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Ettleson Buick GMC

Hodgkins, IL

4.9
1,492 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,492 reviews

August 07, 2019

Paint sealer on my new Lacrosse Very helpful and courteous. Met my needs wonderfully. I have always been satisfied with the Sales and Service Departments at Ettleson whenever I have More

by Pkyros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don for my loaner car. , Randy Cronin
Aug 08, 2019 -

Ettleson Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ettleson Buick GMC. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 07, 2019

Ettleson Servicr Always complete service in a timely manner. Service techs are friendly and knowledgeable. I would never take my car anywhere else, techs listen to you More

by Boilerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony LaScola
Aug 08, 2019 -

Ettleson Buick GMC responded

Hi there, thank you for taking the time to leave a review for us at Ettleson Buick GMC. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ettleson Buick GMC!

August 07, 2019

Great experience Honest and friendly service , we were treated like royalty. I would recommend them highly. My next car will also be purchased from here.a great experi More

by piano teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Ettleson Buick GMC responded

Hello, thank you for the 5 star review. We are happy you were treated like royalty. We look forward to seeing you again.

August 07, 2019

Parts backorder still results in great service Ettleson staff was very helpful throughout a 5 week parts delay. The dealer provided a loaner car for the entire duration. The Service Manager Peter a More

by Jimb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter, Ed and Mike in service and parts.
Aug 09, 2019 -

Ettleson Buick GMC responded

Hello, thank you for the 5 star review. We love to thrive under tough conditions. We look forward to seeing you again.

August 07, 2019

Awsome Mike Schmidt is a rock star Service was great I will always ask for him when I go for service Gave a friend of mine his card More

by Mark
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Aug 09, 2019 -

Ettleson Buick GMC responded

Hello, thank you for the 5 star review. We are happy Mike gave you great service. We look forward to seeing you again.

August 07, 2019

Door handle It was wonderful and my car was washed and the loaner was clean plus my car was done in a timely manner I received the text when it was really More

by SNIFFERS51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Aug 09, 2019 -

Ettleson Buick GMC responded

Hello, thank you for the 5 star review. We are happy you enjoyed the car wash and loaner vehicle. We look forward to seeing you again.

August 06, 2019

Fantastic My Service Consultant, Brian Greene was and always has been very knowledgeable and Accommodating to my service needs and I really appreciate that. I’ More

by DMATOOK26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Aug 07, 2019 -

Ettleson Buick GMC responded

Hi, thank you so much for the positive review! Brian will be happy to have been mentioned so positively. We sincerely value your business and look forward to your next visit!

August 06, 2019

All good Thanks for great service! Everything was completed as promised. I greatly appreciate the assistance and guidance I received when I brought my Buick En More

by LAURADUELM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Aug 07, 2019 -

Ettleson Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!

August 06, 2019

Brake Replacement I want to recognize Mike Schmidt for his excellent Customer Service. He provided me a service credit back in April due to an unpleasant experience in More

by KCHANTE22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aug 26, 2019 -

Ettleson Buick GMC responded

We agree that Mike Schmidt is an exemplary employee and are glad to hear that he was able to take care of you on your recent service visit. Our Service Manager, Peter Engel, appreciates your feedback, both good and bad. If you would like to reach out to Pete to discuss your experience further, please contact Pete at peterengel@ettleson.com at any time. We appreciate your time and consideration!

August 05, 2019

Poor sales department but very friendly porter I flew in from Michigan to purchase a used 2018 CTS-V and the car was delivered with a empty gas tank. I later was promised on two occasions that a gi More

by martyVan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas O'Malley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

Ettleson Buick GMC responded

Marty, thank you for taking the time to let us know that your gift card wasn't received. We will put it in tomorrow's mail.. Please reach out to me at klucas@ettleson.com if you have not received it within the next 10 days. We apologize for the delay and appreciate your business.

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