Essential Ford of Stuart
Stuart, FL
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842 Reviews of Essential Ford of Stuart
Epic!!!! Best sales staff ever! Everyone treated me like I was the only person there. Kept me informed and full of coffee lol. I couldn’t imagine a better place to go!!! Everyone treated me like I was the only person there. Kept me informed and full of coffee lol. I couldn’t imagine a better place to go!!! More
Purchaser/owner All people involved made my buying experience a very memorable one. They took the time to explain everything, accommodating to my budget, and excelle All people involved made my buying experience a very memorable one. They took the time to explain everything, accommodating to my budget, and excellent customer service! More
Not up to their usual standard Normally as part of a service appointment, they wash my car - they didn't this time and when I asked about it, all they did was give me the code to wa Normally as part of a service appointment, they wash my car - they didn't this time and when I asked about it, all they did was give me the code to wash it myself. I was disappointed. More
Dustin always treats his customers with the utmost care Advantage Ford has excellent service. You may have to wait a little while but the work is done with precision! I always let them service my truck. Advantage Ford has excellent service. You may have to wait a little while but the work is done with precision! I always let them service my truck. More
Repairs I was on a recent road trip when, while traveling above 65 mph on the highway, if i hit any imperfection in the road (construction zones on I-95 and I was on a recent road trip when, while traveling above 65 mph on the highway, if i hit any imperfection in the road (construction zones on I-95 and I-26) my front end would shake violently. Staff was very accomodating with a late vehicle drop off, 630pm on a friday, and had everything good to go by lunch on saturday. They even addresses a recall notice issue while I happen to have my truck in. Was very impressed with their work and helpfulness. More
Very good Used Advantage since purchase 2014. Never an issue. 4.5 years with my Edge and only Oil change and tire rotation. I am a Ford guy: the best Used Advantage since purchase 2014. Never an issue. 4.5 years with my Edge and only Oil change and tire rotation. I am a Ford guy: the best More
Our car price went up and down many times during negotiation After a fun filled rainy day of negotiations, my wife and I drove off the lot with a brand new Ford Exploer XLT at a price we could live with. We hel After a fun filled rainy day of negotiations, my wife and I drove off the lot with a brand new Ford Exploer XLT at a price we could live with. We held firm on the price we should get for our trade, we came ready to shop with three written estimates of our cars wholesale price. A clean title and service records in hand we played a tremendous came of What If . What if we came down to $ XXXXX ,What if we sold it to you for $ XXXXX ? Our salesman Luis Gonzales- Hernandez was great to deal with. But everyone has a boss and you have to make them happy too! After going over all the numbers , and again re-running the numbers. We all came to a Happy Place. We got a new car, the dealership got a tremendous 2 year old trade-in to boot, everyone left the table friends. Our salesman Mr Hernandez was very happy to show how all the technology worked on the Ford Exploer Sync 3 systems. He set up our IPhones correctly, set door alarms , lights, wipers and gauges quickly and showed us how to make updates as needed. Our salesman also filled our new car with $45 of gas before we left. Next we were introduced to David Farewell business office manager who did a great job with explanations of prepaid additional service plans available at Advantage. We came prepared with apples for apples quotes for various mileage plans that we found at other dealers and Ford Direct. Advantage saw our business with our purchase of a service plan based on our driving habits at a fair price with a diminishing deductible. David explained that program. Again we felt that David did a great job in explanations and terminology. We our happy with our choice of our Ford product and the level of accessories it is loaded with. More
2018 Ford Escape Titanium This car is our fifth purchase of a new car at Advantage Ford. We also have been servicing all of our cars at Advantage for years now. We appreciate t This car is our fifth purchase of a new car at Advantage Ford. We also have been servicing all of our cars at Advantage for years now. We appreciate the customer service of the sales department as well as the service department. Luis and Dan were extremely helpful in this last purchase. More
Charged, but not fixed Nice people, but I was charged $400 for something that didn't fix the problem, and they didn't know what to do next. Later I bought fuel injector flui Nice people, but I was charged $400 for something that didn't fix the problem, and they didn't know what to do next. Later I bought fuel injector fluid and problem was solved. More
Excellent experience The sales person went the extra mile to find me the exact vehicle I wanted. The finance person was very knowledgeable and got me the monthly payment I The sales person went the extra mile to find me the exact vehicle I wanted. The finance person was very knowledgeable and got me the monthly payment I requested. More



