
Everett Chevrolet Buick GMC Cadillac
Hickory, NC
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We were looking for a new Chevrolet 2500HD and had been to or talked to about every new dealership in Charlotte. We had finally settled on what features he wanted so we got quotes from just about all of th to or talked to about every new dealership in Charlotte. We had finally settled on what features he wanted so we got quotes from just about all of those dealers. I found Everett Chevrolet through cars.com and gave them a call to ask about a particular truck they had in stock. I spoke with Derek Reed and it turned out that the particular truck wasn't the LTZ model that my husband wanted. We had found another dealer that had the LTZ model with most of the features he wanted so we were going to just get that one even though it wasn't my husbands first choice in color. Derek asked me for a list of everything that my husband wanted in his truck and called me back within 30 minutes to say he found the exact truck we would have built ourselves. It was already made but still at the factory. It was the correct color, model and actually had even more features than we even asked for (power sliding rear window, etc.). The price? Well, lets just say that my husband couldn't believe how fantastic the quote was so Derek sent the price breakdown to us with his managers signature on it so we knew that there were no extra charges we'd encounter down the road. We figured then that they'd make up the price by offering us less than what we asked for in trade. So, we made the drive from Charlotte up to Hickory on Saturday and met with Derek who had everything already done ahead of time. They then checked out our trade in and accepted our requested price without hassle or negotiations. Cathy Crisp in the finance department had even found us a lower APR (1%) than we had from the bank and was an absolute pleasure to work with. We were in and out of the dealership in roughly 30 minutes. Everything was ready in advance so it was just a matter of signing the papers and we were out the door. The new truck was coming from the factory so Everett Chevrolet is going to bring the truck down to us when it gets in (sometime this week) and take our old truck back with them ALL FREE OF CHARGE. We even asked to speak with Derek's manager to let him know how great a job Derek did. We absolutely will buy our next vehicle with Derek Reed at Everett Chevrolet. The no-pressure sales, the feeling like you were their most important customer and the honest approach they take when working with you has been honestly hands-down the best car buying experience that we have ever had. We have bought many vehicles over the years and have never walked away feeling like we made the absolute best deal all-around possible with such a positive experience from start to finish. I would highly recommend Derek Reed, Cathy Crisp and all of the Everett Chevrolet team to anyone looking for a stress-free, excellent car-buying experience. More
Justin was very courteous and polite from the first Hello. He did not pressure me into buying. We went for a test drive in the vehicle I selected and then he did the paperwork with me. we rated my trad Hello. He did not pressure me into buying. We went for a test drive in the vehicle I selected and then he did the paperwork with me. we rated my trade in on auto trader and nothing was done behind my back. After a deal was agreed upon, Justin took me around the dealership so I could meet people in the different areas and see where the work is done. Ryan in finance discussed the financing with me and my options. Everyone was very nice and the experience was appreciated. More
Since I have moved here I have been using Everett for my GMC service. They are closeby, friendly, reasonable and I never have trouble getting a convenient appt...and I trust them. I love getting reminder ca GMC service. They are closeby, friendly, reasonable and I never have trouble getting a convenient appt...and I trust them. I love getting reminder calls from their girls -they do a great job keeping me updated. But there is one thing that is overlooked. LOU. I think Lou needs alittle appreciation for all the hard work and dedication he puts into driving your customers around and back and forth from the dealership. No matter if its raining or snowing, Lou gets customers where they need to be in a timely friendly fashion. I just think Lou needed a shout out! :) More
This is our first experience with this dealership and Buick. We were thrilled with the helpfulness with our questions. Everyone was friendly and excited about our decision to come to Everett Chevrolet. Buick. We were thrilled with the helpfulness with our questions. Everyone was friendly and excited about our decision to come to Everett Chevrolet. We are older customers and patience was needed to help us understand everything. They made us feel they had all the time in the world to help us. Thank you Derek Reed, Brent Clark and Ryan Caldwell. More
