
Ettleson Buick GMC
Hodgkins, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Fantastic My Service Consultant, Brian Greene was and always has been very knowledgeable and Accommodating to my service needs and I really appreciate that. I’ My Service Consultant, Brian Greene was and always has been very knowledgeable and Accommodating to my service needs and I really appreciate that. I’m keep informed at all times and Ettleson’s is the only place I would bring my vehicle for service. Also maybe next year, I’ll buy another car there because everyone is really very nice! More
All good Thanks for great service! Everything was completed as promised. I greatly appreciate the assistance and guidance I received when I brought my Buick En Thanks for great service! Everything was completed as promised. I greatly appreciate the assistance and guidance I received when I brought my Buick Enclave in for service. More
Brake Replacement I want to recognize Mike Schmidt for his excellent Customer Service. He provided me a service credit back in April due to an unpleasant experience in I want to recognize Mike Schmidt for his excellent Customer Service. He provided me a service credit back in April due to an unpleasant experience in regards to service on my radio. When it was time to use that credit on this past visit, he kept his word and allowed me to apply it to my brake repair. I was given some pushback from a Service Technician when I tried to use this credit, which was frustrating. My overall experience with Ettleson has not been the best but Mike Schmidt made the experience much better. More
Poor sales department but very friendly porter I flew in from Michigan to purchase a used 2018 CTS-V and the car was delivered with a empty gas tank. I later was promised on two occasions that a gi I flew in from Michigan to purchase a used 2018 CTS-V and the car was delivered with a empty gas tank. I later was promised on two occasions that a gift card would be sent out to make it right and the card never came. My salesman was slow to reply to request for information during the presales and after the sale. The only employee I can talk highly of is the young porter that picked my wife and I at the airport he was the friendliest of all the employees we encountered during our less than stellar sales experience at the dealership. Also the finance guy was on top of things when it came to speeding through the paperwork More
Good people doing good work Used car purchase...was made easy by safety check and additional new battery and windshield wipers This was communicated by Stacey who got me on my Used car purchase...was made easy by safety check and additional new battery and windshield wipers This was communicated by Stacey who got me on my way on one of the hottest days of the summer. More
Good service The service was good! I will come back. My parts were covered by the warranty. Anthony was very helpful with my service experience. Good place. The service was good! I will come back. My parts were covered by the warranty. Anthony was very helpful with my service experience. Good place. More
I'd buy from here again! They were flexible on the price. It could've stood to be a little more flexible considering that it was a broken taillight that I have to replace. The They were flexible on the price. It could've stood to be a little more flexible considering that it was a broken taillight that I have to replace. They were informative, kind, & friendly! I LOVE my Buck Enclave!!!! I'd definitely buy here again. More
The salesman what professional,knowledgeable and courteous I enjoyed working with the man who handled the closing. He was a gentleman karma well-informed and very courteous.He put me at ease and made me feel v I enjoyed working with the man who handled the closing. He was a gentleman karma well-informed and very courteous.He put me at ease and made me feel very comfortable. More
Service visit after tow in Excellent response to my needs. Time frame was met. Constant updates. Very professional and courteous. Car was washed and promptly brought up to us at Excellent response to my needs. Time frame was met. Constant updates. Very professional and courteous. Car was washed and promptly brought up to us at pick up time. Great porters and service writer. More
Professional and Prompt Brian listened to my car problems and once the problem was found. He order the part and I received a letter that my part was in. I called and made the Brian listened to my car problems and once the problem was found. He order the part and I received a letter that my part was in. I called and made the appointment. When I arrived Brian had a loaner car brought to me and my car was finished that day. I received a text that advised me. If I had 1 thing to change there would be telephone calls and messages left. More