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Ettleson Buick GMC

Hodgkins, IL

4.9
1,476 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,476 reviews

July 29, 2019

Regular CheckUp with oil, grease, etc The service was efficient, we waited only a short time, the car was checked over for all types of existing problems, results were excellent. We woul More

by BURTNELVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin
Jul 30, 2019 -

Ettleson Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Ettleson Buick GMC and we hope to see you again soon! Thank you again for leaving us this response!

July 28, 2019

Fix convertible top and a couple of other things Kevin was the mechanic and he came out and told me what was done and explained options He was very knowledgeable and a good guy Brian was a good gu More

by GLAZIKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jul 30, 2019 -

Ettleson Buick GMC responded

Hello, thanks for highlighting some of our staff who helped make this such a positive service experience. We sincerely value your business and look forward to your next visit! Take care!

July 28, 2019

Fabulous as usual. Paul and Mike are amazing. They are knowledgeable kind and professional. They kept me updated and oversaw another great service experience. Don go my More

by NPFARRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike parts manager Don loaner cars
Jul 30, 2019 -

Ettleson Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ettleson Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2019

Great Experience Brought car in for service. Texting feature made it easy to schedule appointment and reserve a loaner. Brian Greene was extremely helpful and kept me More

by Mdobek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jul 28, 2019 -

Ettleson Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 27, 2019

Great experience Excellent service & consideration from all the people we worked with. This is our 2nd time purchasing from here & will return ,& recommend to frie More

by Lana
Recommend Dealer
Yes
Employees Worked With
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Jul 30, 2019 -

Ettleson Buick GMC responded

Hello, we're glad to hear about your great experience! We sincerely value your business and look forward to your next visit to Ettleson Buick GMC. Take care!

July 27, 2019

Very satisfied Great people over there! I would recommend them to anyone. Great service! Thanks for everything keep up the good work. Thanks again see you next time! More

by AMANDAHARDAWAY45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony LaScola
Jul 30, 2019 -

Ettleson Buick GMC responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive service experience. Have a great day!

July 26, 2019

Service oil change My oil Chang turned into a repair. The repair was explained to me with all of the costs. I was offered a ride home, which I accepted and the driver An More

by Auntdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Klupshas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
Jul 28, 2019 -

Ettleson Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with our service team! We are happy it was a good visit from start to finish. We hope you have a great day and we'll see you next time!

July 26, 2019

Still waiting When I called for my appointment I told the woman I would need a loaner as I had to go to work. When I arrived to my 9am appt., I advised Brian the sa More

by SPRINGER_ANGEL
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Brian Greene
Aug 09, 2019 -

Ettleson Buick GMC responded

Thank you for letting us know that you had an issue in our service drive. I hope this issue has since been resolved but if not, please reach out to our Service Manager, Peter Engel, in regards to the part that you're waiting for. He can be reached at 708-579-5000 and will be happy to help you.

Aug 13, 2019 -

Ettleson Buick GMC responded

Thank you for letting us know that you had an issue in our service drive. I hope this issue has since been resolved but if not, please reach out to our Service Manager, Peter Engel, in regards to the part that you're waiting for. He can be reached at 708-579-5000 and will be happy to help you.

July 26, 2019

Anthony there at Ettleson He did some digging until he came up with a solution to my problem he checked GM and ETTLESON CONCERNING THE PART AND GOT ME A DEAL. And washed my car More

by LUKEBBOONE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony LaScola
Jul 28, 2019 -

Ettleson Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 26, 2019

Completely satisfied with work done. After having my vehicle looked at by multiple dealers the noises kept happening. The technicians here found the problem and solved it. Highly recommen More

by NOEMARTINEZ1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony LaScola
Jul 28, 2019 -

Ettleson Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Ettleson Buick GMC and we hope to see you again soon!

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