Short version: AWESOME PEOPLE AND EVEN BETTER SERVICE! Don't waste your time car shopping ANYWHERE ELSE! *** Professional, but not pushy *** Convenient location *** Knowledgeable, friendly staff *** Welcoming environment ***
For those who like to read and make well-informed decisions: Everyone whom we encountered at Evergreen Subaru in Auburn, ME, was absolutely lovely! Angie Lafayette and Marc Joyal-Myers worked with us mostly; however, we also spent time with Joel from the Service station, sales consultants Kevin and Preston, and Christian who worked tirelessly with Angie to get us the best financing possible.
The atmosphere at Evergreen is very professional, but not uptight. We never felt overwhelmed or pushed, and everyone was eager to answer questions, explain confusing items, and make our car shopping painless. Their waiting area is also very homey with a variety of complimentary beverages and snacks, reading material, a kids' corner, and even a fireplace!
Marc, the Assistant Business and Finance Manager, deserves a raise. Or maybe a super nice, all expenses paid vacation. He did a lot of advocating for us, and was very patient and thorough in going over the final paperwork. He went above and beyond the call of duty and really took care of us. Plus, he's got an excellent sense of humor!
Joel, the Service Manager, was super patient with us when we had his team do a re-check of the cooling system after we thought the car was leaking antifreeze. He understood our paranoia and took the extra time to reassure us that everything was totally fine. They definitely have our business for maintenance and repairs!
Last, but certainly not least, we have to give a HUGE shoutout to Angie. I honestly can't say enough nice things about her. She definitely went the extra mile (more like 100,000) in getting us the best deal for our trade in, as well as even driving out to us with a loaner car when we thought there might be something wrong with the head gasket of our new-to-us, pre-owned Subaru Outback. Even when she probably had a million other things to do, she made us feel like top priority! She is super personable, very bubbly, knows her stuff, and will advocate like xxxx for you. Give this woman a raise, too!
We have both met a lot of shady car salespeople in our lives, and our experiences at Evergreen Subaru have been like a breath of fresh air :-) Thank you all so much!
Happy car shopping,
Chris & Hannah