I worked with Neil Parsons at Everett Chevrolet with the purchase of my new 2013 GMC Terrain. I couldn't have asked for a better salesperson. He was honest, direct and didn't try to upsell or pressure me in purchase of my new 2013 GMC Terrain. I couldn't have asked for a better salesperson. He was honest, direct and didn't try to upsell or pressure me into a vehicle or price point that I was not comfortable with. I will definitely look to buy another new car from Everett Chevrolet in the future. You will not be disappointed. The best thing about the whole experience is how thorough and responsive Neil was and how he was willing to work with me over the phone & email to meet my needs. You couldn't ask for a better salesperson. If you're tired of the same ole' dealership sales tactics, give Everett Chevy, Buick, GMC a shot. It is very refreshing to see that they are there to grow relationships with buyers instead of just trying to stick you with a car then moving on to the next sucker. Very very impressed. They made the new car buying experience a joy instead of a headache. More
I had a great experience with Everett Chevrolet Buick GMC. I found the car I purchased through Auto Trader, which I had never used before until now. When I emailed Tom about the car, he responded very GMC. I found the car I purchased through Auto Trader, which I had never used before until now. When I emailed Tom about the car, he responded very quickly. Every time I had a question for Tom, he always got back with me in a very timely manner. He was never pushy, and he was always very helpful! I had to drive about an hour and 45 minutes to get to the dealership in Hickory, but because of my great experience there, I would go back to them, despite the long drive. Ryan was also very helpful on the finance end. He worked with us to try and get us the monthly payment that we wanted. He was very patient with us as we tried to make a decision, and he never tried to talk us in to anything that we were uncomfortable with. He answered all of our questions and let us make our own decisions. More
Jaime, Cathy and Ryan provided exceptional customer service during our selection and purchase of our new car. We especially appreciated the relaxed atmosphere we experienced at Everett Chevrolet. It service during our selection and purchase of our new car. We especially appreciated the relaxed atmosphere we experienced at Everett Chevrolet. It is apparent that the people at Everett Chevrolet take pride in the details of their business, from the service lounge and restrooms to the delivery of the newly purchased vehicle. I was impressed and will definitely recommend them to my friends. More
This was by far the best and easiest car buying experience I've ever had. Tom Truitt went above and beyond to ensure my total satisfaction and buying ease, I completely recommend Everette Chevrolet experience I've ever had. Tom Truitt went above and beyond to ensure my total satisfaction and buying ease, I completely recommend Everette Chevrolet for any bodies car buying needs. More
Bryan Parsons is a good man and Everett Dealership is a wonderful organization. Bryan worked with me over several days to buy my first car. Was afraid of going to a dealership having heard that sales perso wonderful organization. Bryan worked with me over several days to buy my first car. Was afraid of going to a dealership having heard that sales persons can be very aggressive and so you have to be a good negotiator to go to a dealership or else you would be taking to the cleaners. First of all Everett had the best price hands down for the car I was looking for. They were the only one who was willing to reduce the price of the car and offered me a very reasonable price for my trade in. They offered to bring my car to me at no charge and you cannot get this kind of good service even at a grocery store. This was all due to the good work of Bryan who never harassed me with numerous calls at odd times and he made my car buying experience very exciting. I still cannot believe that I have been able to negotiate and come out getting what I want. Feels like I am still dreaming. On a scale of 1-5 I will give you guys a 10 for going beyond and helping a mom out even with financing which they were able to beat the interest rate of my bank. Great job guys and I have found a place I will my cars from and recommend everyone to call Bryan at Everett. More
Just wanted to say this was the best buying experience I've ever had! Kris Kerr and Dave Everett were great to work with, and I will highly recommend the Everett dealership to all my friends and family. T I've ever had! Kris Kerr and Dave Everett were great to work with, and I will highly recommend the Everett dealership to all my friends and family. Thanks for a great job Everett Team! More