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Ettleson Buick GMC

Hodgkins, IL

4.9
1,491 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,491 reviews

March 23, 2019

Very Helpful Tom was very helpful even after my purchase and answered all of my questions. The staff at Ettleson are one of the most helpful and friendless dealer More

by brookse08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Lucas, Brian Greene
Mar 27, 2019 -

Ettleson Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

March 23, 2019

Friendly, professional, accommodating. A very nice experienc Dave Evens was attentive, accommodating and great to work with. Large selection of automobiles to choose from. Financial team was nice to work with. L More

by DANOAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Evans, Brian Greene
Mar 27, 2019 -

Ettleson Buick GMC responded

Thanks for highlighting our staff who were able to create a pleasant experience for you. Our team works together with your budget to get you the best deal. We hope to see you soon!

March 23, 2019

service dept Great service as always. Pleasant, knowledgeable staff. Randy Cronin answers questions & concerns. Checks record to alert me to any upcoming service t More

by BEBECONNERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service rep Randy Cronin
Mar 27, 2019 -

Ettleson Buick GMC responded

We are so glad to see that you received great service during your visit. We pride ourselves in great customer service and will continue to provide you with a stellar experience.

March 23, 2019

Great experience Randy the Service Rep. As nd Don the vehicle li e loaner agent were spot on. Everything went very good it's always a pleasant experience. I had ick More

by FMCIMAGLIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Ettleson Buick GMC responded

We’re happy to see you had a pleasant experience at our dealership. We certainly value your business. Have a great day!

March 22, 2019

Great Experience w/ Service Department! Thanks Brian Greene Thanks Brian Greene!!!! Great service, always kept me updated, and really took great care of me and my car!! Ease of making appointments and nice and More

by Anasinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Mar 27, 2019 -

Ettleson Buick GMC responded

We are so glad to see that you received great service during your visit. We pride ourselves in great customer service and will continue to provide you with a stellar experience.

March 22, 2019

Lease of Buick Enclave Mike Foster and Brian Kuehl were easy to work with and help and made the lease process easy. I would recommend working with them to anyone interested More

by MARKCARROLL1489
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Foster
Mar 27, 2019 -

Ettleson Buick GMC responded

We strive to create a stress-free and easy experience for our customers. We are happy to see that you’re satisfied with your purchase. Hope to see you soon!

March 22, 2019

Wonderful Just a all around great experience! Highly recommend! The best place around to get a vehicle with wonderful customer service and great location. Ke More

by benfuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Ettleson Buick GMC responded

We’re happy to see you had a wonderful experience at our dealership. We certainly value your business. Have a great day!

March 21, 2019

Ettleson Service As always, the best. From pick up to delivery. The whole team there nails it every time. In particular, when it comes to customer service, ‘Kissser’ s More

by DinosPally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Mar 27, 2019 -

Ettleson Buick GMC responded

Thanks for the review! We're glad to hear that you are happy with the service we provided. Have a nice day!

March 21, 2019

Satisfied The service was fine. I find these surveys annoying and a little invasive. If I wasn't happy with the service I'd go somewhere else. More

by KEVSWRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Mar 27, 2019 -

Ettleson Buick GMC responded

Thank you for the positive rating and review! We appreciate you taking the time to let us know how we did. Take care!

March 17, 2019

The lack of service writers . I had a eleven o’clock appointment for my wife to take our enclave in for repair . No one came out to great her or to tell her it would be a few momen More

by TBONESBBQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Mar 29, 2019 -

Ettleson Buick GMC responded

We apologize for the less than satisfactory service that your wife experienced. We strive for 100% satisfaction for our customers and hate to hear that she was kept waiting in the service lane for such a long time and that it took such a long time to get an update on the status of your vehicle. We appreciate that you let us know about this so we can do better next time. We hope you will give us another chance for both service and sales. Our Service Manager, Peter Engel, and our GM, Frank Amadeo, both want you to feel free to reach out to either of them at 708-579-5000 with any concerns for both your service or sales needs. Thank you.

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