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Everett Chevrolet Buick GMC Cadillac

Hickory, NC

4.2
936 Reviews
Since 1967, our family owned and operated business has proudly served the Greater Hickory Metro area. As your regional GM powerhouse, Everett Chevrolet Buick GMC Cadillac offers the best selection of new and pre-owned vehicles, genuine GM parts and accessories, and superior automotive services from our state-of-the-art Service Department and quality Collision Center. Our number one goal is to ensure that you are completely satisfied with your Everett experience, whether it be purchasing a new vehicle or servicing an existing one. http://www.everettchevy.com
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161 Hwy 70 SE

Hickory, NC

28602

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Showing 937 reviews

May 16, 2018

Loyal Customer Loses Faith in Dealersip I have purchased 4 or 5 cars in the last 8 years from Everett and even do my service their as well. I have always felt I was treated fairly until now. More

by Loyal Customer Means Nothing
Customer Service
Recommend Dealer
No
Employees Worked With
Dave Everett, Ryan Hoke, Kamby Lewis
May 17, 2018 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for taking the time to give us your feedback again. We have shown you evidence of your inaccuracies and have reached out many times, have gone above and beyond, and have been in constant contact. We treat all of our customers with honesty, loyalty and respect. Please feel free to call again.

May 17, 2018 -

Loyal Customer Means Nothing responded

You reached out by showing a CarFax report that was clean when I bought the car by posting it on my Facebook Page and emailing pictures to my personal email. You also reached out by having your attorney send me a letter to my WORK demanding I remove my Facebook post and issue a public apology. No one from your dealership, including Dave Everett, Kamby Lewis, or Ryan Hoke has called me. I stand behind EVERYTHING I said and will continue to do so. This is NOT about a CarFax. This is about being misled, whether intentionally or not, and your dealership taking ZERO responsibility for it. You expected me to be scared of you and I am NOT.

May 24, 2018 -

Loyal Customer Means Nothing responded

I feel that it is only fair that although my experience has been a nightmare for me, that I update my review. Today I was notified by CarFax that the report was not updated until 3 days before the purchase of my vehicle. Therefore, it is highly probable that the dealership did NOT know about the CarFax issue. HOWEVER, I am still HIGHLY disappointed in the way I was treated by a dealership that I have been extremely loyal to. To me, this has been an eye opening experience. I truly thought Everett Chevrolet would do the right thing to right this situation. I have many friends in the business and they all say they would have bought the car back. I have still heard nothing from the dealership but I am a woman of character and believed it was the right thing to do to update this review. I have told everyone I know that if the dealership made it right I would make it as public as the problem was. I only wish the dealership had given me that chance.

March 01, 2018

Sales experience was fantastic. Lance went above and beyond and made me very conformable with the purchase process of my vehicle. I was never pressured to purchase a vehicle. His pro More

by Customer service 101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Spencer
February 28, 2018

Great Customer Attention From the beginning the outreach and friendliness of the staff was great. We had been looking for a van for some time and when this vehicle became avai More

by TShaneH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance, David, Cody Donadio
February 09, 2018

Special Help in Middle of Trip We were on our way to Florida to watch our grandson play in the Blue-Grey Football game, but started having trouble with our 2002 Tahoe about 75 miles More

by Alice Thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Donadio, Dillon Beaver
February 08, 2018

Thanks To Rusty and the Everett Chevrolet Staff Rusty worked with me tirelessly. He went back n fourth trying to make the numbers work for me. It really felt like he was working on my behalf. Althou More

by Dwayne Graham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Lutz
February 05, 2018

Greeted with a smile As we pulled into the dealership, we noticed 2 people riding around in a golf car, one being a young man with an enormous smile and a wave, greeting u More

by Tania65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gentleman who did up all our paperwork. Forgot his name, Ryan Hoke, Dillon Beaver
February 02, 2018

THE ABSOLUTE BEST In sales, Sebashton Benton went above and beyond for a first time buyer like me. He was very polite, kind, honest, resourceful and patient with me and More

by Laura C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebashton Benton, Cody Donadio
February 02, 2018

"Epic Sales Experience" I have bought over 30 plus cars, Sports Cars, Trucks and SUV's over the years and I want to take a moment to brag on my salesman Derick Parker. This More

by JAMIEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Brown, Ryan Hoke, Derick Parker
February 01, 2018

Very efficient employees Great experience with our sales rep, CJ Frank, Ryan Hoke in IT, and Cory in Finance. All aspects of our purchase were professional, friendly and cour More

by DIMANTAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Donadio, CJ Frank
January 31, 2018

Very good person Is a very kind person, helped out doing the deal! Is an excellent car seller and he has found what I needed and I’m really happy for it. Thank you! More

by José Adame83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richards, Jaime Garcia, Jamie Wilson, Cody Donadio, Matt Davis, James McElroy
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