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Ettleson Buick GMC
Hodgkins, IL
1,492 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,492 reviews
January 12, 2019
Tony told my car was ALL done Tony told me car was ALL done, come get it. Told him I needed it delivered, I have a courtesy plan. He said he'd make sure don called in 5 minutes. Tony told me car was ALL done, come get it. Told him I needed it delivered, I have a courtesy plan. He said he'd make sure don called in 5 minutes. Don didn't call. Now I have to put gas in the courtesy car twice since the exchange would be another day. Next day I get my car. ALL work was not completed. Called Tony.. . He said, guess you'll have to bring it back!!! Really. Also, my car was filthy. More
by fmnosal
Verified Customer
January 12, 2019
Quick service! Brian helped us be quick in and out with our oil change. I had my 2 year old with me during the time, so for me anything less than an hour works grea Brian helped us be quick in and out with our oil change. I had my 2 year old with me during the time, so for me anything less than an hour works great! More
by SUPREETAK
Employees Worked With
Brian Greene
January 12, 2019
Amazing Service Consistently I brought my XTS in for some minor service and an oil change but the technician also found an oil leak and some other minor repairs that needed to be I brought my XTS in for some minor service and an oil change but the technician also found an oil leak and some other minor repairs that needed to be done. Everything was handled under warranty and my car was returned feeling brand new. The total cost of all the work was $48 less then an oil change costs at a retail oil place. I will always take my car back to the dealer from now on. Excellent catch!!! Thanks Brian & Paul! More
by rmemmett
January 11, 2019
Great servicd Great service great communication kept me up to date and informed of charges quick turn around time and was a hard to diagnosis Very happy Great service great communication kept me up to date and informed of charges quick turn around time and was a hard to diagnosis Very happy More
by Johno
Employees Worked With
Brian Greene
January 11, 2019
Service excellence I have been dealing with Ettleson since shortly after I purchased my car in 2007. It was a Pontiac and the dealership closed before my first car check I have been dealing with Ettleson since shortly after I purchased my car in 2007. It was a Pontiac and the dealership closed before my first car checkup. I went to Ettleson and have been a satisfied customer ever since. Need I say more! More
by ELAINEMANETTI
Employees Worked With
Brian Greene
January 11, 2019
Oil change Paul Klupshab once again did a tremendous job of providing the best of customer service that Ettleson can offer. He is to be commended for guiding his Paul Klupshab once again did a tremendous job of providing the best of customer service that Ettleson can offer. He is to be commended for guiding his customers to keep their vehicles in tip-top shape. Paul is personable and maintains a professional image at all times. It is a pleasure to come to Ettleson Cadillac Service Department for automotive needs because of fine individuals such as Paul Klupshab. Thank you, Paul. More
by WPEDRYC
January 10, 2019
Excellent Very professional, great service. Try very hard to please all customers. Follow-up is greatly appreciated. Follow through on all aspects of sales. Very professional, great service. Try very hard to please all customers. Follow-up is greatly appreciated. Follow through on all aspects of sales. Definitely recommend. More
by Bella
January 10, 2019
My Buick enclave The service department was very nice and helpful. They did a full diagnostic test to my 2012 buick enclave, found issues,fixed them. Now i don't have The service department was very nice and helpful. They did a full diagnostic test to my 2012 buick enclave, found issues,fixed them. Now i don't have to worry about my engine giving me problems. More
by Amy1129
Employees Worked With
Brian Greene
January 10, 2019
Great service..parts supply is slow Staff has been very helpful and supportive. They seem to go out of their way to be accomitating. Response to my question regarding progress on service Staff has been very helpful and supportive. They seem to go out of their way to be accomitating. Response to my question regarding progress on service has been quick. More
by Robert529
Employees Worked With
Brian Greene
January 10, 2019
My car was repaired. Brian Greene was very friendly and made sure I understood everything. When I made the appointment with him he was very accomodating. He had a loaner c Brian Greene was very friendly and made sure I understood everything. When I made the appointment with him he was very accomodating. He had a loaner car for even before I got there. More
by Mags
Employees Worked With
Brian Greene
