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Ettleson Buick GMC
Hodgkins, IL
1,530 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,530 reviews
June 06, 2019
Tom is outstanding. I was able to turn in my lease and drive off with a new car all within a few hours, where can you find this. I was able to turn in my lease and drive off with a new car all within a few hours, where can you find this. More
by DG
Employees Worked With
June 05, 2019
Great Experience Went there not sure what I was looking for. Talked with Tom O’Malley and he took his time going through different vehicles and ways to finance until w Went there not sure what I was looking for. Talked with Tom O’Malley and he took his time going through different vehicles and ways to finance until we found one that fit me perfectly. Very professional every step of the experience. Definitely will be giving referrals!! More
by Russ
Verified CustomerEmployees Worked With
June 05, 2019
Excellent Customer Service I just purchased a CPO Cadillac CT6 from this dealership. Tom quickly attended to our needs and provided a hassle-free buying experience. Great serv I just purchased a CPO Cadillac CT6 from this dealership. Tom quickly attended to our needs and provided a hassle-free buying experience. Great service! More
by DadsCaddy
Employees Worked With
June 05, 2019
Other than a lighter wallet, they delivered Considering that it is a Cadillac, in my opinion nothing should need major repair before 100,000 miles....unfortunately not the case even though this Considering that it is a Cadillac, in my opinion nothing should need major repair before 100,000 miles....unfortunately not the case even though this DTS has less than 70,000 miles However, that being said, I am still happy with it More
by GESKINNER
Employees Worked With
Brian Greene
June 05, 2019
Problem not resolved A/C out. Replaced condenser. Next day not working again. Offered valet service Thursday. Appreciated but wish they got it right originally I live in A/C out. Replaced condenser. Next day not working again. Offered valet service Thursday. Appreciated but wish they got it right originally I live in Orland Park. Commute to Hodgkins with bad result very disappointing More
by DONALDAKRUEGER
Employees Worked With
Randy Cronan
June 05, 2019
New purchase Michael was fantastic, and our experience was very good. We will definitely be repeat customers. Every question was answered professionally by a very Michael was fantastic, and our experience was very good. We will definitely be repeat customers. Every question was answered professionally by a very friendly staff. More
by TJ Heatherly
Employees Worked With
June 05, 2019
Horrible I had my car there for For front brakes on May 31st I take it home and the next day car will not start So it was the battery I needed and a ne I had my car there for For front brakes on May 31st I take it home and the next day car will not start So it was the battery I needed and a new cable to the battery . How could they let me leave with a bad battery? Then they do not even the air in my tires as I asked . The tires were 37, 36 , 27 and 31 . Pounds Very unhappy as they truly do not care about Me as a customer More
by MSZALA
Employees Worked With
Brian Greene
June 05, 2019
Excellent car buying experience from start to finish! We went to Ettleson in hopes of getting out of our leased vehicle. Rafael, our salesman, was phenomenal in addressing all of our concerns and meeting We went to Ettleson in hopes of getting out of our leased vehicle. Rafael, our salesman, was phenomenal in addressing all of our concerns and meeting all of our needs in helping us achieve a positive car buying experience. We’ll definitely be visiting Ettleson in the future when buying another vehicle. More
by kaylinrae1
Employees Worked With
Allan , Rafael Esparza
June 05, 2019
Great service I received great service on my wife’s car. It was prompt and the cost was reasonable. Randy Cronin was attentive and helpful. He got me in and out qui I received great service on my wife’s car. It was prompt and the cost was reasonable. Randy Cronin was attentive and helpful. He got me in and out quickly. More
by RKOLEK
Employees Worked With
Randy Cronin
June 02, 2019
Excellent service I brought my car in because of a sound coming from the right front. The tech found what was causing the sound and also something more serious. Randy C I brought my car in because of a sound coming from the right front. The tech found what was causing the sound and also something more serious. Randy Cronin made sure everything was taken care of and provided me with a loaner till the work was done. I’m grateful that the tech found the serious problem before it became a major expense. This is why I always bring my car to Ettelson for service. More
by PMFRESKE
Employees Worked With
Randy Cronin
