Ettleson Buick GMC

Regular maintenance. Presented an issue with rain sensor. Said it could not be duplicated and working as designed. Recreated the problem the moment I drove it off the lo Presented an issue with rain sensor. Said it could not be duplicated and working as designed. Recreated the problem the moment I drove it off the lot. More

Great service Brian was great! Kept me informed and gave me all my options. Mechanic even found something else wrong that I was not even aware of. That saved me a f Brian was great! Kept me informed and gave me all my options. Mechanic even found something else wrong that I was not even aware of. That saved me a future headache. More

Great work on time Always get a quick response to a service call. Job always done on a timely basis. The free loaner car is a super bonus. That’s why I keep coming back. Always get a quick response to a service call. Job always done on a timely basis. The free loaner car is a super bonus. That’s why I keep coming back. More

Excellent Ettelson, is the best and most comprehensive dealership I have ever dealt with! I have least seven vehicles from them and have been more satisfied ev Ettelson, is the best and most comprehensive dealership I have ever dealt with! I have least seven vehicles from them and have been more satisfied every time I have gone in to this dealership! More

Undercarriage rattle--broken brake cover Under carriage rattle in front L wheel, sound. Increases with speed. Leaking shock. Some power train work. Some work my own cost. Ripped bumper extend Under carriage rattle in front L wheel, sound. Increases with speed. Leaking shock. Some power train work. Some work my own cost. Ripped bumper extender. More

2013 ford edge Salesman was great and super nice. I understand that you don't put gas in used vehicles for customers however I drove over an hour to get there to bu Salesman was great and super nice. I understand that you don't put gas in used vehicles for customers however I drove over an hour to get there to buy the truck and I had to stop on my way home to get gas. The passenger mirror cover is missing off of the truck it's been about 3 to 4 weeks and I still haven't received the replacement. Neither key fob works which I wasn't aware when I bought the truck. I've called Ford headquarters I've gone to a Ford dealership and no one can seem to fix it. I even asked the salesman to call the customer who owns the vehicle before me to see if they worked and they said no not in over a year. I don't feel as though I should be the one doing all the legwork to get working key fobs. It's extremely frustrating and an inconvenience that I don't have any working key fobs. A little disappointed in the entire situation. More

Tom is outstanding. I was able to turn in my lease and drive off with a new car all within a few hours, where can you find this. I was able to turn in my lease and drive off with a new car all within a few hours, where can you find this. More

Great job guys love my new car 🚗 My husband and I had a very good experience with Michael and Louis we love our car and yes I will come back if I have to buy Another car this is my t My husband and I had a very good experience with Michael and Louis we love our car and yes I will come back if I have to buy Another car this is my third time buying for your dealership. Thank you ! More

Other than a lighter wallet, they delivered Considering that it is a Cadillac, in my opinion nothing should need major repair before 100,000 miles....unfortunately not the case even though this Considering that it is a Cadillac, in my opinion nothing should need major repair before 100,000 miles....unfortunately not the case even though this DTS has less than 70,000 miles However, that being said, I am still happy with it More

Problem not resolved A/C out. Replaced condenser. Next day not working again. Offered valet service Thursday. Appreciated but wish they got it right originally I live in A/C out. Replaced condenser. Next day not working again. Offered valet service Thursday. Appreciated but wish they got it right originally I live in Orland Park. Commute to Hodgkins with bad result very disappointing More