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Ettleson Buick GMC
Hodgkins, IL
1,477 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,477 reviews
June 01, 2019
New Car Great experience returning leased car & getting new one. Joe has handled 6 cars for me...all well done. He is patient & knows his products & what I li Great experience returning leased car & getting new one. Joe has handled 6 cars for me...all well done. He is patient & knows his products & what I like. More
by CCar
Verified Customer
June 01, 2019
Great customer service! Mike Foster was an absolute professional. I have never purchased a vehicle, in such a short period of time. He helped me even after the purchase. Mike Foster was an absolute professional. I have never purchased a vehicle, in such a short period of time. He helped me even after the purchase. More
by tburczyk79
Employees Worked With
Mike Foster
June 01, 2019
Never follow through or respond They never followed through on promises. Have texted and called. No response to my text and voicemails. Terrible customer service and follow up. Very They never followed through on promises. Have texted and called. No response to my text and voicemails. Terrible customer service and follow up. Very unprofessional More
by MATTJACOBSON62
Employees Worked With
June 01, 2019
Good day Brian from service was awesome helped me get through the whole process and assured me a thorough job and happy to say it was, will continue to take al Brian from service was awesome helped me get through the whole process and assured me a thorough job and happy to say it was, will continue to take all my vehicles to them. More
by AHUMPHREY9911
Employees Worked With
Brian Greene
June 01, 2019
An awesome experience Great dealership.Everybody was so friendly and helpful .We finally found what we were looking for at the price we wanted to pay. Thank you Tom O’Malle Great dealership.Everybody was so friendly and helpful .We finally found what we were looking for at the price we wanted to pay. Thank you Tom O’Malley for all your help .You are so p rofessional in what you do.Will be sending friends your way. More
by dapuched
Employees Worked With
June 01, 2019
My experience I had a very good service when I was at the dealership. Because they where very friendly and the car looked very good. And I am haply with my purchase I had a very good service when I was at the dealership. Because they where very friendly and the car looked very good. And I am haply with my purchase. More
by noelmerino34
Employees Worked With
David Evans
May 31, 2019
great work and quick Brought vehicle in for a check engine light. Brian and Pete in service were great and helped get everything taken care of. Even though there was an is Brought vehicle in for a check engine light. Brian and Pete in service were great and helped get everything taken care of. Even though there was an issue securing the parts we needed right away, everything was still done quickly. Thanks guys! More
by MRICHARDSON7
Employees Worked With
Pete, Brian Greene
May 29, 2019
dependable Great dependable service in a minimal amount of time! Appointment was scheduled at a convenient time. Appreciate comfortable waiting area with the ame Great dependable service in a minimal amount of time! Appointment was scheduled at a convenient time. Appreciate comfortable waiting area with the amenities that are provided to customers. More
by AMBRSE
Employees Worked With
Randy
May 27, 2019
Car is not working I bought a GMC Terrain on May 6, 2019, and the engine light turned on and the car keeps turning off when in a complete stop, in less than a month, I t I bought a GMC Terrain on May 6, 2019, and the engine light turned on and the car keeps turning off when in a complete stop, in less than a month, I took it in for maintenance and the said everything is okay they took the engine lite off and as soon as I left the service center my truck continue turning off again, I went into the dealer on May 25, 2019. The car engine lite turned on again today May 27, 2018, car is no good! Their is a noise under the truck that moves like if something is loose underneath it makes like a rattle noise I canot believe this type of car dealer sells cars that are not good. It seems like they did not check if this vehicle was in good condition before being sold! am very upset about this situation and with the dealer! More
by bvaldovinos81
Employees Worked With
May 26, 2019
Great service The Service Department At Eddleson’s is the best! The Service employees are friendly, professional, and honest. No hassles or excuses. The work was d The Service Department At Eddleson’s is the best! The Service employees are friendly, professional, and honest. No hassles or excuses. The work was done as promised and my car came back spotless and properly repaired. I will return to Eddleson’s for any future repairs that might be needed. More
by Globalinc50
Employees Worked With
Big Paul, Brian Greene
