not stepping up to the plate and warranties. I have issues with the quality I don’t have issues with the service ppl I have issues with your managers not stepping up to the plate and warranties. I have issues with the quality of fords product and will never buy another ford truck again. More

On a scale of 1-10 my experience was a 10 The service department took great care of me and while waiting I looked at purchasing a new car. The salesman Nick was helpful and the dealership mana The service department took great care of me and while waiting I looked at purchasing a new car. The salesman Nick was helpful and the dealership manager Randy was excellent and gave me a phenomenal deal on a new F-150. I would highly recommend Advantage Ford and there great service and outstanding management. More

Service appointment I brought the truck in the morning, I was provided with a rental vehicle. The very next day I was going to come and pick up the truck. The issue was I brought the truck in the morning, I was provided with a rental vehicle. The very next day I was going to come and pick up the truck. The issue was operator error, there was no problem with the truck. Very professional and courteous staff, will never visit any other Ford dealer. More

Advantage Ford changed my mind in a positive way! The team at Advantage Ford worked hard so I could get the vehicle I wanted. They worked patiently with me to accommodate my needs and got me a good de The team at Advantage Ford worked hard so I could get the vehicle I wanted. They worked patiently with me to accommodate my needs and got me a good deal. More