Ettleson Buick GMC

I have bought or leased vehicles from Ray for many years and will continue to give him my business. Ray is a true professional and always puts the customer first. I will also continue to refer business to and will continue to give him my business. Ray is a true professional and always puts the customer first. I will also continue to refer business to Ray whenever somebody I know is interested in a Cadilac. More

Ettleson has been great; my third auto and my son has purchased 2 autos. Always very friendly and helpful. I would recommend this dealership to anyone and have. In addition, great service depart purchased 2 autos. Always very friendly and helpful. I would recommend this dealership to anyone and have. In addition, great service department. More

We went to Ettleson to test drive a Cadillac ATS. I had done some research on their inventory before we went to the showroom. I knew the car I wanted to test drive and possibly purchase. We were met by R done some research on their inventory before we went to the showroom. I knew the car I wanted to test drive and possibly purchase. We were met by Ray when we looked around. Although I didn't have the PIN or inventory #, Ray was able to locate the car for us. My husband and I test drove the car and loved it. Ray worked with us on explaining the benefits of purchasing v. leasing. We told him we were going to think about it and would return if we made a decision to do either. My husband called Ray the next morning. The deal was set and I picked up the car that afternoon. Paperwork was ready for me to sign. The car was clean, gassed up and ready to go. Ray took the time to sit with me and get On Star going. He also explained all the bells and whistles on the car as well. I left the dealership confident that I knew how to work most of its' features. It was overall an excellent experience. We felt absolutely no pressure to do anything but enjoy the car. Quite a refreshing experience from other auto purchases we've made! More

I needed a new car! I find it difficult to feel comfortable with the salesman of the day. All I can say is that Ettleson Cadillac was one of a few dealerships I visited. Ray Gandurski was my sales comfortable with the salesman of the day. All I can say is that Ettleson Cadillac was one of a few dealerships I visited. Ray Gandurski was my salesman and it couldn’t have been a better choice. I would recommend Ettleson Cadillac Dealership to anyone and give it a rating of AAAA+ Ray, Thank You for a wonderful experience Michael Martin 708-516-9848 More

Ray was a very good guy to work with, and very up front about things. He took care of what was needed on a certified car I was buying while making sure I had a loaner car. I would recommend him in the fu about things. He took care of what was needed on a certified car I was buying while making sure I had a loaner car. I would recommend him in the future. More

A very professional dealership with experienced, knowledgeable sales people. No tricks, gimmicks, hidden fees, or pressure - everything proceeded at my pace. I visited a lot of dealerships during t knowledgeable sales people. No tricks, gimmicks, hidden fees, or pressure - everything proceeded at my pace. I visited a lot of dealerships during the buying process and came back to Ettleson because of the great service, transparency in the costs/options, and overall experience. I would highly recommend Nick Iozzo as well. More

I did my initial search for a 2011 DTS online. There were very few of these models available in November, 2012 in the Chicago area. I looked at five dealerships and Ettleson Cadillac had four 2011 DTS on the very few of these models available in November, 2012 in the Chicago area. I looked at five dealerships and Ettleson Cadillac had four 2011 DTS on the lot. I was interested in one particular car. I went to Ettleson Cadillac on November 9 and met Ray Gandurski. Ray was very professional and answered all of my questions about the car to my satisfaction. I test drove the vehichle and went home to contemplate a decision. One week later, on November 16, I went back to Ettleson Cadillac and put $10,000 down on a 2011 silver DTS with black leather interior. Ray was kind enough to spend almost an hour going over the car with me. I am very pleased with the car and the service I received at Ettleson Cadillac. I would recommend Ray Gandurski and the rest of the staff at Ettleson Cadillac to any one interested in buying a Cadillac or Buick. Harry Gold 847-436-4321 harrybgold@aol.com More

Ray was immediately responsive and understanding of my particular goals as I searched out the right vehicle for purchase. His professionalism, candor, patience and cooperation is what sealed the deal as particular goals as I searched out the right vehicle for purchase. His professionalism, candor, patience and cooperation is what sealed the deal as I could have simply purchased this asset at any other dealer. I was looking for the variables of a long term relationship with the dealer of choice as I think that is what sets the standards for a long term relationship between customer and client and he presented exactly what I was hoping to find with sincerity and ease. I compared pricing as a standard practice and he managed to meet my goals where others failed while professing "it can't be done" and he never wavered as he sough solutions over excuses. When I returned to complete the purchase I was so comfortable that I brought my children along with me. This speaks volumes for my overall experience and Ray's friendliness. The process itself under his direction and oversight was flawless and quick which again speaks to his professionalism and knowledge of the task at hand. He is a credit to the Ettleson team and he has my vehicle buying loyalty for as long as he is associated with your organization. I am sure I will enjoy my new Buick Enclave and I know if there are issues or concerns that they will be dealt with via Ray with equal efficiency and effort. Sincerely, Eric J Swanson More

Well I must say that I am truly loving my new "2013" Buick Verano! I had been looking for a new car for over a year and I found my fit @ last! Ray Gandurski was my salesman, and he was great to w "2013" Buick Verano! I had been looking for a new car for over a year and I found my fit @ last! Ray Gandurski was my salesman, and he was great to work with on Saturday December 01, 2012. Ray was very detailed in going over all of the features of the car, price, and all of the extra details. Ray answered all of my questions and more, he was very easy to work with. Even better Ray was great in answering all of my Mother's questions as well. Ray also gave me a follow up call to see how I was enjoying my new ride. I highly recommend Ettleson Cadillac-Buick-GMC, INC.and Ray Gandurski. Thank you Ray, I appreciate you. Merry Christmas & Happy New Year to you!! Yours Truly, Shawnya Owens More

My wife and I had a great experience with Ray Gandurski and Ettleson Buick. On our first trip, we were still deciding on what car we were going to go with. Ray gave us all the info and we never felt any and Ettleson Buick. On our first trip, we were still deciding on what car we were going to go with. Ray gave us all the info and we never felt any pressure. Test drove the two cars and then had a brief discussion with Ray about options available and pricing. We really appreciated Ray's professional and straight forward, fact based approach. Went back after we knew the car we wanted and worked with Ray to get a great deal done. Again, really appreciated his approach and ability to work with us on things we wanted (and didn't want)! Would recommend Ray and the team at Ettleson! More