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Ettleson Buick GMC

Hodgkins, IL

4.9
1,477 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,477 reviews

June 15, 2019

Excellent! No nonsense experience. Got a great vehicle at a good price. Tom was helpful and communicative. Everything was as expected, which I appreciated since More

by Dave P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Ettleson Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

June 14, 2019

Good experience purchasing a vehicle at this dealership. Mike was great to work with, no pressure and a good feeling of be honest and getting us the best deal in what we were looking for in a vehicle. When w More

by TERRIS1018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Foster, Maris Munguia
Jun 15, 2019 -

Ettleson Buick GMC responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Mike. We hope to see you soon!

June 14, 2019

Great service Great patient service and sales team was willing to hear what I had say without being pushy. Overall great experience and very reasonable pricing comp More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Evans
Jun 19, 2019 -

Ettleson Buick GMC responded

Hello, we are glad to hear your overall experience was great. Thank you again for choosing Ettleson Buick GMC and we hope to see you again. Take care!

June 14, 2019

You guys are the best The loaner thing makes my life easier you guys are great i appreciate everything I’m literally typing to fill up the word amount needed😂 More

by BHILL6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Calmeyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Ahonen, Karen Lucas, David Evans, Mike Foster, Rafael Esparza
Jun 19, 2019 -

Ettleson Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

June 14, 2019

Ettleson Service They made an appt for me as soon as part arrived. I was in & out of service in abt an hour. Then they even washed tnn e car for me! More

by CCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony & Randy, service coordinators & Mike, service dispatcher.
Jun 19, 2019 -

Ettleson Buick GMC responded

Hi, it's great to hear that we could get you in and out within a timely manner. We hope to be of service to you again in the future. Best wishes, Ettleson Buick GMC

June 13, 2019

Excellent service from Briana Greene The service and attention I received from Brian Greene has been the best Service that I received from any Cadillac personnel in the 7 years that I More

by JHSARDGON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jun 15, 2019 -

Ettleson Buick GMC responded

We're so glad that Brian was able to go above and beyond your expectations during your visit! We look forward to helping again in the future. Take care!

June 13, 2019

It was very smooth and they did what they said they would. They made it very easy for me. Brian Greene was great basically told me what was going on every step of the way. And Don Calarco was great as well, it More

by TSPAC527!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Lucas, Brian Greene
Jun 15, 2019 -

Ettleson Buick GMC responded

Hi, thank you for your positive review about Brian and Don! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 13, 2019

Nothing was done to my satisfaction Took 9 days to replace a strip around my sunroof and find a leak. Parts were left on my front seat I had to ask where the belong and then wait again f More

by KATHYF007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know.
Jun 29, 2019 -

Ettleson Buick GMC responded

Hi Kathy, We apologize for the issues that made your service visit unacceptable. I know that your Service Manager reached out to you to see if there was something we could do to turn this around. Our Service Manager, Peter Engel, and our BDC Manager, Karen Lucas, are available at 708-215-7315,if you'd like to discuss this matter further. We strive for complete customer satisfaction and it's disappointing to hear that we didn't meet this for you. Thank you for your feedback.

June 13, 2019

I never doubt that the work will be done well. I have been dealing with Randy Cronin for 19 years. Always satisfied. Very Professional and knowledgeable. I would have no problem referring Ettleso More

by SSOLEGNA
Recommend Dealer
Yes
Employees Worked With
Randy Cronin and Andy the driver
Jun 15, 2019 -

Ettleson Buick GMC responded

Hi there, we appreciate your positive comments about Randy at Ettleson Buick GMC! Thanks again for the recommendation, and have an amazing day!

June 13, 2019

Nice helpful knowledgeable people to deal with . A pleasant friendly no pressure buying experience. Mike Foster made me feel comfortable that I was making the right purchase. Chuck Ahonen was helpf More

by JohnB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Ahonen, Mike Foster
Jun 15, 2019 -

Ettleson Buick GMC responded

We want all our clients to have a comfortable and stress-free experience with us! Thanks for taking the time to leave a review on Mike and Chuck, we hope you have a great day!

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