Ettleson Buick GMC

2013 ford edge Salesman was great and super nice. I understand that you don't put gas in used vehicles for customers however I drove over an hour to get there to bu Salesman was great and super nice. I understand that you don't put gas in used vehicles for customers however I drove over an hour to get there to buy the truck and I had to stop on my way home to get gas. The passenger mirror cover is missing off of the truck it's been about 3 to 4 weeks and I still haven't received the replacement. Neither key fob works which I wasn't aware when I bought the truck. I've called Ford headquarters I've gone to a Ford dealership and no one can seem to fix it. I even asked the salesman to call the customer who owns the vehicle before me to see if they worked and they said no not in over a year. I don't feel as though I should be the one doing all the legwork to get working key fobs. It's extremely frustrating and an inconvenience that I don't have any working key fobs. A little disappointed in the entire situation. More

Tom is outstanding. I was able to turn in my lease and drive off with a new car all within a few hours, where can you find this. I was able to turn in my lease and drive off with a new car all within a few hours, where can you find this. More

Great job guys love my new car 🚗 My husband and I had a very good experience with Michael and Louis we love our car and yes I will come back if I have to buy Another car this is my t My husband and I had a very good experience with Michael and Louis we love our car and yes I will come back if I have to buy Another car this is my third time buying for your dealership. Thank you ! More

Other than a lighter wallet, they delivered Considering that it is a Cadillac, in my opinion nothing should need major repair before 100,000 miles....unfortunately not the case even though this Considering that it is a Cadillac, in my opinion nothing should need major repair before 100,000 miles....unfortunately not the case even though this DTS has less than 70,000 miles However, that being said, I am still happy with it More

Problem not resolved A/C out. Replaced condenser. Next day not working again. Offered valet service Thursday. Appreciated but wish they got it right originally I live in A/C out. Replaced condenser. Next day not working again. Offered valet service Thursday. Appreciated but wish they got it right originally I live in Orland Park. Commute to Hodgkins with bad result very disappointing More

New purchase Michael was fantastic, and our experience was very good. We will definitely be repeat customers. Every question was answered professionally by a very Michael was fantastic, and our experience was very good. We will definitely be repeat customers. Every question was answered professionally by a very friendly staff. More

Horrible I had my car there for For front brakes on May 31st I take it home and the next day car will not start So it was the battery I needed and a ne I had my car there for For front brakes on May 31st I take it home and the next day car will not start So it was the battery I needed and a new cable to the battery . How could they let me leave with a bad battery? Then they do not even the air in my tires as I asked . The tires were 37, 36 , 27 and 31 . Pounds Very unhappy as they truly do not care about Me as a customer More

Excellent car buying experience from start to finish! We went to Ettleson in hopes of getting out of our leased vehicle. Rafael, our salesman, was phenomenal in addressing all of our concerns and meeting We went to Ettleson in hopes of getting out of our leased vehicle. Rafael, our salesman, was phenomenal in addressing all of our concerns and meeting all of our needs in helping us achieve a positive car buying experience. We’ll definitely be visiting Ettleson in the future when buying another vehicle. More

Excellent Customer Service I just purchased a CPO Cadillac CT6 from this dealership. Tom quickly attended to our needs and provided a hassle-free buying experience. Great serv I just purchased a CPO Cadillac CT6 from this dealership. Tom quickly attended to our needs and provided a hassle-free buying experience. Great service! More

Great service I received great service on my wife’s car. It was prompt and the cost was reasonable. Randy Cronin was attentive and helpful. He got me in and out qui I received great service on my wife’s car. It was prompt and the cost was reasonable. Randy Cronin was attentive and helpful. He got me in and out quickly. More