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Ettleson Buick GMC

Hodgkins, IL

4.9
1,505 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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Today: 9:00 AM - 7:00 PM Closed Now
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,505 reviews

May 03, 2019

Excellent knowledgeable service Randy Cronin my service advisor has always been courteous, helpful and knowledgeable regarding my vehicle. Oil change and inspection were performed i More

by CORRIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin
May 03, 2019 -

Ettleson Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We're glad everything was completed quickly and to your satisfaction! Your feedback is appreciated! Please come see us for any future needs.

May 03, 2019

8:15 appointment LOVE the service department, if it weren’t for Randi and Pete, I wouldn’t be there . They make Ettelson what it is. Will only recommend Ettelson if More

by LILYIS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randi Crown and Pete Engle
May 07, 2019 -

Ettleson Buick GMC responded

Hi, we're happy you found our team to be so supportive during your experience here. We are always willing to go the extra-mile! If you're ever in need of more help, please let us know!

May 03, 2019

Great experience Dave guided us through the process and answered all our questions. He was pleasant, easy to work with and helped us select the right type of vehicle More

by sbrownie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Evans
May 07, 2019 -

Ettleson Buick GMC responded

Thank you! We are happy to hear that Dave took great care of you during your visit! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2019

New tires, fix shaking issue Issue was fixed. Very satisfied with work. The car rides much better than it had in a long time. Brian was great to work with. More

by THOMASBIWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
May 07, 2019 -

Ettleson Buick GMC responded

Thank you for taking the time to let us know about your experience! We are happy that we could get that issue resolved and get you back on the road. Our team is always willing to help out, so feel free to reach out anytime!

May 03, 2019

Wonderful service. I recommend Ettleson to everyone who will listen! I have purchased or leased my last 5 cars from Ettleson. I have had great service every time.. More

by BETUHOWL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
May 07, 2019 -

Ettleson Buick GMC responded

Thank you for the kind words! We are happy that our team could provide top notch quality service to you! We sincerely value your business and look forward to your next visit!

May 02, 2019

Good service and very timely Good people at dealership that take care of customer issues in a courteous and professional manner Very friendly staff who know their jobs and how t More

by EMF6956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
May 03, 2019 -

Ettleson Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! We appreciate your feedback regarding your service experience and hope to see you again soon!

May 02, 2019

Services at Ettleson in Hodgkins My service experience and visits at Ettleson have been very good so far. Mr. Brian Greene has been very helpful, and the willingness to work with you More

by Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
May 03, 2019 -

Ettleson Buick GMC responded

Hi there, we are very happy to have provided you with such a positive service experience! We appreciate hearing Brian was able to make your experience a positive one! We appreciate your feedback and hope to see you again soon!

May 02, 2019

Customer service experience at Ettleson in Hodgkins 4/29/19 I would recommend the Ettleson (Hodgkins) dealership to a family member or friend. I met Dave Evans a month ago, and was just browsing their inventor More

by EileenD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Evans
May 03, 2019 -

Ettleson Buick GMC responded

Your satisfaction is important to us, and we are always happy to hear positive comments about our staff! We are happy to pass along your comments as well! and we want to sincerely thank you for choosing Ettleson Buick GMC and we hope to see you again soon!

April 28, 2019

Service writer was pleasant and knowledgeable Service writer was pleasant and knowledgeable. Arrived on time for my appointment and my vehicle was serviced in quick and timely fashion. I will reco More

by MARK.TARRA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Apr 30, 2019 -

Ettleson Buick GMC responded

Hello, we are happy to hear that everything was completed quickly and to your satisfaction. We sincerely appreciate your recommendation as well. Have a wonderful day!

April 28, 2019

Excellent work Great service, my Escalade has 113,000 miles and needed front strut and additional work. Paul and his team were honest and extremely helpful with my More

by Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul/Service
Apr 30, 2019 -

Ettleson Buick GMC responded

Hello, we're glad to hear you received great service from our team! We look forward to servicing your Escalade again in the future. Take care!

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