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Everett Chevrolet Buick GMC Cadillac

Hickory, NC

Overview
Reviews
Vehicles
4.6
1,105 Reviews
Since 1967, our family owned and operated business has proudly served the Greater Hickory Metro area. As your regional GM powerhouse, Everett Chevrolet Buick GMC Cadillac offers the best selection of new and pre-owned vehicles, genuine GM parts and accessories, and superior automotive services from our state-of-the-art Service Department and quality Collision Center. Our number one goal is to ensure that you are completely satisfied with your Everett experience, whether it be purchasing a new vehicle or servicing an existing one. http://www.everettchevy.com
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161 Hwy 70 SE

Hickory, NC

28602

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Showing 1,105 reviews

October 16, 2025

Excellent service each time I get my vehicle serviced! Awesome service technicians and customer service! More

by iwislsonnc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service technician
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Oct 16, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you so much for the kind words! We're thrilled to hear that you've consistently had excellent experiences with our service team. Our technicians and customer service staff work hard to provide top-notch care, and your feedback means a lot to us. We truly appreciate your continued trust and look forward to serving you again!

October 16, 2025

The employees I dealt with are very nice, pleasant and professional. The reason I gave an average rating is because I’ve had my car in the service department multiple times for the same issues. I’ve tri More

by jsevans65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha in service
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Oct 16, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for sharing your experience and for acknowledging our team’s professionalism and kindness. We sincerely apologize for the frustration caused by the recurring issues with your car. Your patience means a lot to us, and we’re committed to resolving the problem as quickly and effectively as possible. Please don’t hesitate to reach out directly so we can work together to find a lasting solution.

October 16, 2025

Great service and customer service. The video update was a nice touch, very knowledgeable tech. More

by lyndsayvandiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Oct 17, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Hi Lyndsay, Thank you so much for the kind words! We're thrilled to hear you had a great experience and enjoyed the video update—that’s one of our favorite ways to keep customers informed. We’ll be sure to pass your compliments along to the technician as well. We appreciate your business and look forward to seeing you next time!

October 16, 2025

I had a very good salesman very knowledgeable about the 2500 HD GMC knowledgeable about the diesel engine and transmission, but was disappointed when the finance office tried to blister me with an extremel More

by carhvac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moses was the sales person and the financial guy was Jose
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Oct 17, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for taking the time to share your experience. We're glad to hear you had a positive interaction with your salesperson and that their knowledge helped guide your decision. We do want to apologize for the frustration you experienced during the financing process. Your feedback is valuable, and we'll be sharing it with our team to ensure we provide a more transparent and consistent experience moving forward. If there's anything more we can do for you, please don’t hesitate to reach out.

October 15, 2025

Very good and caring people and get the job done fast and a timely manner , thank you More

by kimyadagore777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Oct 16, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you so much for the great feedback! We're glad to hear that you had a positive experience and that our team took good care of you. We truly appreciate your kind words and your trust in us.

October 15, 2025

They Did A great job! ! They Did A great job!! They Did A great job!! More

by woznickiallen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All Did A great job
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Oct 16, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you so much for the kind words—and the enthusiasm! 😊 We're thrilled to hear you had a great experience with us. If there's anything else we can do for you, don't hesitate to reach out. We appreciate your support!

October 15, 2025

Do a good job on service… service person is friendly and knowledgeable of what needs to be done. More

by vickieelm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Oct 16, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for your great feedback! We're happy to hear that you were pleased with the service and that our team took good care of you. It's always our goal to provide friendly, knowledgeable support and get the job done right. We truly appreciate your trust and look forward to serving you again!

October 15, 2025

Service department was great for my two oil changes. I will use them again for sure. More

by boltonl2011
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name.
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Oct 16, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for the great review! We’re glad to hear you had a positive experience with our service department for both oil changes. We appreciate your loyalty and look forward to seeing you again next time!

October 15, 2025

The service staff is the best I’ve ever had. They are friendly, professional, competent. More

by robert.simyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Ed
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Oct 16, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for the amazing compliment! We're honored to hear that our service staff made such a strong impression. Friendly, professional, and competent is exactly what we aim for, and it means a lot to know we delivered that experience for you. We truly appreciate your support and look forward to seeing you again!

October 14, 2025

Your online system doesn't work. This is the 3rd time I've had issues with it. Wasted 2 hours on a Saturday as a technician wasn't available when the system allowed the appointment. More

by jhiggins11
Recommend Dealer
No
Employees Worked With
Don't remember but it's the system not the person.
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Oct 14, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for your honest feedback, and we sincerely apologize for the inconvenience you experienced with our online system and scheduling. We understand how frustrating it must have been to spend extra time and have your plans disrupted. We appreciate you recognizing Anthony’s efforts — we’ll be sure to pass along your kind words to him. Please know that we are actively working to improve our system to prevent these issues in the future. If there’s anything we can do to make this right or assist you further, please don’t hesitate to reach out.

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