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Ettleson Buick GMC

Hodgkins, IL

4.9
1,492 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,492 reviews

January 27, 2019

Oil change Very good And we'll return to this dealership again for their out standing customer service The service department is outstanding And very profession More

by NEAL_Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 29, 2019 -

Ettleson Buick GMC responded

We really appreciate your positive review! It's good to know that you felt well taken care of during your visit. Come see us again!

January 27, 2019

Service Great experience. Brian was very nice and very helpful. Thanks Brian!! He made things easy and fast for me as I had to get to work. More

by RACHAEL_KNIGHTLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oil change person and person who detailed truck left tip with receptionist for detailer. . Appreciate their service. , Brian Greene
Jan 29, 2019 -

Ettleson Buick GMC responded

Thanks for your support! We're glad to have been able to assist you, and look forward to seeing you again. Take care!

January 26, 2019

Took too long Took 5 hours yo get deal done. Sales rep would disappear for 20-30 minutes at a time. Time it took at dealership was ridiculous! More

by There too long
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Evans
Jan 29, 2019 -

Ettleson Buick GMC responded

We appreciate the time you took out of your day to provide this feedback. Our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Regards, Frank Amadeo General Manager 708-215-7323

January 26, 2019

Always a pleasure with this dealership Just purchased our second vehicle from this location and couldn't be more pleased. Top notch customer service and communication. Fairly straight forwa More

by Jsieben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Evans
Jan 29, 2019 -

Ettleson Buick GMC responded

Congratulations on your new vehicle! Thanks for your support! We're glad to have been able to assist you, and look forward to seeing you again. Take care!

January 26, 2019

Great service Returning customer Luis and Tom very knowledgeable great experience. Handled all my paperwork and Luis went thru every feature in my new Terrain so ha More

by Lucy
Recommend Dealer
Yes
Employees Worked With
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Jan 29, 2019 -

Ettleson Buick GMC responded

We're glad to know that our staff was able to impress you! Thank you for your business, and we hope to see you again!

January 25, 2019

Always happy Brain Green, always helpful ,been a customer for a long time and enjoy working with them Like the fact that no high pressure when buying a car or serv More

by MICHAEL0008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Ahonen, Brian Greene
Jan 25, 2019 -

Ettleson Buick GMC responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. -The Ettleson Cadillac Buick GMC Team

January 25, 2019

Great experience as always . PAUL in SERVICE is the consummate employee . He knows the product backwards and forwards. I will continue to trade there for many years to come. As More

by Caddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Ahonen
Jan 25, 2019 -

Ettleson Buick GMC responded

We loved reading this review! Happy customers are our aim, and it appears Paul really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. -The Ettleson Cadillac Buick GMC Team

January 25, 2019

Totally Reliable and Efficient Service I love bringing my car in for service at Ettleson! Brought it on for an oil change and tire rotation and didn’t have other unnecessary services pushed More

by Bpopish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jan 29, 2019 -

Ettleson Buick GMC responded

Thanks for the review! We're happy to hear that you were satisfied with the service we provided. Have a nice day!

January 24, 2019

Great car buying experience for a first time car buyer! Mike was great! He helped me drive out with my dream car! All the staff was great and made my first car buying experience a breeze!! More

by Melb05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Calmeyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Ettleson Buick GMC responded

It was a pleasure to read about your first buying experience working with Mike. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! -The Ettleson Cadillac Buick GMC Team

January 24, 2019

Service My adviser randy was very helpful and had the problem fixed with my car also got me a loner..had my car detailed and they did an amazing job More

by Kathyc0312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Jan 25, 2019 -

Ettleson Buick GMC responded

Thank you for the great review, Kathy. Please come visit us if you need anything else, be it service or sales. -The Ettleson Cadillac Buick GMC Team

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