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Ettleson Buick GMC
Hodgkins, IL
1,530 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,530 reviews
June 10, 2019
Good customer service Knowledgeable, friendly and great place to visit. Had been going before and want to keep coming back. Easy location to get to and workable hours. Knowledgeable, friendly and great place to visit. Had been going before and want to keep coming back. Easy location to get to and workable hours. More
by KKD4533
Verified CustomerEmployees Worked With
June 09, 2019
Fantastic job Insurance was delayed. The guys gave me a loaner until the claim was settled. Brian and Paul were very patient throughout.Thank you for all of your he Insurance was delayed. The guys gave me a loaner until the claim was settled. Brian and Paul were very patient throughout.Thank you for all of your help! More
by Mggrace6$
Employees Worked With
Paul , Brian Greene
June 08, 2019
Wonderful r experience John was great to work with. Found what I was looking for with a good price! Was very Patient with us since we dragged on her our loan due to Credit U John was great to work with. Found what I was looking for with a good price! Was very Patient with us since we dragged on her our loan due to Credit Union. Kept good communication and overall an awesome salesman More
by Ginacc87
Employees Worked With
John Krystinak
June 07, 2019
Regular maintenance. Presented an issue with rain sensor. Said it could not be duplicated and working as designed. Recreated the problem the moment I drove it off the lo Presented an issue with rain sensor. Said it could not be duplicated and working as designed. Recreated the problem the moment I drove it off the lot. More
by Clabuhn
Employees Worked With
Karen Lucas, Brian Greene
June 07, 2019
Great service Brian was great! Kept me informed and gave me all my options. Mechanic even found something else wrong that I was not even aware of. That saved me a f Brian was great! Kept me informed and gave me all my options. Mechanic even found something else wrong that I was not even aware of. That saved me a future headache. More
by MariG
Employees Worked With
Brian Greene
June 06, 2019
Great work on time Always get a quick response to a service call. Job always done on a timely basis. The free loaner car is a super bonus. That’s why I keep coming back. Always get a quick response to a service call. Job always done on a timely basis. The free loaner car is a super bonus. That’s why I keep coming back. More
by auntpaddy
June 06, 2019
Excellent Ettelson, is the best and most comprehensive dealership I have ever dealt with! I have least seven vehicles from them and have been more satisfied ev Ettelson, is the best and most comprehensive dealership I have ever dealt with! I have least seven vehicles from them and have been more satisfied every time I have gone in to this dealership! More
by bemonaco
June 06, 2019
Undercarriage rattle--broken brake cover Under carriage rattle in front L wheel, sound. Increases with speed. Leaking shock. Some power train work. Some work my own cost. Ripped bumper extend Under carriage rattle in front L wheel, sound. Increases with speed. Leaking shock. Some power train work. Some work my own cost. Ripped bumper extender. More
by Jamin
Employees Worked With
Paul klaupsas Bob porter, Kevin tech
June 06, 2019
2013 ford edge Salesman was great and super nice. I understand that you don't put gas in used vehicles for customers however I drove over an hour to get there to bu Salesman was great and super nice. I understand that you don't put gas in used vehicles for customers however I drove over an hour to get there to buy the truck and I had to stop on my way home to get gas. The passenger mirror cover is missing off of the truck it's been about 3 to 4 weeks and I still haven't received the replacement. Neither key fob works which I wasn't aware when I bought the truck. I've called Ford headquarters I've gone to a Ford dealership and no one can seem to fix it. I even asked the salesman to call the customer who owns the vehicle before me to see if they worked and they said no not in over a year. I don't feel as though I should be the one doing all the legwork to get working key fobs. It's extremely frustrating and an inconvenience that I don't have any working key fobs. A little disappointed in the entire situation. More
by Pam D
Employees Worked With
June 06, 2019
Great job guys love my new car 🚗 My husband and I had a very good experience with Michael and Louis we love our car and yes I will come back if I have to buy Another car this is my t My husband and I had a very good experience with Michael and Louis we love our car and yes I will come back if I have to buy Another car this is my third time buying for your dealership. Thank you ! More
by BRENDASTAR56
