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Ettleson Buick GMC
Hodgkins, IL
1,492 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,492 reviews
June 11, 2019
It was good. But, when I left I noticed my radio didn't work If the service manager could have told me what button to push. I would have been 100% happy. I called there twice. He said a delivery specialist had t If the service manager could have told me what button to push. I would have been 100% happy. I called there twice. He said a delivery specialist had to help me. But, he never called me back. Thank God I figured it out myself.. More
by Toni123
Verified Customer
June 10, 2019
Good customer service Knowledgeable, friendly and great place to visit. Had been going before and want to keep coming back. Easy location to get to and workable hours. Knowledgeable, friendly and great place to visit. Had been going before and want to keep coming back. Easy location to get to and workable hours. More
by KKD4533
Employees Worked With
June 10, 2019
David Garza is the man to see! David helped me purchase my new XT5. He was friendly, helpful, understanding and obviously working for ME. I am delighted with my purchase. Thanks, Da David helped me purchase my new XT5. He was friendly, helpful, understanding and obviously working for ME. I am delighted with my purchase. Thanks, David! More
by SandyMac
Employees Worked With
June 09, 2019
Fantastic job Insurance was delayed. The guys gave me a loaner until the claim was settled. Brian and Paul were very patient throughout.Thank you for all of your he Insurance was delayed. The guys gave me a loaner until the claim was settled. Brian and Paul were very patient throughout.Thank you for all of your help! More
by Mggrace6$
Employees Worked With
Paul , Brian Greene
June 08, 2019
Wonderful r experience John was great to work with. Found what I was looking for with a good price! Was very Patient with us since we dragged on her our loan due to Credit U John was great to work with. Found what I was looking for with a good price! Was very Patient with us since we dragged on her our loan due to Credit Union. Kept good communication and overall an awesome salesman More
by Ginacc87
Employees Worked With
John Krystinak
June 07, 2019
Regular maintenance. Presented an issue with rain sensor. Said it could not be duplicated and working as designed. Recreated the problem the moment I drove it off the lo Presented an issue with rain sensor. Said it could not be duplicated and working as designed. Recreated the problem the moment I drove it off the lot. More
by Clabuhn
Employees Worked With
Karen Lucas, Brian Greene
June 07, 2019
Great service Brian was great! Kept me informed and gave me all my options. Mechanic even found something else wrong that I was not even aware of. That saved me a f Brian was great! Kept me informed and gave me all my options. Mechanic even found something else wrong that I was not even aware of. That saved me a future headache. More
by MariG
Employees Worked With
Brian Greene
June 06, 2019
Great work on time Always get a quick response to a service call. Job always done on a timely basis. The free loaner car is a super bonus. That’s why I keep coming back. Always get a quick response to a service call. Job always done on a timely basis. The free loaner car is a super bonus. That’s why I keep coming back. More
by auntpaddy
June 06, 2019
Excellent Ettelson, is the best and most comprehensive dealership I have ever dealt with! I have least seven vehicles from them and have been more satisfied ev Ettelson, is the best and most comprehensive dealership I have ever dealt with! I have least seven vehicles from them and have been more satisfied every time I have gone in to this dealership! More
by bemonaco
June 06, 2019
Undercarriage rattle--broken brake cover Under carriage rattle in front L wheel, sound. Increases with speed. Leaking shock. Some power train work. Some work my own cost. Ripped bumper extend Under carriage rattle in front L wheel, sound. Increases with speed. Leaking shock. Some power train work. Some work my own cost. Ripped bumper extender. More
by Jamin
Employees Worked With
Paul klaupsas Bob porter, Kevin tech
