Evans Toyota

Crooks! Liars! My wife took her vehicle in for an oil change and got ripped off! Service tech told her that the vehicle REQUIRED full synthetic oil which was a blata My wife took her vehicle in for an oil change and got ripped off! Service tech told her that the vehicle REQUIRED full synthetic oil which was a blatant lie. They charged $70 and pulled one over on her. WILL NEVER GO BACK! More

shotty service In August of 2014 we purchased a used 2010 Ford Flex from Evans Toyota. At the time we negotiated the purchase the center console lid was broken and c In August of 2014 we purchased a used 2010 Ford Flex from Evans Toyota. At the time we negotiated the purchase the center console lid was broken and completely disconnected from the console. We were told parts/labor would cost $400 to fix the console, it was agreed that we would split the cost of repairs with Evans. The repairs were completed in Mid-September 2014 and everything appeared to be in order. Roughly a year later, late September 2015, I came out to the vehicle to discover that the lid had separated from the plastic assembly that comprises the entire lid. It was at this point that I discovered that when Evans' service department made the repairs they reused the upper lid component from the broken console (the part covered in leather). The part had a split down the middle inside where the plastic supports the leather, furthermore two plastic supporting rings that hold the shaft to the latch were missing as well as one of the threaded standoffs where the screws hold everything together go. Upon closer inspection I was able to determine the reason the repair failed. First off, since one of the standoffs were broken, Evans used a larger screw in an attempt to catch what little plastic remained. Secondly, with the support rings missing, all of the pressure from the spring that operates the latch pushed not on those rings, but instead on the lower plastic piece. It was most likely never designed to support this pressure as the other remaining standoff near the latch assembly succumbed to the pressure and also split off. Shortly after this failure I approached Evans about the issue, explained the situation and that the repairs were of obvious inferior quality. They inspected the failure, priced parts, then said they'd get back to me on whether or not sales would be willing to foot the bill for the supplemental repair. I later received a call from a service tech informing me that sales would not pay for the repairs. He in turn transferred me to the manager of the service department, during our discussion he claimed that the repairs were all done appropriately and due to being outside of warranty they'd do nothing about it. After further discussion he said he would speak to their customer relations manager to see if they'd be willing to perform a good will repair. This call took place on the 9th, he said he'd get back to me the following Monday. Monday came and went and heard nothing, I tried calling in again the following Thursday, leaving a voicemail with another manager and also have not heard a single word from them. We paid $200 to have the console of this vehicle fixed, and while repairs were certainly performed, they were not done to even a reasonable level of standards. Furthermore, we were never informed that they'd be reusing parts from the previous console. The fact that they used a different sized screw indicates they were well aware that reused part was not fully intact. I fully believe that this repair failed because previously broken parts were used. I believe that Evans was dishonest in reusing parts without providing any notification to us whatsoever. In my mind, fixed doesn't mean it fails a year later. Fixed in my mind means it works and will last as long as it would have when new from the factory. We did not receive $200 nor $400 worth of service or parts. More

We shopped for weeks, then found evans My wife and I have been looking for a car for three weeks. Got close to the end of the night and about hour before close I said let's stop in at Evan My wife and I have been looking for a car for three weeks. Got close to the end of the night and about hour before close I said let's stop in at Evans see what they have. Ron Howard took his time and was patient with us. They stayed past clothes to get us in the car that night. What a great experience!! More

My wife and I were ready to purchase a 2013 Corolla LE and contacted Evans through the internet. Chris Noble, an internet sales consultant at Evans, called us up and we discussed price right over the pho and contacted Evans through the internet. Chris Noble, an internet sales consultant at Evans, called us up and we discussed price right over the phone prior to coming into the dealership. He was very up front and honest with us about the total price of the car. When we came into the dealership, he was very respectful and worked hard to meet our needs. Evans had all of colors to choose from as they have huge inventory of Toyota's, so they had the color that I wanted. Chris spent extra time going over how to work the accessories in the car, which was awesome. When we went to buy, the price was exactly what we had discussed. To complete our buying experience we stopped in to see the accessory guy and finance guy, both we very nice and did not pressure us to buy anything extra. This is the second car we have bought from Evans and the first experience was great, but this one was even better. If you want a great buying experience see Chris Noble for your next Toyota. More

Our 2011 Toyota Camry XLE V6 is the best car we have ever owned! It is quiet, it is comfortable, and it is a pleasure to drive. We can take a trip in comfort and get over 30 mpg. Our car has every feature on owned! It is quiet, it is comfortable, and it is a pleasure to drive. We can take a trip in comfort and get over 30 mpg. Our car has every feature one could want - the leather is lovely - the JBL radio is great and the build quality is very nice. This is just a wonderful car, a very good value, and one that will hold its value. A great decision for our family. More