Everett Chevrolet Buick GMC Cadillac

Everett Chevrolet Buick GMC Cadillac responded

Timothy, thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you’re frustrated with your experience, and we understand how pricing concerns can feel discouraging. Our service estimates reflect OEM parts, manufacturer-recommended procedures, trained technicians, specialized equipment, and warranty coverage on both parts and labor. While lower-priced parts can sometimes be found online, they may differ in quality, compatibility, warranty, or longevity from what we install and stand behind. That said, your concern is important to us, and we never want any customer to feel pressured or taken advantage of. We’d appreciate the opportunity to review your specific estimate with you, explain how it was built, and see if there’s a better solution moving forward. If you’re open to it, don't hesitate to contact our service management team directly so we can address this properly. Your feedback helps us improve, and we value every customer who trusts us with their vehicle.

Everett Chevrolet Buick GMC Cadillac responded

Thank you so much, James, for the kind words and for being a Verified Customer! We truly appreciate you going out of your way to visit us, especially when you have other dealerships closer to home. That means a lot to our entire team. We’re thrilled to hear you had such a great experience and that Sam took such good care of you—we’ll be sure to pass along the compliment. We look forward to continuing to provide you with the awesome service you deserve. Thanks again for choosing Everett! ⭐

Everett Chevrolet Buick GMC Cadillac responded

Thank you for your review and for being a Verified Customer! We’re glad to hear you enjoyed a clean waiting room and that your vehicle service was completed quickly and efficiently. We appreciate your feedback and look forward to taking care of you again in the future! 🚗😊

Everett Chevrolet Buick GMC Cadillac responded

Thank you for your feedback! We’re glad to hear our team was helpful, communicated clearly, and took the time to explain the situation and needed repairs. We truly appreciate your trust and look forward to assisting you again.

Everett Chevrolet Buick GMC Cadillac responded

Thank you for the kind words! We’re happy to hear that our team provided knowledgeable, professional, and friendly service, taking the time to listen and offer helpful advice. We truly appreciate your trust and look forward to serving you again.

Everett Chevrolet Buick GMC Cadillac responded

Thank you for the continued support! We’re happy to hear your experience was awesome as always and that our team delivered quick, efficient service with excellent customer care. We truly appreciate you and look forward to seeing you again.

Everett Chevrolet Buick GMC Cadillac responded

I am glad to hear you had a great experience and that the service provided was outstanding.

Everett Chevrolet Buick GMC Cadillac responded

Janet, thank you for your continued trust in Everett’s! We truly appreciate your kind words and are glad to hear your service was completed promptly and that your vehicle is running as it should. Providing consistently positive experiences is always our goal, and we look forward to taking care of you again.

Everett Chevrolet Buick GMC Cadillac responded

Thank you for the great review! We’re glad to hear you found our service convenient and that our team continues to provide excellent customer care. Knowing you feel confident your vehicle is in good hands means a lot to us. We truly appreciate your continued trust in Everett and look forward to serving you again.

Everett Chevrolet Buick GMC Cadillac responded

Thank you for the kind review! We’re happy to hear your service was completed on time and that our team greeted you with friendly smiles. Providing a welcoming and efficient experience is always our goal. We appreciate your trust and look forward to taking care of you again in the future.