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Everett Chevrolet Buick GMC Cadillac
Hickory, NC
935 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 20, 2012
I purchased a 2005 Tahoe from Everett Chevy through Heath McPherson via the Internet. Never have been to Hickory, NC but Heath made me feel very comfortable when I made the purchase over the internet. The McPherson via the Internet. Never have been to Hickory, NC but Heath made me feel very comfortable when I made the purchase over the internet. The delivery driver who delivered the vehicle and picked up my trade was as pleasant and helpful as I have ever met. When I need another automobile I will definitely go to Everett. I hope to meet Heath and Brent in person one day. I live in Virginia and within two miles of a major Chevy dealership but never have been treated as nice as Everett Chevy. On a scale of 1-10 I would give Heath, Brent, and the delivery driver a "15". Thanks again! More
by fgraham
Employees Worked With
Heath McPherson
February 17, 2012
I purchased a used Escalade through internet sales since I had done this once in the past through another dealer without a glitch. During the swapping of information with Jim was courteous and quick to retu I had done this once in the past through another dealer without a glitch. During the swapping of information with Jim was courteous and quick to return phone calls and emails. I was assured that the vehicle was in excellent condition and the car fax seemed to agree. One day after we purchased the Escalade The radio was not working correctly and the rear brakes were making noise. A call to Jim and his assurance that the problems would be taken care of turned out to be nothing more than talk. A local GM dealer discovered that the radio would have to be replaced and the front and rear brake pads would not pass inspection. There was only 3 mm of brake pad left on the front and rear pads. When the inspecting dealership spoke with Everette Chevy to attempt to resolve the problem they also received rude customer service. The radio was covered by the warranty and fortunately for me the servicing GM dealership was focused on customer service and making things right even if it was another dealerships problem. The serving GM dealership quickly ordered my parts and took care of the brake problem and the radio. This experience with Everette Chevy will be my last and I will be certain to share my story with anyone I know. More
by David Wilson
Employees Worked With
Jim Richardson
February 17, 2012
My experience with Everett Chevrolet was top notch. Great team of assoicates, would recommend family and friends who are looking to purchase. The team went above and beyond for me and I really apprecia Great team of assoicates, would recommend family and friends who are looking to purchase. The team went above and beyond for me and I really appreciate the dedication involved. More
by stacey
Employees Worked With
Robert Evenga, Neil Parsons, Brent, and Ryan, Brent Clark, Ryan Hoke
February 13, 2012
Great customer service! They helped me find a car in my price range and the car fits my style very well also! They worked with me in financing which I wasn't sure how they could help due to poor credit. I price range and the car fits my style very well also! They worked with me in financing which I wasn't sure how they could help due to poor credit. I would recommend this dealership to anyone looking for a car because they are great and extremely friendly as well! More
by Keisha510
Employees Worked With
Cathy
February 10, 2012
We received a friendly welcome, were treated with respect, given a good deal, given opportunity to ask questions and received intelligent answers, spoken to by a number of employees not helping with respect, given a good deal, given opportunity to ask questions and received intelligent answers, spoken to by a number of employees not helping with our transaction, received explanation for all that was happening, paperwork was prepared quickly and explained, left with a greater knowledge than we expected concerning our purchase. We noticed that all the staff worked together to make this buying experience the best that we have ever had in purchasing a vehicle. If we continue to receive the care and service that we experienced, we look forward to our next visit, and will be loyal customers in the future. We were also impressed with the knowledge and efficiency of each person we dealt with on 2-07-12. Sincerely, Ralph and Joy Keaton More
by ralphjoykeaton
Employees Worked With
Steve Hunt, Ryan Hoke, Ryan Hoke
February 10, 2012
Drove hours out of my way due to low price (seen on the web). They reserved the car for me, and had it waiting when I arrived. Sales support was first rate, no undue pressure was applied. web). They reserved the car for me, and had it waiting when I arrived. Sales support was first rate, no undue pressure was applied. More
by lybrand
Employees Worked With
Lynne Collins
January 29, 2012
The rating above of Everett Chevrolet is the reason we returned to purchase again. We have been purchasing Chevrolets from Everett for approximately 30 years and would not go anywhere else. returned to purchase again. We have been purchasing Chevrolets from Everett for approximately 30 years and would not go anywhere else. More
by Ruth McGrath
Employees Worked With
Mike White, Mike White
January 27, 2012
I rated all at a 5. My recent purchase was by far the best experience I have ever had on a vehicle purchase. From start to finish everything was great. best experience I have ever had on a vehicle purchase. From start to finish everything was great. More
by RYANALLEN
Employees Worked With
NEIL PARSONS
January 25, 2012
We located a used Surburban on Autotrader for sale at this dealership. It was listed for $33,000. My husband and I (who both work 6 and 7 days/week) took a day off from work and drove an hour to Hickor this dealership. It was listed for $33,000. My husband and I (who both work 6 and 7 days/week) took a day off from work and drove an hour to Hickory to look at the vehicle, in hopes to buy. When we arrived at the dealership, we were quickly told about the vehicle, and were stated a price of $34,000 and that it could definitely not go any lower. We drove the vehicle and was fairly happy with it, but it had not been well cleaned and showed some overall wear. When we requested a quote with our trade in. The quote was brought back to us at a starting price of $35,900, discounted down $1000 to $34,900 (still above the advertised price and the price quoted of $34,000). After our trade in deducted and all the other fees added, they presented us with the "best that could be done" at a total of $32,900. We politely refused the offer and left the dealership. On our way home, I told my husband that I had watched the vehicle online and that it had been listed at $33,000 for at least the past week. When we got home, I pulled up the dealership's website and again saw the same vehicle listed at $33,000. Also, Mike sent us an email after we left the dealership that also showed the vehicle listed at $33,000. The following day, my husband called Mike back at the dealership. The first thing we were told was every night, the vehicles are re-evaluated and it had dropped the night before to $33,000. My husband told him it was not true, that we had seen it online at $33,000 for a week and that we would not be doing business with anyone that so blatently lies to customers! We next recieved a call from a Ms. Everett who also tried to come up with excuses, such as the construction had all the computers down so the salesman was quoting an old price - which we told her was not the case as he pulled everything off the computer he sat at. Finally we were told that we could purchase the vehicle at $29,900 with the dealership crying that they were taking a $600 loss in that deal. Well, our final answer is - WE WILL NEVER ATTEMPT TO DO BUSINESS AGAIN WITH EVERETT CHEVROLET because we do not trust major purchases to businesses who have multiple staff members who fabricate all kinds of stories to get a sale! More
by LeighB88
Employees Worked With
Mike White, Mike White
