Back

Ettleson Buick GMC

Hodgkins, IL

4.9
1,530 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
Contact Dealership

6201 South La Grange Road

Hodgkins, IL

60525

Directions

By Type

Showing 1,530 reviews

May 29, 2019

dependable Great dependable service in a minimal amount of time! Appointment was scheduled at a convenient time. Appreciate comfortable waiting area with the ame More

by AMBRSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Jun 02, 2019 -

Ettleson Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Have a great day!

May 27, 2019

Car is not working I bought a GMC Terrain on May 6, 2019, and the engine light turned on and the car keeps turning off when in a complete stop, in less than a month, I t More

by bvaldovinos81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Kendall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Ettleson Buick GMC responded

We'd like the chance to check on your vehicle again. We want you to be safe on the road. At your convenience, please contact our Service Department at 708-579-5000 x144 to speak to an advisor to set up a follow up appointment so we can see what's causing the issues with your vehicle. Thank you and we hope to hear from you soon.

May 26, 2019

Great service The Service Department At Eddleson’s is the best! The Service employees are friendly, professional, and honest. No hassles or excuses. The work was d More

by Globalinc50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Big Paul, Brian Greene
May 28, 2019 -

Ettleson Buick GMC responded

Hello, we're happy to hear you have had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

May 26, 2019

Great Service! This is the second review I am doing regarding Eddleson Cadilac. The first review was for my 2018 Buick. I required service for both vehicles in the l More

by Globalinc50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Big Paul, Brian Greene
May 29, 2019 -

Ettleson Buick GMC responded

We are so glad to see that you received great service during your visit. We pride ourselves in great customer service and will continue to provide you with a stellar experience.

May 25, 2019

Outstanding service Randy was very pleasant and easy to deal with. He explained everything and kept me informed. I would recommend this service department to everyone. Fa More

by NEUMANN.JAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
May 28, 2019 -

Ettleson Buick GMC responded

Hello, thanks for your praise and kind comments about Randy. We're glad we could be of service to you, and we hope to see you here again down the road.

May 25, 2019

Amazing They Are nothing less than amazing! Pick up and drop off service and they are always so nice and on time! I recommend them 100% they will go out of t More

by belmontes14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don and Anthony
May 29, 2019 -

Ettleson Buick GMC responded

We pride ourselves in offering quality service in a timely manner. We appreciate your feedback and look forward to servicing you in the future.

May 24, 2019

Absolutely terrible experience I went to have my air conditioning fixed paid $870 and it still doesn’t work. The service representative wants me to come back in and pay another $20 More

by MIKECONNELLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Cronin
Jun 03, 2019 -

Ettleson Buick GMC responded

Thank you for reaching out to let us know about the continuing issue with your air conditioning. Please contact our Service Manager, Peter Engel, at 708-579-5000 x150, at your convenience to see if we can find a resolution to this issue.

May 24, 2019

It was great ! I needed a dependable vehicle . Tom sold me a really nice Jeep - it was like new . They made the experience smooth and stress free—it was enjoyable. More

by cowgrl1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance guy - I don’t know his name ., Karen Lucas
May 27, 2019 -

Ettleson Buick GMC responded

Thank you for the wonderful feedback! We sincerely value your business and look forward to your next visit!

May 23, 2019

Great service & advisors Also a pleasure to bring my truck in for service and get quality work. I appreciate the flexibility to schedule service and I the advisors don’t push More

by SHARYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
May 24, 2019 -

Ettleson Buick GMC responded

Hello, we’re happy to hear we provided you with quality service. It is always a pleasure working on your truck! We look forward to your next visit! Take care!

May 23, 2019

Brian An explanation of what was wrong and why it needed repair was explained. I always appreciate learning about my car, even being a woman We need yo kn More

by KDBINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
May 27, 2019 -

Ettleson Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

...
88
...