Ettleson Buick GMC

New Battery I was given one price on the phone and the price was higher when i came in to buy it I had to jump my car so I paid for the high price I was given one price on the phone and the price was higher when i came in to buy it I had to jump my car so I paid for the high price More

We buy because we love the service My wife bought her Buick enclave. Our son's car was totaled in an accident and my wife insisted on going to Ettleson. We went back to Mike and he foun My wife bought her Buick enclave. Our son's car was totaled in an accident and my wife insisted on going to Ettleson. We went back to Mike and he found the perfect car for our son. I'll be back when the CT5 comes in. More

oil change Randy was very helpful and informative. The service I received at the dealership was a good experience over all and i would recommend the dealership Randy was very helpful and informative. The service I received at the dealership was a good experience over all and i would recommend the dealership More

The employer was super helpful and the wait was super good. My sales person was really helpful and help me with every question I asked. The estimated time was awesome and I liked the service every time. My sales person was really helpful and help me with every question I asked. The estimated time was awesome and I liked the service every time. More

Outstanding experince Outstanding customer service and first class treatment from top to bottom. Great experience all around dealing with Frank,Keith and Tom. I would defin Outstanding customer service and first class treatment from top to bottom. Great experience all around dealing with Frank,Keith and Tom. I would definately recommend this dealership to friends and family. More

Wait times The service is good. No complaint with that. But the wait times are too long. Every time I bring my car in for basic service, no major repairs, it’s a The service is good. No complaint with that. But the wait times are too long. Every time I bring my car in for basic service, no major repairs, it’s at least 2 hrs. I don’t live near the dealership so I’m stuck just sitting there for what I think shouldn’t take so long. I’d appreciate if an estimated time for completion were available and that it not take so long to get service complete. I think the service managers and quality are great, but I really really dislike how long it takes. More

Poor customer service Had 7am appointment for oil change. Brian Greene was Service Specialist. I have questions regarding service and past service. He was very curt and not Had 7am appointment for oil change. Brian Greene was Service Specialist. I have questions regarding service and past service. He was very curt and not interested in taking time to answer a couple brief questions. I rarely pass along bad reviews but was disappointed in the service I received. More

Problem not fixed Not working but needed car fixed for therapy visits. Paid $305 to have repaired problem persist. Need to reschedule a loaner for physical therapy. Ho Not working but needed car fixed for therapy visits. Paid $305 to have repaired problem persist. Need to reschedule a loaner for physical therapy. Hope money paid cant go towards resolution. More

Very fast but problem Service was so fast that employee forgot to tighten glove box after replacing air filter! I opened glove compartment in the car and found door would n Service was so fast that employee forgot to tighten glove box after replacing air filter! I opened glove compartment in the car and found door would not close back properly and returned back to service after driving away and employee stated he forgot to tighten stews in glove compartment! More

Very poor and unprofessional customer service Mike Schmitt was wonderful and helpful. However others treated me with disrespect and threats. I would never do business with Ettleson again!! I woul Mike Schmitt was wonderful and helpful. However others treated me with disrespect and threats. I would never do business with Ettleson again!! I would’ve traded in and bought a new used vehicle however due to how I was treated and threatened, Ettleson has lost me as a customer. More