
Ettleson Buick GMC
Hodgkins, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Paint sealer on my new Lacrosse Very helpful and courteous. Met my needs wonderfully. I have always been satisfied with the Sales and Service Departments at Ettleson whenever I have Very helpful and courteous. Met my needs wonderfully. I have always been satisfied with the Sales and Service Departments at Ettleson whenever I have been there. David Garza was our salesman and did a great job finding the right automobile for us. More
Ettleson Servicr Always complete service in a timely manner. Service techs are friendly and knowledgeable. I would never take my car anywhere else, techs listen to you Always complete service in a timely manner. Service techs are friendly and knowledgeable. I would never take my car anywhere else, techs listen to your problems and direct you to the right solutions. More
Great experience Honest and friendly service , we were treated like royalty. I would recommend them highly. My next car will also be purchased from here.a great experi Honest and friendly service , we were treated like royalty. I would recommend them highly. My next car will also be purchased from here.a great experience More
Parts backorder still results in great service Ettleson staff was very helpful throughout a 5 week parts delay. The dealer provided a loaner car for the entire duration. The Service Manager Peter a Ettleson staff was very helpful throughout a 5 week parts delay. The dealer provided a loaner car for the entire duration. The Service Manager Peter and the Parts Manager Ed updated me weekly on the status. When the part was shipped they called right away and told me when my car would be back in service. The team at Ettleson is great. I have been a customer for over 5 years and will continue being one. Good job under tough conditions beyond their control. More
Awsome Mike Schmidt is a rock star Service was great I will always ask for him when I go for service Gave a friend of mine his card Mike Schmidt is a rock star Service was great I will always ask for him when I go for service Gave a friend of mine his card More
Door handle It was wonderful and my car was washed and the loaner was clean plus my car was done in a timely manner I received the text when it was really It was wonderful and my car was washed and the loaner was clean plus my car was done in a timely manner I received the text when it was really More
Fantastic My Service Consultant, Brian Greene was and always has been very knowledgeable and Accommodating to my service needs and I really appreciate that. I’ My Service Consultant, Brian Greene was and always has been very knowledgeable and Accommodating to my service needs and I really appreciate that. I’m keep informed at all times and Ettleson’s is the only place I would bring my vehicle for service. Also maybe next year, I’ll buy another car there because everyone is really very nice! More
All good Thanks for great service! Everything was completed as promised. I greatly appreciate the assistance and guidance I received when I brought my Buick En Thanks for great service! Everything was completed as promised. I greatly appreciate the assistance and guidance I received when I brought my Buick Enclave in for service. More
Brake Replacement I want to recognize Mike Schmidt for his excellent Customer Service. He provided me a service credit back in April due to an unpleasant experience in I want to recognize Mike Schmidt for his excellent Customer Service. He provided me a service credit back in April due to an unpleasant experience in regards to service on my radio. When it was time to use that credit on this past visit, he kept his word and allowed me to apply it to my brake repair. I was given some pushback from a Service Technician when I tried to use this credit, which was frustrating. My overall experience with Ettleson has not been the best but Mike Schmidt made the experience much better. More
Poor sales department but very friendly porter I flew in from Michigan to purchase a used 2018 CTS-V and the car was delivered with a empty gas tank. I later was promised on two occasions that a gi I flew in from Michigan to purchase a used 2018 CTS-V and the car was delivered with a empty gas tank. I later was promised on two occasions that a gift card would be sent out to make it right and the card never came. My salesman was slow to reply to request for information during the presales and after the sale. The only employee I can talk highly of is the young porter that picked my wife and I at the airport he was the friendliest of all the employees we encountered during our less than stellar sales experience at the dealership. Also the finance guy was on top of things when it came to speeding through the paperwork More