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Everett Chevrolet Buick GMC Cadillac

Hickory, NC

Overview
Reviews
Vehicles
4.6
1,105 Reviews
Since 1967, our family owned and operated business has proudly served the Greater Hickory Metro area. As your regional GM powerhouse, Everett Chevrolet Buick GMC Cadillac offers the best selection of new and pre-owned vehicles, genuine GM parts and accessories, and superior automotive services from our state-of-the-art Service Department and quality Collision Center. Our number one goal is to ensure that you are completely satisfied with your Everett experience, whether it be purchasing a new vehicle or servicing an existing one. http://www.everettchevy.com
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161 Hwy 70 SE

Hickory, NC

28602

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Showing 1,105 reviews

October 20, 2025

5 for workmanship. Very pleased with the outcome of the repair. Can’t thank you enough for a job well done. More

by mmscalf226
Recommend Dealer
Yes
Employees Worked With
Dee Steward and Cheryl Sarr
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Oct 21, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you so much for the 5-star rating and kind words! We’re thrilled to hear you’re pleased with the outcome of your repair. It means a lot to know our workmanship met your expectations. We truly appreciate your trust in Everett Chevy and are always here when you need us! — The Everett Chevy Team

October 20, 2025

Great shop always clean and organized. Chris and team does a great job taking care of the customers and giving you a heads up with what’s going on with your vehicle. Really appreciate what More

by rhoadesc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 21, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you so much for the great review! We're proud to hear that you find our shop clean and organized, and that Chris and the team are delivering the level of care and communication we strive for. Keeping our customers informed and supported is a top priority, and we're glad that’s been your experience. We truly appreciate your kind words and continued trust in Everett Chevy! — The Everett Chevy Team

October 20, 2025

Convenient, fast and affordable! ! I really like the affordability the maintenance package offers and you can use it on all your vehicles. Love the video during maintenance to inform More

by dhefner2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy, service manager
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Oct 21, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for the great review! We're so glad to hear you’re enjoying the convenience, speed, and value of our maintenance package. It's great to know the inspection videos are helpful — we believe transparency is key when it comes to vehicle care. We appreciate your trust in Everett Chevy and look forward to seeing you again! — The Everett Chevy Team

October 18, 2025

The service writer is amazing but the actual techs don't fully complete service tickets. I've had to bring my car back to get the rotation done that was part of the original ticket once already, this time I More

by cabbiekris23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam
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Oct 21, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for your honest feedback — we truly appreciate you taking the time to share your experience. While we’re glad to hear you’ve had a positive experience with your service writer, we’re very sorry that the service itself didn’t meet expectations. That’s not the standard we aim to deliver. We understand how frustrating it is to have to return for something that should have been completed the first time, and we also apologize for the inconsistency in communication between our service centers. Your comments have been shared with our team so we can address these issues directly and make the necessary improvements.

October 18, 2025

I received excellent communication and even Video of my service. - I will bring my car back here for service in the future More

by allisonzholtzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gavin
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October 17, 2025

Was surprised on the incremental percent fee on credit cards. Total surprise and created a very negative close out process. More

by GMC 28037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafe
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Oct 21, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for your feedback, and we're genuinely sorry to hear about your experience. We understand how frustrating unexpected fees can be. Our goal is always to be upfront and transparent, and we apologize if the credit card processing fee wasn't clearly communicated. Your input is valuable, and we'll be reviewing our processes to ensure better clarity in the future. If you'd like to discuss this further, please don't hesitate to reach out—we'd appreciate the chance to make things right.

October 17, 2025

Good customer service, work was completed in a reasonable time and waiting room was very pleasant. More

by tiffanyb1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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October 17, 2025

Kind, compassionate, friendly, caring, helpful, and many other qualities. Letting me know what something will cost before fixing it. More

by Lkw3297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in sales. Tommy in service. Plus there are others I can’t remember the names of.
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Oct 21, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you so much for your kind words! We're genuinely grateful for the opportunity to serve you and are pleased to hear that you felt well cared for throughout the process. Providing clear communication and upfront pricing is essential to us, and it’s great to know that it made a difference for you. We look forward to helping you again whenever you need us!

October 17, 2025

Michael is an excellent salesman, great to work with, and he made my vehicle buying experience very easy and enjoyable. The automotive sales industry needs more salesman like him. More

by john_beach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lund
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Oct 21, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you so much for the great feedback! We're thrilled to hear that Michael made your vehicle-buying experience easy and enjoyable. He truly goes above and beyond for our customers, and we’re lucky to have him on our team. We'll be sure to pass along your kind words—he’ll really appreciate them! Enjoy your new vehicle, and thanks again for choosing us!

October 16, 2025

Well truck didn't get fixed, recall was done told truck would not start, told It was in program because it was tuned and deleted. It was not the program. It hadn’t been primed, air in lines from work done More

by justin.billings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
They know who they are
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