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Everett Chevrolet Buick GMC Cadillac

Hickory, NC

Overview
Reviews
Vehicles
4.6
1,105 Reviews
Since 1967, our family owned and operated business has proudly served the Greater Hickory Metro area. As your regional GM powerhouse, Everett Chevrolet Buick GMC Cadillac offers the best selection of new and pre-owned vehicles, genuine GM parts and accessories, and superior automotive services from our state-of-the-art Service Department and quality Collision Center. Our number one goal is to ensure that you are completely satisfied with your Everett experience, whether it be purchasing a new vehicle or servicing an existing one. http://www.everettchevy.com
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161 Hwy 70 SE

Hickory, NC

28602

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Showing 1,105 reviews

October 12, 2025

Salesman and finance very knowledgeable and helpful. Positive experience with purchase of GMC Sierra truck. More

by kenlittle1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Watkins
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Oct 13, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for your kind words! We’re delighted to hear that our sales and finance teams provided knowledgeable and helpful service during your GMC Sierra purchase. It’s great to know you had a positive experience, and we look forward to assisting you again in the future.

October 12, 2025

they are really disorganized told me it would take four hours so I got a ride by the time you got home they were already calling me waste of gas More

by declined3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't know
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Oct 13, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

We’re sorry to hear about your frustrating experience and apologize for the miscommunication regarding the wait time. We understand how important your time is and regret any inconvenience caused. Your feedback is valuable, and we’ll be reviewing our processes to improve scheduling and communication. Please feel free to reach out if you’d like to discuss this further—we’re committed to providing a better experience.

October 11, 2025

The employees were great. Sam was perfect. She is a great asset to your company More

by Monty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Oct 13, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you so much for your kind words! We're proud to have a team that truly cares about our customers, and we're especially glad to hear that Sam made such a positive impression. She is indeed a valuable part of our team, and your feedback means a lot to all of us!

October 11, 2025

The waiting area in the truck shop needs improvement the car shop waiting room is much better as is the waiting room in Morganton if I have to wait more then an hour I go to the Morganton shop as it has a More

by ashtontrowbridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 13, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for your honest feedback. We’re glad to hear that Chris continues to take great care of your truck needs — he’s a valued member of our team. We also appreciate your comments about the waiting area in the truck shop. Your input helps us identify areas for improvement, and we’ll be sure to share this with our management team as we work to enhance the overall customer experience. We value your business and look forward to continuing to serve you.

October 11, 2025

Samantha the. Best advisor there is. Although I wish the scheduled. Was more customer friendly I find. Them rude and unfriendly hey only know a set script instead More

by oltapeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha and Tommyboth seem like they are there for the customer
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Oct 13, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for your feedback. We're thrilled to hear that Samantha provided you with excellent service—she truly is a valuable member of our team. We also appreciate you sharing your concerns about the scheduling process. Your experience matters to us, and we’ll be reviewing this with our team to ensure we’re truly listening and responding to each customer’s individual needs. Your input helps us improve, and we hope to serve you even better on your next visit.

October 11, 2025

Friendly, fast and courteous. The shuttle service was great and it was a good experience. More

by lmccoy0
Recommend Dealer
Yes
Employees Worked With
The guy that handles recalls
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Oct 13, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for the great feedback! We’re glad to hear you had a friendly, fast, and courteous experience, and that the shuttle service added to your convenience. We appreciate your business and look forward to serving you again!

October 10, 2025

Great professional service as usual. I have been a steady customer of Everett since 2013. Never had an issue that wasn’t quickly resolved. Ed and his crew are there to please. More

by Jim Lucier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha,Vaillancourt
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Oct 13, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you, Jim, for your continued trust and support since 2013! We're truly grateful for loyal customers like you. Ed and the entire team work hard to provide dependable, professional service, and it's always our pleasure to assist you. We look forward to serving you for many more years to come!

October 10, 2025

First-time customers! The staff we have interacted with at Everett Cadillac is extremely professional. We are so pleased with the service we received and will certainly be More

by kb3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Snyder
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Oct 13, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for choosing Everett Cadillac for your first visit! We’re thrilled to hear that our team made a great impression and that you were pleased with the service. We truly appreciate your kind words and look forward to welcoming you back for your next visit!

October 09, 2025

Everett Chevrolet is always lived up to their word in the service department. Jordan and Abraham have been great to work with. Highly recommended! More

by jim.r.mc999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan and Abraham
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Oct 10, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Hi Jim, Thank you so much for the great feedback! We're thrilled to hear that Jordan and Abraham took good care of you — we'll be sure to pass along your kind words to them. It's always our goal to deliver on our promises, and we're glad we've earned your trust. We truly appreciate your recommendation and look forward to serving you again!

October 09, 2025

Why make this surver painful? Dealership is fine, this survey is annoying. Find a new marketing / customer sat partner! More

by Jrl1156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John tiller
Report | Print
Oct 10, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for your honest feedback. We're glad to hear you had a good experience with our dealership, and we completely understand your frustration with the survey process. Your input is valuable, and we’ll be sure to pass this along to our marketing and customer satisfaction partners. We appreciate your time and hope to see you again!

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