Back

Everett Chevrolet Buick GMC Cadillac

Hickory, NC

4.6
1,579 Reviews

161 Hwy 70 SE

Hickory, NC

28602

Directions

By Type

1,579 Reviews of Everett Chevrolet Buick GMC Cadillac

December 15, 2025

I had my 2000 Chevy s10 serviced, and was completely satisfied. The service at desk was also professional. More

by jerryjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiller
Dec 16, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for your review! We’re happy to hear you were completely satisfied with the service on your 2000 Chevy S10 and that our service desk team was professional as well. We appreciate your business and look forward to helping you again whenever you need us.

December 13, 2025

Fast, informative and professional The service was Fast, informative and professional. John is always very helpful and only brings up what I really need done More

by ChelseaF
Recommend Dealer
Yes
Employees Worked With
John
Dec 16, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for the great feedback! We’re glad to hear your service was fast, informative, and professional. John will be happy to know you appreciate his helpful approach and honest recommendations. We truly value your trust and look forward to taking care of you again.

December 13, 2025

Caleb was great to deal with I appreciate him making it an easy process for us. More

by chriswhite0811
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Sparks
Dec 16, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for your review! We’re happy to hear that Caleb was great to work with and made the process easy for you. We appreciate your feedback and look forward to assisting you again in the future.

December 13, 2025

Vehicle was in for warranty repair. I mentioned there was a shimmy at 30ish mph. They 'couldn't replicate' but they didn't even ensure the pressure in the More

by bwarren12
Recommend Dealer
No
Dec 15, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for taking the time to share your feedback. We apologize for the frustration surrounding your recent warranty visit. While our team was unable to replicate the shimmy you described, we certainly understand your concern and regret that your expectations were not fully met. Ensuring proper tire pressure and a thorough inspection should always be part of our process, and we appreciate you bringing this to our attention. We would welcome the opportunity to re-evaluate your vehicle and address the issue to your satisfaction. Please feel free to contact our customer service specialist directly so she can assist further.

December 12, 2025

Samantha was very knowledgeable involving our vehicle inspection. My husband and I were in and out and ready to go in no time! Thank you. More

by pattspeaches
Recommend Dealer
Yes
Employees Worked With
Samantha Vaillancourt
Dec 16, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for your kind review! We’re glad to hear that Samantha was very knowledgeable during your vehicle inspection and that you and your husband were in and out quickly. We appreciate your feedback and look forward to serving you again.

December 12, 2025

Tommy is great Prices on service work is outrageous I have always used Everett for service but I'm am going to reevaluate More

by Dghhensley60
Recommend Dealer
Yes
Employees Worked With
Tommy
Dec 16, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for your feedback. We’re glad to hear you had a positive experience with Tommy, and we truly appreciate your loyalty to Everett. We understand your concerns about service pricing and will take your comments into consideration as we continually strive to provide the best value and service to our customers.

December 12, 2025

Kind and courteous, always a pleasure working with Samantha Samantha is always polite and very helpful More

by mylan.moretz
Recommend Dealer
Yes
Employees Worked With
Samantha
Dec 22, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Mylan, thank you for sharing your experience! We’re thrilled to hear that Samantha consistently provides kind, courteous, and helpful service. Your feedback means a lot, and we’ll be sure to pass it along to her. We appreciate your continued trust in Everett!

December 12, 2025

They did a great job, we were finished by our actual appointment time. Kept us well informed. More

by lynnwillis413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
Dec 22, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for your kind feedback! We’re glad to hear your service was completed on time and that you felt well-informed throughout the process. We appreciate your trust in us and look forward to serving you again!

December 12, 2025

I brought my car in for an oil change and to check the battery as it was continuously running badly in the cold weather. They did the oil change. So notation about the battery, but was told if it happens More

by louisfata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Uk
Dec 15, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for taking the time to share your feedback, Louis. We’re very sorry to hear about your experience and understand how frustrating this must have been, especially given the cold-weather concerns you raised during your visit. While the oil change was completed, we regret that the battery issue was not fully addressed at that time, which led to further inconvenience for you. This is not the level of service we strive to provide. Your comments will be shared with our management team to improve follow-up and communication in similar situations. We truly appreciate you bringing this to our attention and wish you the best moving forward.

December 11, 2025

Having problems with heated seats. Jordan and the techs did a great job Outstanding service More

by deerhuntingbailey
Recommend Dealer
Yes
Employees Worked With
Jordan
Dec 22, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for sharing your experience! We’re glad Jordan and our service team could provide outstanding support, even while addressing your heated seat issue. We appreciate your trust in us and are always here to help with any future needs.

...
37
...