Ettleson Cadillac

I purchased the vehicle on Aug 19 2023 from Angelo (maybe misspelled but his office is the first one on right after entering). The overall purchase process was good. But when I was about to drive out of door misspelled but his office is the first one on right after entering). The overall purchase process was good. But when I was about to drive out of door, some defect was found and finally I decided to leave the car fixed first before driving it. I was told that I will get the car Monday or Tuesday next week. That's fine. The fact was that I did not get the car until Thursday next week. After getting the car, I texted Angelo if I would be expected to receive some sort of compensated way owing to the inconvenience being caused including the time delay (not just the delay owing to defect but also the delay from Monday/Tuesday to Thursday) and was told by him that "I will talk to my boss and let him know what we discussed". After that, I followed up with him by texting twice: once later on the same day and second time on Aug 31 but have not got any feedback since then. I don't know what is happening but was very pissed about that attitude after sale. Actually I believe this is also one component of sale process. More

Keith and the dealer are top notch always willing to go the extra mile for me the extra mile for me More

Tried to buy a caddy in 2009 and 2013. local dealers would not negotiate and I purchased a new Mercedes and Audi. Was happy with you. local dealers would not negotiate and I purchased a new Mercedes and Audi. Was happy with you. More

Best Cadillac dealership to work with & Kieth is the best salesperson. All the salespeople are wonderful. Highly recommend them. salesperson. All the salespeople are wonderful. Highly recommend them. More

Dan was an excellent sales person in the Porter who drove the car up was very polite and attentive the car up was very polite and attentive More

I just purchased my third new Cadillac from Ettleson Cadillac a 2024 all wheel drive Lyriq.sales manager Frank Amadeo is outstanding, every purchase I have made at Ettleson Cadillac Frank was there maki Cadillac a 2024 all wheel drive Lyriq.sales manager Frank Amadeo is outstanding, every purchase I have made at Ettleson Cadillac Frank was there making sure that my wife and I were getting everything we wanted at the best price possible. Sales person joe Kendall was exceptional, insisting that my wife and I take meaningful test drives so we could both have a true understanding of the vehicle that we were considering to purchase. The service department values the car buyers with integrity and always addresses the concerns of the customer. Looking forward to years of car buying relationship with the Ettleson family dealership. More

Very great experience! Dave Garza is a real nice guy and was very accommodating throughout the whole process. Dave Garza is a real nice guy and was very accommodating throughout the whole process. More

Keth was great to work with . Dealer ship has always been great. Always a good experience. Dealer ship has always been great. Always a good experience. More

Seamless transaction with easy compromise and final deal that made me smile. I appreciate a low pressure car sale. that made me smile. I appreciate a low pressure car sale. More

Always a pleasure working with Mime Calmeyn and Ettleson. This is the 5th car Ive purchased from Mike. This is the 5th car Ive purchased from Mike. More