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Ettleson Buick GMC

Hodgkins, IL

4.9
1,477 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,477 reviews

June 05, 2019

New purchase Michael was fantastic, and our experience was very good. We will definitely be repeat customers. Every question was answered professionally by a very More

by TJ Heatherly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Calmeyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2019 -

Ettleson Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further needs or questions, please give us a call. We're always happy to help!

June 05, 2019

Horrible I had my car there for For front brakes on May 31st I take it home and the next day car will not start So it was the battery I needed and a ne More

by MSZALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Greene
Jun 20, 2019 -

Ettleson Buick GMC responded

Hello, our customers mean a great deal to us so we are disappointed to hear you did not receive the quality service you deserve. We would appreciate the opportunity to address the concerns you brought up and work with you to resolve this situation. Please contact our Service Manager, Peter Engel, at (708) 579-5000 X:150 at your convenience and we'll do our best to make this right. We hope to hear from you soon.

June 05, 2019

Excellent car buying experience from start to finish! We went to Ettleson in hopes of getting out of our leased vehicle. Rafael, our salesman, was phenomenal in addressing all of our concerns and meeting More

by kaylinrae1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan , Rafael Esparza
Jun 13, 2019 -

Ettleson Buick GMC responded

Hello, thank you for sharing your positive experience! We understand that it's an important decision where you purchase your vehicle from, and are so grateful to have been chosen! If you have any questions about your new car, please do not hesitate to give us a call, we're always happy to help. Take care!

June 05, 2019

Excellent Customer Service I just purchased a CPO Cadillac CT6 from this dealership. Tom quickly attended to our needs and provided a hassle-free buying experience. Great serv More

by DadsCaddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2019 -

Ettleson Buick GMC responded

Hello, thanks for the fantastic feedback about Tom! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs!

June 05, 2019

Great service I received great service on my wife’s car. It was prompt and the cost was reasonable. Randy Cronin was attentive and helpful. He got me in and out qui More

by RKOLEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin
Jun 13, 2019 -

Ettleson Buick GMC responded

Hello, thank you for sharing your positive experience with Randy and our team! We're so pleased to hear that everything was completed quickly and to your satisfaction. We hope that you have a great day!

June 05, 2019

Great Experience Went there not sure what I was looking for. Talked with Tom O’Malley and he took his time going through different vehicles and ways to finance until w More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2019 -

Ettleson Buick GMC responded

Hi there, we are pleased to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

June 02, 2019

Excellent service I brought my car in because of a sound coming from the right front. The tech found what was causing the sound and also something more serious. Randy C More

by PMFRESKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin
Jun 12, 2019 -

Ettleson Buick GMC responded

Thank you for choosing our dealership as your first choice for all your automotive needs! We hope to see you soon. Take care!

June 02, 2019

Review Unexpected visit to remove nail/screw from tire. Car had not lost any air in the tire but was an untenable situation. Tony was courteous, efficient an More

by JLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 12, 2019 -

Ettleson Buick GMC responded

We’re glad you found our staff to be so courteous and efficient . We are here to support you through your service every time. Have a great day!

June 01, 2019

Satisfaction The total operation seemed very efficient. I was greeted like my business was appreciated and felt the same when the service was completed. The people More

by Bobrun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jun 07, 2019 -

Ettleson Buick GMC responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 01, 2019

Anthony is the best...always a joy to deal with! Ettleson is my dealer .. Anthony Is a shining star.. Pete is terrific, Mike always make sure my car gets done on time.. thank you all! More

by AJLRACING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Calmeyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Lucas, David Evans, Mike Foster, Maris Munguia
Jun 12, 2019 -

Ettleson Buick GMC responded

We pride ourselves in offering quality service in a timely manner. We appreciate your feedback and look forward to servicing you in the future.

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