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Ettleson Buick GMC

Hodgkins, IL

4.9
1,530 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,530 reviews

May 07, 2019

Great experience From beginning to end , the buying experience was not stressful. Michael in sales was low key and very helpful. Helped in the decision making process More

by DJRUSSR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Calmeyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2019

Air conditioner works! Glad Randy found the O ring problem. Hopefully when I bring the car back for the black light test it will prove job well done. More

by CCoil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin
May 07, 2019 -

Ettleson Buick GMC responded

Thank you! We are happy to hear that you had such a positive experience with Randy. We look forward to your next visit! Take care!

May 03, 2019

Wonderful service. I recommend Ettleson to everyone who will listen! I have purchased or leased my last 5 cars from Ettleson. I have had great service every time.. More

by BETUHOWL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
May 07, 2019 -

Ettleson Buick GMC responded

Thank you for the kind words! We are happy that our team could provide top notch quality service to you! We sincerely value your business and look forward to your next visit!

May 03, 2019

My experience Excellent service ! From the time I arrived to the time I left. If you wanna place to make you feel like yourself you should shop there for a car More

by MARCMANCIET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sharkey
May 03, 2019 -

Ettleson Buick GMC responded

We appreciate your feedback and high star rating! Your satisfaction is important to us, so we want to sincerely thank you for choosing Ettleson Buick GMC and we hope to see you again soon!

May 03, 2019

Horrible I took the car in because I had something in my tire. I needed a new tire. They took a hunk out of the new tire and destroyed my tire rims. More

by NEWHORIZONS002
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Greene
May 03, 2019 -

Ettleson Buick GMC responded

We strive to provide great service to our customers' vehicles. We appreciate your feedback and hope that you will take the time to reach out to our Service Manager, Peter Engel, at 708-579-5000 x150. He'd like to speak to you regarding your dissatisfaction with your service visit. Thank you for your time and consideration.

May 03, 2019

Great service The salesman was helpful answered all of our questions. Helped us find a vehicle and great customer service. Everything went smooth and had great ex More

by Babyc6000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Evans, Rafael Esparza
May 03, 2019 -

Ettleson Buick GMC responded

Our staff is committed to providing each of our clients with the best sales experience! We appreciate your feedback and high star rating! We sincerely value your business and look forward to your next visit!

May 03, 2019

Excellent knowledgeable service Randy Cronin my service advisor has always been courteous, helpful and knowledgeable regarding my vehicle. Oil change and inspection were performed i More

by CORRIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin
May 03, 2019 -

Ettleson Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We're glad everything was completed quickly and to your satisfaction! Your feedback is appreciated! Please come see us for any future needs.

May 03, 2019

8:15 appointment LOVE the service department, if it weren’t for Randi and Pete, I wouldn’t be there . They make Ettelson what it is. Will only recommend Ettelson if More

by LILYIS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randi Crown and Pete Engle
May 07, 2019 -

Ettleson Buick GMC responded

Hi, we're happy you found our team to be so supportive during your experience here. We are always willing to go the extra-mile! If you're ever in need of more help, please let us know!

May 03, 2019

Great experience Dave guided us through the process and answered all our questions. He was pleasant, easy to work with and helped us select the right type of vehicle More

by sbrownie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Evans
May 07, 2019 -

Ettleson Buick GMC responded

Thank you! We are happy to hear that Dave took great care of you during your visit! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2019

New tires, fix shaking issue Issue was fixed. Very satisfied with work. The car rides much better than it had in a long time. Brian was great to work with. More

by THOMASBIWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
May 07, 2019 -

Ettleson Buick GMC responded

Thank you for taking the time to let us know about your experience! We are happy that we could get that issue resolved and get you back on the road. Our team is always willing to help out, so feel free to reach out anytime!

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