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Ettleson Buick GMC
Hodgkins, IL
1,492 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,492 reviews
February 08, 2019
Aggravated The service department is no longer into customer service it seems. Been using the service department for 10+ years. Used to love dealing with you The service department is no longer into customer service it seems. Been using the service department for 10+ years. Used to love dealing with you. Now???? The quality of service has just gone downhill! More
by Srx3
Verified CustomerEmployees Worked With
Brian Greene
February 08, 2019
Great employees I have purchased many cars from Keith and plan to keep doing so in the future. The whole process is enjoyable. The employees are very attentive, frien I have purchased many cars from Keith and plan to keep doing so in the future. The whole process is enjoyable. The employees are very attentive, friendly and knowledgeable. More
by CHARMOORE
February 08, 2019
Good warranty service. Took a while to diagnose the problem. Then repaired promptly and correctly. Very pleasant people to work with. Really worked hard to diagnose the prob Took a while to diagnose the problem. Then repaired promptly and correctly. Very pleasant people to work with. Really worked hard to diagnose the problem and get the repair right. More
by Richard lagrange
Employees Worked With
Brian Greene
February 07, 2019
Happy Wife Happy Life Had such a stressless experience today at Ettleson! From the time we walked in we were taken care of. Dave is was personable and friendly. We will com Had such a stressless experience today at Ettleson! From the time we walked in we were taken care of. Dave is was personable and friendly. We will come back for sure. Thank you! More
by Ronsam1121
Employees Worked With
February 05, 2019
Great experience Nice people to do business with, we just came to look at the car and come back after the weekend to buy and they let us keep the car for the weekend a Nice people to do business with, we just came to look at the car and come back after the weekend to buy and they let us keep the car for the weekend and finish all the paper work on monday. More
by AGNIESZKAPRAJZNER
Employees Worked With
Rafael Esparza
February 05, 2019
Great service team I had a great experience at Ettleson service. They were very professional, super fast and accommodating. They even went above and beyond and took care I had a great experience at Ettleson service. They were very professional, super fast and accommodating. They even went above and beyond and took care of another issue I planned to fix myself and didn't ding me for it. They just did it because they knew it should be done. What a great surprise. A great team and quality work. I wish there were more dealers of this quality out there. They have won over another loyal customer. More
by Mike2941
Employees Worked With
Peter, Paul in Service
February 03, 2019
Service review I like to have my car serviced at the dealer and I like this dealer. Downside is it took 1 hour and 15 minutes for an oil change and tire rotation. A I like to have my car serviced at the dealer and I like this dealer. Downside is it took 1 hour and 15 minutes for an oil change and tire rotation. A bit too long. More
by MM5819
Employees Worked With
Brian Greene
February 03, 2019
Good service My car is 13 years old now. I chose it because in my mind Cadillac was the best in American vehicles, however, just like other things in this new wor My car is 13 years old now. I chose it because in my mind Cadillac was the best in American vehicles, however, just like other things in this new world order, I need to rethink that. All parts for my car is not readily available but with that being said this dealership has kept my vehicle running. Good service, good employees (Brian Greene) worked with me on several incidents with my car and relieved a lot of unneeded stress. As long as I have this vehicle they are my best in keeping it up and running although dreams of it being a collectors item are no more. More
by MEME_KING
Employees Worked With
Mechanics and service desk, Brian Greene
February 02, 2019
Larry Chez Service was performed precisely and quickly. Service did not try to sell anything more then I asked for. Brian Greene was knowledgeable and respectf Service was performed precisely and quickly. Service did not try to sell anything more then I asked for. Brian Greene was knowledgeable and respectful of my requests. More
by LARRYCHEZ59
Employees Worked With
Brian Greene
February 02, 2019
Last minute appointment Called and got a last minute appointment for an oil change. Mr. Greene was courteous and got me in and out in no time. Great dealership to deal with. Called and got a last minute appointment for an oil change. Mr. Greene was courteous and got me in and out in no time. Great dealership to deal with. More
by Spomes
Employees Worked With
Brian Greene
