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Ettleson Buick GMC

Hodgkins, IL

4.9
1,476 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,476 reviews

August 06, 2019

Fantastic My Service Consultant, Brian Greene was and always has been very knowledgeable and Accommodating to my service needs and I really appreciate that. I’ More

by DMATOOK26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Aug 07, 2019 -

Ettleson Buick GMC responded

Hi, thank you so much for the positive review! Brian will be happy to have been mentioned so positively. We sincerely value your business and look forward to your next visit!

August 06, 2019

All good Thanks for great service! Everything was completed as promised. I greatly appreciate the assistance and guidance I received when I brought my Buick En More

by LAURADUELM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Aug 07, 2019 -

Ettleson Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!

August 06, 2019

Brake Replacement I want to recognize Mike Schmidt for his excellent Customer Service. He provided me a service credit back in April due to an unpleasant experience in More

by KCHANTE22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aug 26, 2019 -

Ettleson Buick GMC responded

We agree that Mike Schmidt is an exemplary employee and are glad to hear that he was able to take care of you on your recent service visit. Our Service Manager, Peter Engel, appreciates your feedback, both good and bad. If you would like to reach out to Pete to discuss your experience further, please contact Pete at peterengel@ettleson.com at any time. We appreciate your time and consideration!

August 05, 2019

Poor sales department but very friendly porter I flew in from Michigan to purchase a used 2018 CTS-V and the car was delivered with a empty gas tank. I later was promised on two occasions that a gi More

by martyVan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas O'Malley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

Ettleson Buick GMC responded

Marty, thank you for taking the time to let us know that your gift card wasn't received. We will put it in tomorrow's mail.. Please reach out to me at klucas@ettleson.com if you have not received it within the next 10 days. We apologize for the delay and appreciate your business.

August 04, 2019

Good people doing good work Used car purchase...was made easy by safety check and additional new battery and windshield wipers This was communicated by Stacey who got me on my More

by Buick Durand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Used car manager, Stacy Veteto
Aug 06, 2019 -

Ettleson Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2019

Good service The service was good! I will come back. My parts were covered by the warranty. Anthony was very helpful with my service experience. Good place. More

by Gmcyukon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony LaScola
Aug 06, 2019 -

Ettleson Buick GMC responded

Hi, we are so happy to read such a great review about Ettleson Buick GMC! We hope you have a great day!

August 03, 2019

I'd buy from here again! They were flexible on the price. It could've stood to be a little more flexible considering that it was a broken taillight that I have to replace. The More

by KEYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Cieniuch, Rafael Esparza
Aug 06, 2019 -

Ettleson Buick GMC responded

Hello, thank you for taking the time to let us know about your experience! We understand that it's an important decision where to purchase your vehicle from, so we are grateful to have been chosen. If you need any further assistance, we are always happy to help!

August 03, 2019

The salesman what professional,knowledgeable and courteous I enjoyed working with the man who handled the closing. He was a gentleman karma well-informed and very courteous.He put me at ease and made me feel v More

by JIM@DIGITALFUELSOLUTIONS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young man that showed me how to use the instrument panel on the steering wheel , Rafael Esparza
Aug 06, 2019 -

Ettleson Buick GMC responded

Hello, thank you for sharing this positive feedback! It's great to hear that you have had such a positive experience with our team. We hope to see you in again soon!

August 02, 2019

Service visit after tow in Excellent response to my needs. Time frame was met. Constant updates. Very professional and courteous. Car was washed and promptly brought up to us at More

by mtkrystinak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Aug 02, 2019 -

Ettleson Buick GMC responded

Hello, thank you for the 5 star review. We always strive to be responsive of our guests needs. We look forward to seeing you again.

August 02, 2019

Professional and Prompt Brian listened to my car problems and once the problem was found. He order the part and I received a letter that my part was in. I called and made the More

by SPRINGER_ANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Aug 06, 2019 -

Ettleson Buick GMC responded

Thank you for leaving this rating and review. We will be sure to pass along your comments to the team to improve for the future. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.

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