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Ettleson Buick GMC

Hodgkins, IL

4.9
1,530 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,530 reviews

April 26, 2019

Service department Randy in the service department made sure that the problem I was having with the 2018 GMC Terrain wasVery thorough check out and working properly. More

by BBDTRK1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy In the service department
Apr 30, 2019 -

Ettleson Buick GMC responded

Hi, we're pleased to hear that Randy was able to help you out with your 2018 GMC Terrain. If you're ever in need of more help, please let us know! Have a wonderful day.

April 25, 2019

Awesome Great team and was very pleasant working with everyone while purchasing my new GMC. Thanks again, I definitely will be back when I purchase my next ve More

by eddiephalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Foster
Apr 28, 2019 -

Ettleson Buick GMC responded

Hello, congratulations on your new GMC! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 25, 2019

Painless I greatly appreciated not being talked into something I didn't want. I was presented with a couple of options based on what I asked for. Turns out I d More

by AFUEN60629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis
Apr 28, 2019 -

Ettleson Buick GMC responded

Hi, we are very happy that Louis provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 23, 2019

Excellent service I worked with Joe Kendall and he was a breath of fresh air. I appreciated his honesty and how hard he worked to get me the best deal on a new car for More

by Willowcop10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maris Munguia
Apr 25, 2019 -

Ettleson Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!

April 22, 2019

Always great service! Always great service, came to visit Michael Jackson to purchase a new warranty as I had reached my 50,000 mile point as was told he was no longer with More

by ZUKHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Apr 23, 2019 -

Ettleson Buick GMC responded

Thank you for your continued business! We're proud to know that we've been able to give you consistent quality service, and greatly appreciate your valued support!

April 21, 2019

Service very fast Came in for an oil change with an appointment made at the last minute and got in and out fast with a car wash that I needed bad. More

by DRCETWINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shastina
Apr 23, 2019 -

Ettleson Buick GMC responded

We are glad to hear that your service was completed quickly and to your satisfaction. We value your time. Hope to see you soon!

April 21, 2019

People are great but SUV only so-so. Treated great but vehicle is only so-so. SUV on road rides somewhat hard. Thought a Buick would ride better.and smoother. I area where quality slip More

by JASVOZIL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Ettleson Buick GMC responded

Thanks for the review! We're glad to hear that you are happy with the service we provided. Have a nice day!

April 20, 2019

Horrible customer service even worse mechanics Every one at the service center is either rude ignorant arrogant or just plain miserable. Talk about needing a lesson in customer service and every on More

by Mikeoc773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony
May 08, 2019 -

Ettleson Buick GMC responded

Mike, we appreciate both your business and your feedback, but aren't really sure what happened during your Service Visit. We strive for 100% customer satisfaction and when we fall short, our Service Manager, Peter Engel, would appreciate your time and consideration if you would give him a call at 708-579-5000 x150. Thank you.

April 19, 2019

Excellent sales and service. Very polite, professional and prompt service and staff. Wonderful waiting room with everything you need to relax and wait..coffee, tea, snacks, TV an More

by Downers Doll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Apr 23, 2019 -

Ettleson Buick GMC responded

We’re glad you found our staff to be so prompt and professional. We are here to support you through your service every time. Have a great day!

April 19, 2019

Sevice Randy is always helpful and takes of us. We appreciate his service. The waiting room is friendly,comfortable and accommodates customers with snac More

by HTILKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Apr 23, 2019 -

Ettleson Buick GMC responded

Thanks for the review! We try to ensure quality customer care by providing comfortable facilities and friendly service to our guests. It's good to know that we were able to meet this commitment during your visit. We look forward to seeing you next time!

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