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Ettleson Buick GMC

Hodgkins, IL

4.9
1,492 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,492 reviews

December 15, 2018

Regular Maintenance Regular oil change and tire rotation. Forgot my coupons but service applied them. Very thoughtful and knowledgeable service writer. Always a pleasure More

by Boilerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Dec 16, 2018 -

Ettleson Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our team was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. -The Ettleson Cadillac Buick GMC Team

December 13, 2018

Car servicing oil change wheel rotation I dropped the car off for an oil change and tire rotation. We used a loaner vehicle while the car was serviced. I asked Brian to address the screw in More

by MOEBASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Dec 13, 2018 -

Ettleson Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. -The Ettleson Cadillac Buick GMC Team

December 12, 2018

Exceptional service Great experience . Follow up with calls and texts were consistent and helpful. Very thorough and work was done quickly and correctly. I Highly recomme More

by CARLO G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis ? , Brian Greene
Dec 13, 2018 -

Ettleson Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. -The Ettleson Cadillac Buick GMC Team

December 11, 2018

They went the extra mile for us Over all a five star rating for my entire experience at Ettleson Cadillac couple of small scratches on my car they made look new again I don’t remembe More

by Bigdaddy129
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know his name but great job buffing our car, Brian Greene
Dec 12, 2018 -

Ettleson Buick GMC responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! -The Ettleson Cadillac Buick GMC Team

December 08, 2018

Excellent service as usual. Have been an Ettleson customer for at least 25 years purchasing at least 8 vehicles and return because of the excellent service. More

by MEPZ_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony J Lascola
Dec 09, 2018 -

Ettleson Buick GMC responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. -The Ettleson Cadillac Buick GMC Team

December 08, 2018

Customer service Anthony was awesome kept me informed of progress of truck the cost of parts and great loaner truck to get me to work. Just awesome More

by MIROSDWAYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Karen Lucas
Dec 09, 2018 -

Ettleson Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. -The Ettleson Cadillac Buick GMC Team

December 08, 2018

Excellent service! I had oil leaking from my engine and brought my car to Ettelson for service. My car was out of warranty but working with Randy Cronin and Peter Engel More

by PMF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin and Peter Engel
Dec 09, 2018 -

Ettleson Buick GMC responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! -The Ettleson Cadillac Buick GMC Team

December 07, 2018

Ettelson gives Excellent service . Very pleased with the service I received from Randy. He was very helpful and conscientious of what needed to be done to care for my auto. More

by LMCCAULEY2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RANDY from the service department
Dec 09, 2018 -

Ettleson Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. -The Ettleson Cadillac Buick GMC Team

December 07, 2018

Service Visit On a recent Setvice Dept visit I had everything taken care of with everyone being friendly, polite, courteous and professional! Could not have gone be More

by BABINEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of names but everyone was GREAT
Dec 09, 2018 -

Ettleson Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. -The Ettleson Cadillac Buick GMC Team

December 07, 2018

Service on my Enclave This is both good and bad. Bad part I waited in service area for 30 Minutes. I then talked to Service Mgr. He said because you had to wait the service More

by DLMARTINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lascola, Service Mgr.
Dec 09, 2018 -

Ettleson Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Regards, Frank Amadeo General Manager 708-215-7323

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