Ettleson Buick GMC

Pre owned Cadillac purchase This was the first car I’ve purchased in 16 years. After I found the car on the Ettelson website my wife and I visited the dealership and we were int This was the first car I’ve purchased in 16 years. After I found the car on the Ettelson website my wife and I visited the dealership and we were introduced to Tom O’Malley who took tplenty of time to answer all questions and take a retest drive. The price was as advertised And everyone we dealt with made the experience easy. The only delay was an extended wait for the finance team to finish the deal. All in all good experience. More

sales staff I HAVE BEEN TO ETTLESON MANY TIMES FOR SERVICE ( EXCELLENT) , PARTS AND NEW OR CERTIFIED CARS. I BOUGHT A NEW ONE THIS TIME. THE SALES STAFF WAS COUR I HAVE BEEN TO ETTLESON MANY TIMES FOR SERVICE ( EXCELLENT) , PARTS AND NEW OR CERTIFIED CARS. I BOUGHT A NEW ONE THIS TIME. THE SALES STAFF WAS COURTEOUS, NON-THREATENING KNOWLEDGEABLE ABOUT THEIR PRODUCTS ,NO HIGH-PRESSURE TACTICS EMPLOYED.. FRANK AMADEO, MISS REYES AND I SAT DOWN ,FOUND THE CAR THAT FITTED MY SPECS AT ANOTHER DEALERSHIP AND MADE A DEAL. I LEFT FEELING GREAT.I KNOW I GOT A BETTER DEAL HERE BECAUSE I HAD BEEN TO OTHER BUICK DEALERSHIPS .THIS IS MY FIRST CAR PURCHASE FROM ETTLESON. I AM A LIFETME GM CUSTOMER I HAVE A 2015 XTS,HAVE OWNED 2 CHEVEYS,3 OLDS,AND 10 BUICKS (6 NEW) I WILL STICK WITH ETTLESON FOR SERVICE. VERY , VERY FINE DEALERSHIP AND STAFF. THANKS FRANK AND JANET More

Great The people at this dealership try and help. And they are very sincere in the way the handle the process of buying a car. I had a very pleasant experie The people at this dealership try and help. And they are very sincere in the way the handle the process of buying a car. I had a very pleasant experience. More

Misleading When I leased my new Buick I was of the understanding that service was included in the lease payment, like Honda provided in the leases that I had wit When I leased my new Buick I was of the understanding that service was included in the lease payment, like Honda provided in the leases that I had with them for the past 12 years! However that’s not the case with Ettleson Buick. I have to pay for oil changes and other services!!! I’m not a happy customer!!! More

I can appreciate the thorough service I received to put me I appreciate the thorough service I received to put me in the vehicle I desired and finding incentives to accommodate the car note that is doable I appreciate the thorough service I received to put me in the vehicle I desired and finding incentives to accommodate the car note that is doable More

Doing it right I have found good regular guidance and advice and punctual servicing. Dan keeps me on track with options and opportunities. I am a believer and am st I have found good regular guidance and advice and punctual servicing. Dan keeps me on track with options and opportunities. I am a believer and am staying the course. More

I'm very satisfied with my experience Brian really wonderful Great service very friendly service kept me updated great price this is the only place I trust for all my autos and to drain green Great service very friendly service kept me updated great price this is the only place I trust for all my autos and to drain green More

Good, fast service My interlink screen was broke. I took it in. On my first visit, I was informed that they had to order the part. It was late on Friday, so they said it My interlink screen was broke. I took it in. On my first visit, I was informed that they had to order the part. It was late on Friday, so they said it probably wouldn’t arrive until Wed. or Thur. & it would take about 2 to 3 hours to fix. They would call me when it arrived. No call, so on Thur. I called. Part was in. Couldn’t get an appointment until the next Monday. Wasn’t happy I had to go that long with no screen or radio, but ok. On Monday the part was put in. Took an hour. Everything’s working fine. More

It was a long process but it was worth it The salesman was very good he saw us looking at vehicles in the lot and approached us and introduced himself and asked us did we need help and the nex The salesman was very good he saw us looking at vehicles in the lot and approached us and introduced himself and asked us did we need help and the next thing we were buying a suv he made us feel confident in our purchase More

Eric’s 2018 Ettleson Experience Over the past six months I’ve been working closely with the sales manager to determine the best options for me to end my current lease and enter into Over the past six months I’ve been working closely with the sales manager to determine the best options for me to end my current lease and enter into a new lease. Brian was very helpful in putting together a new car option that minimized my outgoing expenses while maintaining a payment that was fair and equitable to my budget. The entire staff at Ettleson Cadillac is very friendly and helpful and provided me with the service and satisfaction that I would expect from purchasing a Cadillac. I would highly recommend Ettleson to anyone seeking to purchase or lease a new vehicle or take your car in for service. I’ve been very satisfied with my relationship over the past three years. Sincerely, Eric More