Ettleson Buick GMC

Great customer service. Ettleson is always good to me Great customer service. Ettleson is always good to me. Very accommodating. This is the only dealership I will go to for service and buying a new car. Great customer service. Ettleson is always good to me. Very accommodating. This is the only dealership I will go to for service and buying a new car. More

Oil change The service was exceptional as always and the service writer was also excellent in preforming his duties. The turnaround time was as promised by the s The service was exceptional as always and the service writer was also excellent in preforming his duties. The turnaround time was as promised by the service writer. More

Not if they have to work with Brian Green Everyone in my previous experiences at ETTLESON has been very good up until yesterday when I was working with Brian Green. First off when I was waiti Everyone in my previous experiences at ETTLESON has been very good up until yesterday when I was working with Brian Green. First off when I was waiting for someone to check in my car for my scheduled appointment I seen Brian sitting in his office. On his cell phone and a porter or another man went in and said I was waiting for someone to check me in. I heard him tell the other person he was going to the bathroom and the he would get to me. Which he did but then he said I could either wait there or he could have the porter take me home fine because it would be an hour to diagnose my car at that point he would call and let me know what was wrong with my car. That was at 10:35am. By 1:15pm no word from Brian until I reached out to him. Needless to say he still couldn’t tell me what was wrong with my car and when it would be ready and I didn’t even find out until I got to speak with his manager. He told me I should have asked for a loner but he told me I either could have stayed and waited which probably been the better option but he didn’t even suggest a loaner. At the time. Needless to say it wasn’t a good experience and maybe he should be trained in customer service. More

Encore Was completely satisfied with the service from Mike foster & Luis Unexpected service very happy look forward to future services Hoping this wil Was completely satisfied with the service from Mike foster & Luis Unexpected service very happy look forward to future services Hoping this will be my last purchase More

Oil change They were on time with my appt and very good at getting me done fast and letting me know if anything else needs to be done They were on time with my appt and very good at getting me done fast and letting me know if anything else needs to be done More

Great service Serviced my vehicle for an oil change. Immediately took me in grabbed my keys and had my vehicle done in less than an hour. Waiting area is clean and Serviced my vehicle for an oil change. Immediately took me in grabbed my keys and had my vehicle done in less than an hour. Waiting area is clean and comfortable. Definitely will keep going back for service. More

Purchase of a new car Our Salesman Dan was awesome and always takes care of us like family! He knows so much about the product but more importantly he treated us so well! Our Salesman Dan was awesome and always takes care of us like family! He knows so much about the product but more importantly he treated us so well! More

If your car is no longer under warranty steer clear of this Slow service and SKY HIGH prices. They recommend the most expensive solutions possible and try to upsell you on a lot of unnecessary additions to the Slow service and SKY HIGH prices. They recommend the most expensive solutions possible and try to upsell you on a lot of unnecessary additions to the job. More

Way to long I made an appointment at 8:00am and didn’t get my car Till 11:00am, making me late for work.three hours for an oil change is way to long considering p I made an appointment at 8:00am and didn’t get my car Till 11:00am, making me late for work.three hours for an oil change is way to long considering people who came after me where take care before I was. More

Good salesman This is the sixth vehicle I have purchased from them have not had any problems with any of them new or used my son also purchased a vehicle there This is the sixth vehicle I have purchased from them have not had any problems with any of them new or used my son also purchased a vehicle there More