Ettleson Buick GMC

Great experience Was quick and efficient Dave was honest and gave me the respect that was expected. He did not try to sell me with other items I recommended to other Was quick and efficient Dave was honest and gave me the respect that was expected. He did not try to sell me with other items I recommended to other people and family members More

Friendly atmosphere & great people to deal with I leased a Buick Encore 3 years ago & my lease was ending. Tom O'Malley gave me a call to see if I wanted to lease a new vehicle and I decided at that I leased a Buick Encore 3 years ago & my lease was ending. Tom O'Malley gave me a call to see if I wanted to lease a new vehicle and I decided at that point I'd rather buy one. Tom was friendly and attentive to my needs. So I went in met with him and left there with a brand new 2018 Buick Encore. Tom made me feel very comfortable and he took very good care of me. From the moment you walk in until you leave they make you feel like you're part of the family! More

ACCOMMODATING, TIMELY. AND PROFESSIONAL I WANTED A LAST TIME APPOINTMENT AND GOT IT. I WAS WELL RECEIVED UPON ARRIVAL. THE SERVICE TECH WAS PROFESSIONAL AND THE SNACKS WERE GREAT. I WANTED A LAST TIME APPOINTMENT AND GOT IT. I WAS WELL RECEIVED UPON ARRIVAL. THE SERVICE TECH WAS PROFESSIONAL AND THE SNACKS WERE GREAT. More

Great service everything I needed to get repaired was done in a timely manner. Staff is knowledgeable and courteous. I would highly recommend for anyone. Great job everything I needed to get repaired was done in a timely manner. Staff is knowledgeable and courteous. I would highly recommend for anyone. Great job More

Great service. Service advisor courteous. All work completed in prompt and efficient manner. Randy Cronin is very helpful. Also checked out tires and brakes and Service advisor courteous. All work completed in prompt and efficient manner. Randy Cronin is very helpful. Also checked out tires and brakes and informed me of their condition. More

GMC Terrain Brought my car in! Greeted promptly, Paul my service writer was nice, funny and friendly. My car was ready for pickup fast, clean and all good to go! Brought my car in! Greeted promptly, Paul my service writer was nice, funny and friendly. My car was ready for pickup fast, clean and all good to go! More

Great experience Michael C and LUis were very helpful on my car buying experience and I would recommend them to anyone. Going over the car they were knowledgable. Michael C and LUis were very helpful on my car buying experience and I would recommend them to anyone. Going over the car they were knowledgable. More

Hit or Miss You get treated wonderfully at the initial purchase then it’s downhill. My brand new Encore (2017) has an opaque gaze that won’t go away regardless of You get treated wonderfully at the initial purchase then it’s downhill. My brand new Encore (2017) has an opaque gaze that won’t go away regardless of car washes and cleanings. It was mentioned when I brought the car in for its second oil change and nothing was done about it. My service guy was at lunch so go figure? Next thing you know they’ll be like “ oh your warranty is expired “ having brought it in when it still has a full warranty. More

Fast Problem Analysis They fixed the wiring for my side mirrors that was inadvertently unplugged by the service guy prepping the car for delivery in no time flat. They fixed the wiring for my side mirrors that was inadvertently unplugged by the service guy prepping the car for delivery in no time flat. More

Customer service The service is always impeccable! The service reps never pressure customers into receiving vehicle services or parts that aren't needed. They provide The service is always impeccable! The service reps never pressure customers into receiving vehicle services or parts that aren't needed. They provide quality and sound recommendations for your vehicles. More