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Ettleson Buick GMC

Hodgkins, IL

4.9
1,493 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,493 reviews

June 05, 2019

Great service I received great service on my wife’s car. It was prompt and the cost was reasonable. Randy Cronin was attentive and helpful. He got me in and out qui More

by RKOLEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin
Jun 13, 2019 -

Ettleson Buick GMC responded

Hello, thank you for sharing your positive experience with Randy and our team! We're so pleased to hear that everything was completed quickly and to your satisfaction. We hope that you have a great day!

June 05, 2019

Great Experience Went there not sure what I was looking for. Talked with Tom O’Malley and he took his time going through different vehicles and ways to finance until w More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2019 -

Ettleson Buick GMC responded

Hi there, we are pleased to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

June 02, 2019

Excellent service I brought my car in because of a sound coming from the right front. The tech found what was causing the sound and also something more serious. Randy C More

by PMFRESKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin
Jun 12, 2019 -

Ettleson Buick GMC responded

Thank you for choosing our dealership as your first choice for all your automotive needs! We hope to see you soon. Take care!

June 02, 2019

Review Unexpected visit to remove nail/screw from tire. Car had not lost any air in the tire but was an untenable situation. Tony was courteous, efficient an More

by JLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 12, 2019 -

Ettleson Buick GMC responded

We’re glad you found our staff to be so courteous and efficient . We are here to support you through your service every time. Have a great day!

June 01, 2019

Satisfaction The total operation seemed very efficient. I was greeted like my business was appreciated and felt the same when the service was completed. The people More

by Bobrun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jun 07, 2019 -

Ettleson Buick GMC responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 01, 2019

Anthony is the best...always a joy to deal with! Ettleson is my dealer .. Anthony Is a shining star.. Pete is terrific, Mike always make sure my car gets done on time.. thank you all! More

by AJLRACING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Calmeyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Lucas, David Evans, Mike Foster, Maris Munguia
Jun 12, 2019 -

Ettleson Buick GMC responded

We pride ourselves in offering quality service in a timely manner. We appreciate your feedback and look forward to servicing you in the future.

June 01, 2019

New Car Great experience returning leased car & getting new one. Joe has handled 6 cars for me...all well done. He is patient & knows his products & what I li More

by CCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2019 -

Ettleson Buick GMC responded

Hi, we are so glad to hear that Joe has earned your trust and business over time. We will continue to strive to provide you with the best possible experience every time you stop by. We look forward to seeing you again soon. Take care!

June 01, 2019

Great customer service! Mike Foster was an absolute professional. I have never purchased a vehicle, in such a short period of time. He helped me even after the purchase. More

by tburczyk79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Foster
Jun 07, 2019 -

Ettleson Buick GMC responded

Hi, we are very happy Mike and our team could provide you with a positive buying experience! If there's anything further we can do for you, we are happy to help! We look forward to your next visit. Safe travels!

June 01, 2019

Never follow through or respond They never followed through on promises. Have texted and called. No response to my text and voicemails. Terrible customer service and follow up. Very More

by MATTJACOBSON62
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Thomas O'Malley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Ettleson Buick GMC responded

We are sorry to hear that you were unhappy with our follow up. We'd like to hear about your issues and see if we can help find a resolution. Please contact our GM. Frank Amadeo, at 708-579-5000 x123, at your convenience. We appreciate your feedback and time.

June 01, 2019

Good day Brian from service was awesome helped me get through the whole process and assured me a thorough job and happy to say it was, will continue to take al More

by AHUMPHREY9911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jun 12, 2019 -

Ettleson Buick GMC responded

Thanks for the review! We're glad to hear that you are happy with the service we provided. Have a nice day!

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