Ettleson Buick GMC

Car squeaks now on and off Brought my car in to have over $2500 worth of service/parts and ever since I got the car back it squeaks. Brought it in again and bcuz if didn’t sque Brought my car in to have over $2500 worth of service/parts and ever since I got the car back it squeaks. Brought it in again and bcuz if didn’t squeak while there they can’t figure it out....always seems to squeak/squeal on way to work or way home and I don’t have time to turn car in opposite direction to take it to the dealer when it’s happening.....SO so far I’ve had to deal with it More

Good service Oil changed and tires rotated, quick service. Paul was friendly and polite. The shop and waiting areas were clean and well lit. It was a very pleas Oil changed and tires rotated, quick service. Paul was friendly and polite. The shop and waiting areas were clean and well lit. It was a very pleasant experience. More

Car repair Very friendly, very professional. I had to get my Uncles Cadillac serviced with a oil change and a few minor repairs. Anthony was very helpful and ex Very friendly, very professional. I had to get my Uncles Cadillac serviced with a oil change and a few minor repairs. Anthony was very helpful and explaining everything that needed to be done. He made it easy. More

Pissed off My vehicle went in in better shape. I’m extremely dissatisfied. The service department did nothing to ratify the situation. I’m seeking a lawyer. My vehicle went in in better shape. I’m extremely dissatisfied. The service department did nothing to ratify the situation. I’m seeking a lawyer. More

New Battery I was given one price on the phone and the price was higher when i came in to buy it I had to jump my car so I paid for the high price I was given one price on the phone and the price was higher when i came in to buy it I had to jump my car so I paid for the high price More

We buy because we love the service My wife bought her Buick enclave. Our son's car was totaled in an accident and my wife insisted on going to Ettleson. We went back to Mike and he foun My wife bought her Buick enclave. Our son's car was totaled in an accident and my wife insisted on going to Ettleson. We went back to Mike and he found the perfect car for our son. I'll be back when the CT5 comes in. More

oil change Randy was very helpful and informative. The service I received at the dealership was a good experience over all and i would recommend the dealership Randy was very helpful and informative. The service I received at the dealership was a good experience over all and i would recommend the dealership More

The employer was super helpful and the wait was super good. My sales person was really helpful and help me with every question I asked. The estimated time was awesome and I liked the service every time. My sales person was really helpful and help me with every question I asked. The estimated time was awesome and I liked the service every time. More

Outstanding experince Outstanding customer service and first class treatment from top to bottom. Great experience all around dealing with Frank,Keith and Tom. I would defin Outstanding customer service and first class treatment from top to bottom. Great experience all around dealing with Frank,Keith and Tom. I would definately recommend this dealership to friends and family. More

Wait times The service is good. No complaint with that. But the wait times are too long. Every time I bring my car in for basic service, no major repairs, it’s a The service is good. No complaint with that. But the wait times are too long. Every time I bring my car in for basic service, no major repairs, it’s at least 2 hrs. I don’t live near the dealership so I’m stuck just sitting there for what I think shouldn’t take so long. I’d appreciate if an estimated time for completion were available and that it not take so long to get service complete. I think the service managers and quality are great, but I really really dislike how long it takes. More