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Ettleson Buick GMC

Hodgkins, IL

4.9
1,488 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,488 reviews

February 25, 2022

Justin was GREAT in helping me with my car even it was almost closing time! More

by ansky12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 02, 2022 -

Ettleson Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ettleson Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2022

My truck was not ready when promised. No loaner vehicle available for me and finally price was never approved prior to repairs. More

by Emerson0316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sharkey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter service manager
Mar 02, 2022 -

Ettleson Buick GMC responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to our Service Manager, Peter Engel at (708) 579-5000 X:150 at your earliest convenience so we may further assist you in working towards a resolution. Ettleson Buick GMC

February 25, 2022

My service was quick, clean and friendly. They took me in without an appointment and changed my oil. Thank you for the service. More

by andarverdeiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Ettleson Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2022

Service is great and they got me in and out in less then 1 hour. Very professional More

by fam1597
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Ettleson Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2022

Very friendly, knowledgeable and helpful staff! Always get job done in timely matters. Highly recommend to anyone, especially after visiting different dealerships I can say Ettelson is the best! More

by pukius_2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Ettleson Buick GMC responded

Hi there, thank you so much for your positive comments about Ettleson Buick GMC! Thanks again for the recommendation, and have an amazing day!

February 25, 2022

Good dealer ship, service time I go. Buick inspect service for a 'll function parts. More

by SPHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Ettleson Buick GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 25, 2022

This dealership is outstanding. Every time we go we’re treated like we’re family. From the service department to the new and used car managers it’s always a rewarding experience. T More

by welchcarroll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Boccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Roady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Ettleson Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2022

Thank you Bill sharkey for the outstanding costumer service also thanks you to Alan kash for his outstanding service More

by mattneeley85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Roady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Ettleson Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ettleson Buick GMC! We look forward to your next visit! Take care!

February 25, 2022

Inefficient at proving service with an appointment. Service started hours after appointment time leading to wasting of personal time. More

by JAV13CEBALLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Sharkey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Ettleson Buick GMC responded

We are very sorry you had a negative experience with us, if you have any other concerns please feel free to reach out to Pete Engel Service Manager at 708-579-5000.

February 25, 2022

They took me right away and was very professional. I was happy with being told about what was covered and that they remembered to do the tire rotation and oil change. More

by LIZZY413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Ettleson Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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