
Ettleson Buick GMC
Hodgkins, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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My experience at the dealership was outstanding. Everyone there made my car buying experience easy and kind of fun. It’s always exciting to get a new car and everyone pitched in to make it go smooth. I w there made my car buying experience easy and kind of fun. It’s always exciting to get a new car and everyone pitched in to make it go smooth. I wouldn’t hesitate to recommend the dealership to anyone who’s interested in a Cadillac. Thank you again!!!(Brian, Tom, Mike, Maris) More
GREAT Usually buying a car is VERY stressful..... UGH....however I must say that the staff at Ettleson Cadillac made it a very pleasant experience and if I Usually buying a car is VERY stressful..... UGH....however I must say that the staff at Ettleson Cadillac made it a very pleasant experience and if I ever buy another new car again I would definitely go back. From the sales rep Tom to Chuck who explained the features and the finance person ( sorry don't have his name ) all were professional yet personable and pleasant to deal with. All in all I am happy with my purchase and my experience at this dealership........Liz More
Brake Service My car was down for a day. I really appreciate the loaner program. I requested for my car be washed when I came to pick it up. It was not washed I My car was down for a day. I really appreciate the loaner program. I requested for my car be washed when I came to pick it up. It was not washed I had to request a wash before leaving. More
Oil change done right standard 90 minute oil change service. Anthony is professional. Girl at the counter needed a cup of coffee. Service center is clean. T standard 90 minute oil change service. Anthony is professional. Girl at the counter needed a cup of coffee. Service center is clean. The Lounge is comfortable. More
Great and easy Awesome... very easy process and everyone I dealt with was friendly. Great salespeople and good hospitality. They don't pressure you. I must like it, Awesome... very easy process and everyone I dealt with was friendly. Great salespeople and good hospitality. They don't pressure you. I must like it, it's the 3rd car I bought from there.. More
Friendly Dealership Everyone at the Dealership was nice and courteous. They made me feel welcome. The Dealership was clean. The staff offered me refreshments while I was Everyone at the Dealership was nice and courteous. They made me feel welcome. The Dealership was clean. The staff offered me refreshments while I was waiting More
GMC 8-31 Everything as it should be, from reservation to time duration to customer service. Routine service covered under warranty, but even though my vehicle Everything as it should be, from reservation to time duration to customer service. Routine service covered under warranty, but even though my vehicle was purchased at another dealer I received top notch treatment. More
Ettleson Caddy Service Dept. Made an appointment for service. They offered me 10 am. I asked for earlier, receptionist checked, and got me a 9:30. Went to the dealer, was greete Made an appointment for service. They offered me 10 am. I asked for earlier, receptionist checked, and got me a 9:30. Went to the dealer, was greeted by a service guy who was polite and friendly. Then met with a service writer that I have dealt with before. Randy Cronin. He’s a top notch guy. An honest, straight shooter, that won’t steer you wrong. I was ready to shell out $125 for a tire rotation, oil change, and inspection. Randy informed me that my car was still covered by an existing Cadillac Premium Maintenance plan. ( something that the dealer I had purchased from didn’t tell me), he also mentioned my 2017 XTS was due to have the cabin and engine air filters replaced. Something I also wasn’t aware of. Like I said, Randy is top notch. So my out of pocket was a fat whopping $ 0.00 I also asked Randy for a printout of a builders sheet of my car. He had it for me in just a couple of minutes. The service department here is awesome. They had my car finished in just under an hour or so. Wouldn’t go anywhere else for service on my 2017 XTS. Thanks again for a great visit. More
Great experience! Tom was very helpful and informative with helping me buy my first car! He showed me different options that were best to what I was looking for and I l Tom was very helpful and informative with helping me buy my first car! He showed me different options that were best to what I was looking for and I love the choice I made. Thank you! More
Excellent FRANK and KEITH are the consummate employees . They know the product inside and out . I will continue to trade there for many years to come . FRANK and KEITH are the consummate employees . They know the product inside and out . I will continue to trade there for many years to come . More