I’m very displeased with the service at Evergreen and
with the poor customer service they have and continue to provide. I had bought a $25000 used car only to be told by the used car sales manager 3 week
with the poor customer service they have and continue to provide. I had bought a $25000 used car only to be told by the used car sales manager 3 weeks back that if I would spend the extra 4-5 grand I wouldn’t have the issues. Before buying the vehicle I was promised a list of cosmetic issues were to be fixed before purchasing the vehicle which NONE were fixed. My vehicle has been in their shop 2 times now. After being in their shop the 1st time for the recon work they had NOT fixed and had promised me before purchasing the vehicle, they had also put 2 dents in the hood. I had to reschedule the appointment for the dents AGAIN today, December 6th because Evergreen failed to tell me when I called at 2:30pm to check the progress on my vehicle that the dent specialist wasn’t in today due to the weather (Which I understand 100%) Come 5:30pm when I call to check on my vehicle again for Evergreen to tell me that they can’t find my vehicle, after talking to 3 different workers they had finally found my vehicle and that the dent specialist wasn’t in until next Monday December 13th to potentially have the work NOT be done once again.