Essential Ford of Stuart

Friendly Staff Quick phone response with professional customer service, easy to set appointments with reasonable availability. Brianna was very helpful and communica Quick phone response with professional customer service, easy to set appointments with reasonable availability. Brianna was very helpful and communicated with me well, and I will continue to go to Advantage Ford to service my car. More

Accomadating Service I had bought a pre-owned truck somewhere else and needed it serviced. Annie the service writer was as accomadating and pleasant as one can ask for. I had bought a pre-owned truck somewhere else and needed it serviced. Annie the service writer was as accomadating and pleasant as one can ask for. She went out of her way to explain features about the truck along with going through the necessary maintaince needed. They were prompt with completing the service as well. Also met the service manager Lenny who also demonstrated his sincere desire for great customer service. I feel very confident with the staff at Advantage Ford. More

Recalls Dustin is the best! Fixed problem in one day. The parts were in stock and he finished the car by 5:00. He was polite and knew the fix. Dustin is the best! Fixed problem in one day. The parts were in stock and he finished the car by 5:00. He was polite and knew the fix. More

Auto Butler I made an appointment for my car and when I arrived I was greeted promptly. The female who took care of me was professional and courteous. I asked i I made an appointment for my car and when I arrived I was greeted promptly. The female who took care of me was professional and courteous. I asked if my car could be ready by noon and she told me no problem. I live 30 miles away and depend on a friend to drive me Advantage at 11:30 she called and told me my car was ready. This experience I had was one of the better ones at this dealership. Thanks, job well done. More

Excellent, honest service I have been to Advantage Ford in Stuart twice since May. Once because my tire blew out on the highway. I used Ford Roadside and the service guys saw m I have been to Advantage Ford in Stuart twice since May. Once because my tire blew out on the highway. I used Ford Roadside and the service guys saw me immediately. They only charged me for the tire, a little over $100, and were totally transparent the whole time. I appreciated not being priced gouged because I was totally at their mercy with a tire blown in half. The second visit was this week, to replace a burned out break light, fix my Bluetooth, and check my tire pressure. They filled the air in my tires and fixed all other issues, and only charged me for the light. I was terrified at the bill, but they were super honest and reasonable in the end. I am so glad to have a service center I can trust. More

Recall repairs My recall repairs were done efficiently and in one day. The technician was thorough and considerate of keeping my car clean. He had plastic on the sea My recall repairs were done efficiently and in one day. The technician was thorough and considerate of keeping my car clean. He had plastic on the seats and a paper floor pad to prevent crease being transferred. Thank you for your attention to these important details. More

Service Dept. I have purchased three cars from Advantage Ford and have had service for each when scheduled.. Have used the Quick Line and Appointments for major it I have purchased three cars from Advantage Ford and have had service for each when scheduled.. Have used the Quick Line and Appointments for major items like tires etc. Never disappointed and always on time. I am a very satisfied customer and recommend Advantage Ford to all ho ask.. More

Too difficult They do not list their prices on used vehicles. They want you to sit inside while they decide what you can afford to pay for a vehicle. Makes me ques They do not list their prices on used vehicles. They want you to sit inside while they decide what you can afford to pay for a vehicle. Makes me question their integrity. More

Excellence Service from everyone at the dealership New Management do what they say every single day. Al went way over board to help us complete our New Car Purchase. Thank You Al Cala. New Management do what they say every single day. Al went way over board to help us complete our New Car Purchase. Thank You Al Cala. More

Terrible customer service, sales, and service I'm from a family of loyal ford owners. Bought a used mustang here roughly 2 years ago. They take the image of the ford owner and spit on it. Went in I'm from a family of loyal ford owners. Bought a used mustang here roughly 2 years ago. They take the image of the ford owner and spit on it. Went in to upgrade my mustang, and was denied a test drive on a used mustang. Their reason was that new policy only allows 21 and older to test drive. I'm a 19 year old computer programmer with $26,000 to spend and you want to deny a legal adult a test drive? Even after I bought a car there when I was 17? With my own money? Discrimination based on age is unacceptable and if you don't want to do business then so be it. I'll take my mustang to sunrise if I have to, especially if they take 1 hour and a half to replace a dead battery. Don't do business here, these people don't care about you. More