
Ettleson Buick GMC
Hodgkins, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,476 reviews
Outstanding Tony was the best. Excellent communication every step of the way. I will only get my car serviced by this dealership. Keep up the great work Tony was the best. Excellent communication every step of the way. I will only get my car serviced by this dealership. Keep up the great work More
Great service Randy and Paul are very pleasant to be of service to me. They treated me like family, very quick service. When they said car would be ready it was gre Randy and Paul are very pleasant to be of service to me. They treated me like family, very quick service. When they said car would be ready it was great work fellas. More
Excellent Service from Tony I can’t say enough good things about Tony, he went above and beyond to make my car start, and I mean he did everything to avoid me having to tough it. I can’t say enough good things about Tony, he went above and beyond to make my car start, and I mean he did everything to avoid me having to tough it. I am very grateful More
Always great service Whenever I need to bring either of our cars in for service, we're always able to fit us in. We wait in a very comfortable private waiting room and alw Whenever I need to bring either of our cars in for service, we're always able to fit us in. We wait in a very comfortable private waiting room and always treated good by our service advisor. We have purchased and had cars serviced there for many years. In over 20 years we have only had four different service advisors and actually like to be able to get to know who to call if there is a question or need service, that's what I like about Ettleson, same for the salesmen always deal with the same. More
Great service Outstanding seamless service. Randy was very professional as well as polite & cordial. Took care of everything and it was done sooner than promised. Outstanding seamless service. Randy was very professional as well as polite & cordial. Took care of everything and it was done sooner than promised. Just like I’m used to with M-B. Sorry for mentioNing another brand. More
Professional and Personable As far as service, I cannot say anything negative about this dealership. Paul has been my service associate several times in past and yesterday is ver As far as service, I cannot say anything negative about this dealership. Paul has been my service associate several times in past and yesterday is very courteous. More
Oil change and tire rotation Had appt. For oil change, and was told , truck be ready in 1 hr. Ather 2 hrs, truck was still not ready. Finally received call that truck will be read Had appt. For oil change, and was told , truck be ready in 1 hr. Ather 2 hrs, truck was still not ready. Finally received call that truck will be ready at 1000 am. When I got there, truck was still NOT ready. Finally, after wait additional 30 min. I got my truck . More
Buying experience Purchasing our 2019 XTS cadillac was a pleasant experience. No back and forth price dickering. Dan Calandriello was knowledgeable in every aspect of Purchasing our 2019 XTS cadillac was a pleasant experience. No back and forth price dickering. Dan Calandriello was knowledgeable in every aspect of the vehicle. He was kind, genuine and personable. A real asset to the Ettelson dealership! Kudos to Maris and the Finance Department (don't remember his name)! More
Cadillac driver Excellent customer service . Mike was very patient and professional. Even when I did not find a vehicle on the first day he followed up with another s Excellent customer service . Mike was very patient and professional. Even when I did not find a vehicle on the first day he followed up with another suggestion. Needles to say I purchased the Cadillac he suggested. More
Great job by Randy in Service! Great thorough service Randy and his crew were super. Everything went well, timely and prompt work. Thanks to all for the fine job and taking care o Great thorough service Randy and his crew were super. Everything went well, timely and prompt work. Thanks to all for the fine job and taking care of us More