Ettleson Buick GMC

Ray's point of contact was immediate upon entering the dealership. His was direct and quick to discern the purpose of our visit and attended to our questions fully. Ray is very comfortable to talk w the dealership. His was direct and quick to discern the purpose of our visit and attended to our questions fully. Ray is very comfortable to talk with and had great eye contact equally with both of us while bringing us closer to truly considering a purchase. We learned several things that allowed us to make our final decision and felt Ray was very clear, concise, direct and to the point. We appreciated his ability to work through the process patiently and we are very happy with our new vehicle and it's options. We would recommend Ray's tutelage and attention to anyone seeking a new vehicle. There was no pressure, just a volley of truth in coming to a final agreement. Jason promptly conducted the final business transaction at hand and sent us on our way to receive a brief introduction to the operational aspects of the vehicle with Ray before departing. More

This is my second purchase of a Cadillac from Ettleson with Mr. Ray Gandurski, and again I couldn't be happier. I definitely feel that I received the best service and the best price on my car purchase an with Mr. Ray Gandurski, and again I couldn't be happier. I definitely feel that I received the best service and the best price on my car purchase and Ray made the experience easy. There was no stress, no pressure and I felt that he really listened to me about what I wanted in an automobile. He located the exact car I wanted- actually, more car than I thought I would be able to get , and I love it. I totally recommend contacting Ray when buying your next car- he is the best! More

All I can say is buying a car here was a great All I can say is buying a car here was a great experience. Every person we encountered in our buying process was welcoming and helpful. In addition, All I can say is buying a car here was a great experience. Every person we encountered in our buying process was welcoming and helpful. In addition, they provided great information and service. More

I want to take this time to thank Mr. Gandurski for helping me decided a new car, which i went to by myself not having a clue what i was buying , my mind was set up on trading in my truck for a smaller helping me decided a new car, which i went to by myself not having a clue what i was buying , my mind was set up on trading in my truck for a smaller car and Mr Gandurski was so kind on taking his time to show me cars and understand what a car comes with or works. He help me with price range and what i could afford. Mr.Gandurski took his time to understand me and answer all my questions. Thank you for treating good on my visit to your dealer, Mr.Gandurski Sincerely Edith Ortiz . More

Joe Kendall went above & beyond making the sale experience great, in spite of all the challenging situations. - We had to wait 5 months to take delivery on the Buick Encore. - If it wasn't for Et experience great, in spite of all the challenging situations. - We had to wait 5 months to take delivery on the Buick Encore. - If it wasn't for Ettelson and Joe this could have been a lost sale. THANKS Joe!!! More

I had a very pleasant experience buying my Buick Verano at the Ettleson dealership. Everyone was very friendly & informative. They answered all my questions....and then some. There was no pressure at an at the Ettleson dealership. Everyone was very friendly & informative. They answered all my questions....and then some. There was no pressure at any time during the transaction. Mike Foster was very patient in handling all of my email inquiries for about 7 weeks. I appreciated the fact that Keith was able to secure the car from another dealership. Also, the follow up has been very nice. Chuck did a wonderful job in explaining all of the features of the car. He also followed-up with me to ask if there was any questions I may have. I've only had the car a week.....so, I haven't taken him up on it yet. I also appreciated working with Jason on the financial end AND he was very gracious to install the child car seat in my Verano!!! All in all, I would definitely recommend this dealership to anyone I know that is looking for a car. More

Chuck Ahonen and Keith Kissane were beyond Great! They not only made thee experience easy They made it fun. The car was a surprise for my wife and they suggested that we take the concept of surprise to th not only made thee experience easy They made it fun. The car was a surprise for my wife and they suggested that we take the concept of surprise to the extreme. Chuck personally delivered the car to our home on a Saturday morning with a giant red bow attached. Needless to say the wife was SHOCKED!!! Chuck then spent over 2 hours explaining all the features. Never expected this kind of service! They are our go to guys for all new car purchases in the future. Mike Tully More

I was referred to Keith Kissane at Ettleson after I was involved in an accident and needed to purchase a new car. This was my first car purchase "by myself" so I was worried about making such a large purch involved in an accident and needed to purchase a new car. This was my first car purchase "by myself" so I was worried about making such a large purchase. Keith was very helpful, helped answer my questions on the GMC Terrain compared to some other branded cars I was looking at and giving me honest answers. I live about an hour away from the dealership and based on such a great experience buying there, I still am bringing the car there for oil changes (even though it may cost me more there) and all maintenance (although still new so minimal routine maintenance only so far). When I bumped into Keith at a recent service appointment he remembered me even though it was nearly a year ago now that he had sold me the car and he asked how the car was doing. The service department is great too -- all the people there are so helpful and friendly. They help tell you what service should be done immediately and what could wait until the next visit so the charges weren't as much in one visit. Overall, great place and people -- I would recommend the dealership (and the GMC Terrain!). More

My wife and I shopped several dealerships in the southwest Chicago area for our first family car. We started by emailing dealerships to get quotes and available inventory. Ettleson was one of the fi southwest Chicago area for our first family car. We started by emailing dealerships to get quotes and available inventory. Ettleson was one of the first dealerships we visited. From the start Ray was friendly, interested in our needs, and in no way demanding or pushy. He was a pleasure to work with and we truly felt a personal connection with him. After visiting the other dealerships in the area and seeing the different schemes they offered (fyi - free tires for life are not just free tires for life), we knew that we were going to get the straightest answers from Ray. We went back to Ettleson and in two days Ray found us the exact car we wanted (they did not have it in their inventory), had it delivered, we were approved for financing, and off with our new car. Thanks Ettleson and Ray for making our car buying experience enjoyable. - Michael and Elizabeth (2013 Acadia, iridium) More

It was a great experience dealing with Ray. He is very knowledgeable about the vehicles we were interested in and kept in mind our financial status. Would recommend most highly to anyone interested in knowledgeable about the vehicles we were interested in and kept in mind our financial status. Would recommend most highly to anyone interested in buying a car. Tom & Marge Flynn More