
Ettleson Buick GMC
Hodgkins, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,476 reviews
Poor customer service Had 7am appointment for oil change. Brian Greene was Service Specialist. I have questions regarding service and past service. He was very curt and not Had 7am appointment for oil change. Brian Greene was Service Specialist. I have questions regarding service and past service. He was very curt and not interested in taking time to answer a couple brief questions. I rarely pass along bad reviews but was disappointed in the service I received. More
Problem not fixed Not working but needed car fixed for therapy visits. Paid $305 to have repaired problem persist. Need to reschedule a loaner for physical therapy. Ho Not working but needed car fixed for therapy visits. Paid $305 to have repaired problem persist. Need to reschedule a loaner for physical therapy. Hope money paid cant go towards resolution. More
Very fast but problem Service was so fast that employee forgot to tighten glove box after replacing air filter! I opened glove compartment in the car and found door would n Service was so fast that employee forgot to tighten glove box after replacing air filter! I opened glove compartment in the car and found door would not close back properly and returned back to service after driving away and employee stated he forgot to tighten stews in glove compartment! More
Very poor and unprofessional customer service Mike Schmitt was wonderful and helpful. However others treated me with disrespect and threats. I would never do business with Ettleson again!! I woul Mike Schmitt was wonderful and helpful. However others treated me with disrespect and threats. I would never do business with Ettleson again!! I would’ve traded in and bought a new used vehicle however due to how I was treated and threatened, Ettleson has lost me as a customer. More
Great service, very accommodating Pete Engel the Service manager went out of his way to accommodate my problem with my non functional glove box Pete is an excellent manager Pete Engel the Service manager went out of his way to accommodate my problem with my non functional glove box Pete is an excellent manager More
Friendly Courteous Professional Service From the time you arrive until the the time you leave you are treated like part of the Ettleson family. I highly recommend this dealership. From the time you arrive until the the time you leave you are treated like part of the Ettleson family. I highly recommend this dealership. More
Service teview They set up my initial service and even changed my appointment time when I needed it. Service was good and quick. I’m very satisfied! They set up my initial service and even changed my appointment time when I needed it. Service was good and quick. I’m very satisfied! More
2002 Eldorado Brian was great..Took care of my baby ! Great service..loved the Cadillac lounge..Brian came in and gave me a full report ! Great guy ! Brian was great..Took care of my baby ! Great service..loved the Cadillac lounge..Brian came in and gave me a full report ! Great guy ! More
Very helpful Paul was professional and knowledgeable Paul made it quick and convenient to make a decision. He answered all my questions and gave me the informati Paul was professional and knowledgeable Paul made it quick and convenient to make a decision. He answered all my questions and gave me the information I had asked for More
Quick help Mike was so helpful and went out of his way to get my car in right away. My steering went out and after I called in a panic, my car was taken car of Mike was so helpful and went out of his way to get my car in right away. My steering went out and after I called in a panic, my car was taken car of quickly. More