Back

Ettleson Buick GMC

Hodgkins, IL

4.9
1,492 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
Contact Dealership

6201 South La Grange Road

Hodgkins, IL

60525

Directions

By Type

Showing 1,492 reviews

February 20, 2019

service greeted a smile, very friendly and courteous, explained what would be done .after he went over the details . offered a clean quiet area to wait .Offer More

by WANDAG1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony L. Service dept
Feb 22, 2019 -

Ettleson Buick GMC responded

Thanks for the review! We try to ensure quality customer care by providing comfortable facilities and friendly service to our guests. It's good to know that we were able to meet this commitment during your visit. We look forward to seeing you next time!

February 19, 2019

Great Group Of Guys !!!!!! This is a must say...I never leave a review for no one but I personally owe this to the three stooges... Outstanding service... Top Notch.... Quality More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete and Paul and the secret mechanic
Feb 21, 2019 -

Ettleson Buick GMC responded

Thank you for your continued business! We're proud to know that we've been able to give you consistent quality service, and greatly appreciate your valued support!

February 18, 2019

Wonderful Staff Courteous and responsive staff who understood my time constraints and were willing and able to flex schedules to accommodate me.My Service Advisor -An More

by PHILLANKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Service advisor, David Evans
Feb 21, 2019 -

Ettleson Buick GMC responded

We're glad to know that our staff was able to impress you! Thank you for your business, and we hope to see you again!

February 17, 2019

My experience was effortless. Everyone was extremely helpful and knowledgeable about the Cadillac brand. I left Ettleson as an owner of a 2019 XT 4 and very satisfied with my car b More

by DonnaCross3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maris, David Evans
Feb 20, 2019 -

Ettleson Buick GMC responded

Hello, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 17, 2019

Review for oil change It took longer than it normally does. And I was disappointed my car wasn’t washed. They always wash it. Other than that all ok More

by JEANNIE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 21, 2019 -

Ettleson Buick GMC responded

Greetings, and thank you so much for the high rating! While we're glad to know that your overall experience went well, we regret that there were aspects of your visit you felt were unsatisfactory. Please feel free to call us directly if you have any thoughts as to how we might be able to improve your experience further.

February 16, 2019

Repair to side view mirror. As usual everything went well and the work was done right. I always am satisfied with your service. I know my repairs will always be 100%. More

by ROSEPAUSCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Feb 21, 2019 -

Ettleson Buick GMC responded

Thanks for the review! We're happy to hear that you are satisfied with the service we provided. Have a nice day!

February 15, 2019

Very helpful and polite. Very friendly staff. They offer refreshments which is very thoughtful while you are waiting for your vehicle. The restrooms and seating area was very More

by Jummd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Feb 20, 2019 -

Ettleson Buick GMC responded

Hi there, thank you so much for your positive comments about Ettleson Buick GMC! We look forward to your next visit! Take care!

February 15, 2019

Pretty decent Brian was excellent,he helped me with everything I needed. I really wish that the guys who actually worked on the car paid a bit more attention to the More

by pedja1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Feb 20, 2019 -

Ettleson Buick GMC responded

Hi there, we're very happy to hear Brian was able to provide you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ettleson Buick GMC

February 15, 2019

Quick service I had a problem come up suddenly and needed my car looked at immediately as I was going out of town soon. I called Randy Cronin and he was able to get More

by PMFRESKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin
Feb 20, 2019 -

Ettleson Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

February 15, 2019

Car in for service Car has been in for service like 5 times since we purchased used from you guys .Thank god we bought extended warranty .Service said car is ready for p More

by EABOGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Mar 11, 2019 -

Ettleson Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager Peter Engel at (708) 579-5000 X:150 to discuss your concerns, as your satisfaction is of utmost importance to us

...
103
...