
Ewald Buick GMC of Menomonee Falls
Menomonee Falls, WI
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924 Reviews of Ewald Buick GMC of Menomonee Falls
I just got my car in February from International Autos. I had an issue with my car...brake assist light keeps coming on, steering wheel sometimes jerks away from me and turns hard to the left. Tailgate somet had an issue with my car...brake assist light keeps coming on, steering wheel sometimes jerks away from me and turns hard to the left. Tailgate sometimes doesn’t lift up on its own. Some lights came on my dash and also the check engine light..so I made an appointment to have my car checked out. I dropped my car off and they called me and said there was an issue with the battery and I needed to buy a $300 battery so they could continue to do testing on the car to see if there were others issues that caused the complaints I was having. We asked if they could diagnose the car before we bought a battery as we. Hold get one for way less than that. They said they could not. My brother owns a service station and he was not happy with the service we got, as they would have diagnosed the car before they could have done any of that. I wasn’t happy that they didn’t find a way to take care of my car.....especially since we haven’t even had the car for a year! More
Service staff is always great. My car was repaired quickly and affordably. Waiting area is comfortable. I have a great deal of trust in this dealership to take good care of my vehicle. quickly and affordably. Waiting area is comfortable. I have a great deal of trust in this dealership to take good care of my vehicle. More
It's the people that make the experience great. The staff are all very helpful and super friendly. There are many places to wait with social distancing. are all very helpful and super friendly. There are many places to wait with social distancing. More
Great experience very accommodating and it was not a pressure packed situation. Staff is informative and made me feel comfortable. I would recommend them to my friends and family pressure packed situation. Staff is informative and made me feel comfortable. I would recommend them to my friends and family More
Always Awesome customer service, good pricing and great waiting area! Everyone was kind and greeted me with a smile. Never had a bad experience here! waiting area! Everyone was kind and greeted me with a smile. Never had a bad experience here! More
Proficient experience all around. Work was performed timely and to my satisfaction. Appreciated the complimentary shuttle service to accommodate my schedule. Four more words, hmm. timely and to my satisfaction. Appreciated the complimentary shuttle service to accommodate my schedule. Four more words, hmm. More
Reese was very caring and willing to go the extra mile for his clients. Also friendly and always willing to help with what was needed. Service was a little slow and seemed disorganized however was wor for his clients. Also friendly and always willing to help with what was needed. Service was a little slow and seemed disorganized however was worth the wait. Does excellent work and loved out come. Also for future if you armor oil floor mats it’s like ice on the floor. So would ask customers about it they want it. More
Provided me with extremely high estimate for repiar. Called competitor GM Dealership. Quoted 2hrs less same repair. 2nd time this happen. Cant trust service estimates!!!! Called competitor GM Dealership. Quoted 2hrs less same repair. 2nd time this happen. Cant trust service estimates!!!! More
Took my Golf Sportswagen in for the 40k service. Dropped off at 10am, called at 4:30 because no one called to say it was done. It wasn't, needed another 1/2 hour. Did not get home without the tire pressure off at 10am, called at 4:30 because no one called to say it was done. It wasn't, needed another 1/2 hour. Did not get home without the tire pressure warning coming on. Had to make a second trip to get this recified. Not impressed with Service Department. For what I paid it should not take 2 trips and my time. More
I truly appreciate Gm service during this pandemic. They got my car in right away! I located coupons on there website that was very helpful! Customer service James was very helpful and made sure he discuss got my car in right away! I located coupons on there website that was very helpful! Customer service James was very helpful and made sure he discuss my issues before services! My services light never went off I will have to call them a More