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Ettleson Buick GMC

Hodgkins, IL

4.9
1,493 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,493 reviews

May 18, 2019

Randy Cronin Randy makes my visit to Ettleson a pleasant experience for these reasons; he is friendly, competent & courteous. He answers my questions & offers sugg More

by Car lady 2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krystinak
May 21, 2019 -

Ettleson Buick GMC responded

Hello, we're so happy to hear that Randy makes your visit to Ettleson Buick GMC a positive one! We appreciate your repeat business and look forward to seeing you again soon. Have a great day!

May 18, 2019

Great experience Keith was great and we spread the word as much as we can for him to friends and family in the market . Top notch and does not waste your time More

by S.SPIBEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Ettleson Buick GMC responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

May 17, 2019

Really did not get the Encore I wanted! My salesman. first complained that my incentives was worse than doing surgery. Called at night three times before closing, there was never enough tim More

by snahni
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Kendall
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Ettleson Buick GMC responded

Thank you for taking the time to voice your concerns re: your experience here. First, we apologize that you felt rushed when you were here and were unhappy with your Sales Specialist. Second, we have two delivery specialists who would be more than happy to have you schedule an appointment with them to go over the Encore's features and technology at your convenience. Please call 708-579-5000 and either ask to speak to our GM. Frank Amadeo, or to schedule a time to go over the features on your vehicle with our Delivery Specialists, Maris or Luis. We appreciate your business and hope that once you are more comfortable and knowledgeable about all the terrific features your Encore has that you will be much happier with your purchase.

May 17, 2019

Great salesperson. Good value. Great salesperson. Good value. Attractive dealership. Subsequent service visit was also good. Thanks to Ettleson for a great car buying experien More

by Ginnyharris412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maris Munguia
May 21, 2019 -

Ettleson Buick GMC responded

Hello, we're happy to hear that our staff was able to provide you with a positive car buying experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 17, 2019

Service Brought my Terrain in for service and was very happy with the speed and quality of the work. I was even able to use my Gm rewards points for part of More

by PGNBEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
May 21, 2019 -

Ettleson Buick GMC responded

Hello, thanks for your positive review! It is great to hear everything was done quickly and to your satisfaction. We look forward to your next visit! Take care!

May 16, 2019

Oil change Came in for oil change at 10:00am service was done before 11:00 good service would recommend. 5 star rate car was washed perfectly More

by sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
May 17, 2019 -

Ettleson Buick GMC responded

Hello, we're glad we could assist with your oil change! We're always happy to be of service to you if anything else comes up. Thank you, and have a great day!

May 15, 2019

Poor communication Lack of call backs from your service department. Very poor communication. There is no reason I have to call to find out the status of my car repair. More

by TC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Anthony
May 17, 2019 -

Ettleson Buick GMC responded

I apologize that the communication from our Service Department was less than excellent. We want to make your Service visit as smooth and convenient as possible. We apologize for any inconvenience and appreciate your taking the time to provide feedback. If there is anything further you'd like to discuss, please contact our Service Manager, Pete Engel at 708-579-5000 x 150 or at peterengel@ettleson.com. Thank you for your time and consideration.

May 12, 2019

Great experience My oil change was done quick very happy with the service.the dealership looked clean and everyone was very helpful.very happy with their service depar More

by DCOLLAR24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
May 14, 2019 -

Ettleson Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2019

great service! As always great customer service and service on my Escalade the recall was fixed the first time and in a timely manner. Made a appointment plus loaner More

by Octavio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DON, Brian Greene
May 13, 2019 -

Ettleson Buick GMC responded

We pride ourselves in offering quality service in a timely manner. We appreciate your feedback and look forward to servicing you in the future.

May 10, 2019

Oil change. Great salesperson. Good experience with service. Fair price. Professional and honest. Sales person bought us a pizza while the car was detailed - More

by Ginnyharris412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maris.
May 13, 2019 -

Ettleson Buick GMC responded

We’re glad you found our staff to be so honest and professional. We are here to support you through your purchase every time. Have a great day!

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