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Ettleson Buick GMC

Hodgkins, IL

4.9
1,476 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,476 reviews

August 10, 2019

Maintenance check up Fast service provided by skilled and friendly staff ... from the moment of arrival until completion of service the team was great. I would highly r More

by LMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Aug 13, 2019 -

Ettleson Buick GMC responded

Hello, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 10, 2019

Good experience. Would purchase this dealership again. Very accommodating, friendly and helpful staff. I did not feel pressured at any time. Whole process was very smooth and I love my new Caddy! More

by borne70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staff member who explained the car features. , Mike Foster
Aug 13, 2019 -

Ettleson Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

August 09, 2019

Just ok. My salesperson needs training. Told me I was approved for 0% (on a used car??) and it isn’t until I was in finance that I saw the actual rate of 6.5%! More

by FarstenMedlind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stacy Veteto
Aug 26, 2019 -

Ettleson Buick GMC responded

Our Sales Specialists do go through a rigorous training process; we're sorry that you were given the wrong information about the keys and the interest rate. We'll make sure that we address this further in the training process. If you'd like to discuss your concerns with our dealership further, our GSM, Frank Amadeo, would welcome your call. You can reach Frank at 708-579-5000 x158.Thank you for taking the time to let us know about your experience in the dealership.

August 07, 2019

Great Customer Service From Ettleson! I was extremely impressed with the support provided during the 2 day negotiations and I am happy to have met Joe, our salesman! I will definitely reco More

by tdc2620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Ettleson Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ettleson Buick GMC. We sincerely value your business and look forward to your next visit!

August 07, 2019

Paint sealer on my new Lacrosse Very helpful and courteous. Met my needs wonderfully. I have always been satisfied with the Sales and Service Departments at Ettleson whenever I have More

by Pkyros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don for my loaner car. , Randy Cronin
Aug 08, 2019 -

Ettleson Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ettleson Buick GMC. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 07, 2019

Ettleson Servicr Always complete service in a timely manner. Service techs are friendly and knowledgeable. I would never take my car anywhere else, techs listen to you More

by Boilerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony LaScola
Aug 08, 2019 -

Ettleson Buick GMC responded

Hi there, thank you for taking the time to leave a review for us at Ettleson Buick GMC. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ettleson Buick GMC!

August 07, 2019

Great experience Honest and friendly service , we were treated like royalty. I would recommend them highly. My next car will also be purchased from here.a great experi More

by piano teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Ettleson Buick GMC responded

Hello, thank you for the 5 star review. We are happy you were treated like royalty. We look forward to seeing you again.

August 07, 2019

Parts backorder still results in great service Ettleson staff was very helpful throughout a 5 week parts delay. The dealer provided a loaner car for the entire duration. The Service Manager Peter a More

by Jimb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter, Ed and Mike in service and parts.
Aug 09, 2019 -

Ettleson Buick GMC responded

Hello, thank you for the 5 star review. We love to thrive under tough conditions. We look forward to seeing you again.

August 07, 2019

Awsome Mike Schmidt is a rock star Service was great I will always ask for him when I go for service Gave a friend of mine his card More

by Mark
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Aug 09, 2019 -

Ettleson Buick GMC responded

Hello, thank you for the 5 star review. We are happy Mike gave you great service. We look forward to seeing you again.

August 07, 2019

Door handle It was wonderful and my car was washed and the loaner was clean plus my car was done in a timely manner I received the text when it was really More

by SNIFFERS51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Aug 09, 2019 -

Ettleson Buick GMC responded

Hello, thank you for the 5 star review. We are happy you enjoyed the car wash and loaner vehicle. We look forward to seeing you again.

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