Kyle Larsen

I’ve been trying to work with this dealership for over six weeks to purchase a car, and the experience has been frustrating and unprofessional. I was told I was approved for financing but was never given six weeks to purchase a car, and the experience has been frustrating and unprofessional. I was told I was approved for financing but was never given clear details about the terms despite repeated attempts to get answers. I sent links to three vehicles under $16,000 but waited over two weeks without any response. The only car I was offered was a 2013 Jetta with over 140,000 miles and brake issues. To make matters worse, I was told by the new car manager that my deal was blocked because a manager had a personal issue with my co-signer, and another manager even made an offensive comment about “not wanting to work with people who don’t pay their bills.” My credit has been run multiple times, which likely hurt my score, and yet communication has been almost nonexistent. This entire experience has been unprofessional and disappointing. More

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Best car experience I’ve ever had. They were friendly but not pushy, didn’t make us sit around forever and gave us a great deal. not pushy, didn’t make us sit around forever and gave us a great deal. More

by lduchel Verified Customer Verified Customer

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Thank you for the fast and friendly service! I was told that the whole process should only take an hour, I hung out in the waiting area and sure enough... right on time. I could go about my day without an that the whole process should only take an hour, I hung out in the waiting area and sure enough... right on time. I could go about my day without any delays. More

by NICHOLASJ.MORAN Verified Customer Verified Customer

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Such a phenomenal car buying experience. No pressure, friendly, knowledgeable, and honest employees. This was unlike any other vehicle purchase I have made. The process was seamless! I love my 2021 Tigua friendly, knowledgeable, and honest employees. This was unlike any other vehicle purchase I have made. The process was seamless! I love my 2021 Tiguan! More

by AndrewC Verified Customer Verified Customer

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I did everything online. People at the dealership were very professional, they got everything ready for me to pick up my new car 🚗 Nice job guys very professional, they got everything ready for me to pick up my new car 🚗 Nice job guys More

by MARRAMIR12 Verified Customer Verified Customer

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Friendly service, no pushy sales tactics. Knowledgeable about the vehicles. Guided smoothly through the process. Flexible with timing of test drive and follow up appointment. about the vehicles. Guided smoothly through the process. Flexible with timing of test drive and follow up appointment. More

by SIMONJMOODY Verified Customer Verified Customer

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Everyone was super kind to me and really helped me out with getting things situated with my car. I appreciate everyone! Thank you! Highly recommend this place. with getting things situated with my car. I appreciate everyone! Thank you! Highly recommend this place. More

by ASOUTH2 Verified Customer Verified Customer

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I enjoyed my experience, they were very helpful in getting me my new car. The process was super easy and everything went very smoothly. Highly recommend. getting me my new car. The process was super easy and everything went very smoothly. Highly recommend. More

by JORHINER20 Verified Customer Verified Customer

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It was a pleasure working with Jamison and Kyle for my new VW purchase. They have wonderful communication skills, focused on my VW needs, and were highly efficient at delivery of my vehicle. I would absol new VW purchase. They have wonderful communication skills, focused on my VW needs, and were highly efficient at delivery of my vehicle. I would absolutely recommend Jamison and Kyle to my friends and family. More

by ANDREAG360 Verified Customer Verified Customer

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IAM Volkswagen (Jamison M) went above and beyond my expectations to make the event of purchasing a new vehicle effortless, timely, and enjoyable. The staff are truly sincere with customer service and c expectations to make the event of purchasing a new vehicle effortless, timely, and enjoyable. The staff are truly sincere with customer service and customer care. More

by ANDREAG360 Verified Customer Verified Customer

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